Hi all,
I'm new to this group. I joined yesterday, hoping I might be able to find
some solutions to the crazy problems I've been having since downloading and
installing JAWS 8. let me get the system stuff out of the way first.
I have a less than a year old PC, with windows XP home, a 3. something gig
processor, 1 gig ram, 200 gig hard drive, JAWS 8 with the patch, standard
version. I use outlook 2003, *not outlook express* and I still have
internet explorer 6.
ok, so all these problems began when I installed jaws 8. I went from jaws 6
to 8, never having jaws 7 on this system.
Email:
I often use control down arrow to read or skim messages by paragraph. Now,
at least half the time, this does not work and jaws just reads the first
paragraph over and over or just says blank, blank.
2. often when I escape out of a message, there is a lag before jaws will
start talking again.
Internet:
these are the big problems
1. On many sites, ones I have used and frequently use, suddenly the virtual
cursor seems not to track correctly and I have to constantly refresh my
screen. so for instance, on my safeway.com site, when I go into forms mode
to type in an edit field, jaws no longer reads the contents of the edit
field to me, unless I go out of forms mode and do insert escape. even so,
it often totally loses focus and goes to a completely different area of the
page.
2. most of the time now, when I activate a link on a web site, jaws ...
well, it's like nothing has focus, and I have to update the screen, insert
escape, to get it to focus on the page. This is so annoying as I have to
insert escape and then tab to get out of wherever it's hanging. Drives me
nuts.
3. Also on the net, most of the time, when I do alt left arrow to go back
to a previous page, jaws does not return me to where I was, but again I'm at
a completely different part of the web site.
MSN messenger
I'm using MSN messenger 6.2 still, again, not wanting to upgrade till I know
I'm going to stick with jaws 8. Ever since installing this version of jaws,
here are my messenger problems.
1. jaws always says, status bar not visible when I use insert page down to
try to read the time a message came in or any other status.
2. I no longer hear the typing sound, though the feature is turned on, and
often I don't know someone has written something when I'm typing in a
conversation window.
In general the whole thing seems sluggish. I have not installed the extra
voices because of this, for people have told me installing those will slow
it down even more. Though I would think my system has enough ram and power
to handle it.
I consider myself a very competent jaws user and have been an access
technology instructor as well. But I am extremely frustrated with this new
JAWS and I'm considering going back to version 6.
Thanks for any tips or advice, or just commiseration!
Sherry
San Rafael, California
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