https://bugs.kde.org/show_bug.cgi?id=451313
Bug ID: 451313
Summary: Offline Update Fails on Plasma 5.24.2, When trying to
upgrade to 5.24.3
Product: Discover
Version: 5.24.2
Platform: Neon Packages
OS: Linux
Status: REPORTED
Severity: major
Priority: NOR
Component: Updates (offline)
Assignee: lei...@leinir.dk
Reporter: morteza.k1...@mailo.com
CC: aleix...@kde.org
Target Milestone: ---
Created attachment 147391
--> https://bugs.kde.org/attachment.cgi?id=147391&action=edit
Terminal input and output, when trying to update using pkcon tool
After trying to upgrade from Plasma 5.24.2 to 5.24.3, the system rebooted
without installing the update and the error message “Offline Update Failed” was
shown. Three subsequent attempts also failed, with exactly the same result.
STEPS TO REPRODUCE
I am actually not quite sure how this issue can be reproduced on other
platforms and configurations. However. I believe I can reproduce it on my own
PC and gather additional information if someone gives me instructions on how to
do that.
OBSERVED RESULT
Other than repeated update failure error on subsequent attempts, I also ran
into another issue afterwards. When trying to resume after my PC had been
suspended, the lock screen was not accessible. Instead, an error message
appeared on the screen, saying that lock screen is broken and to unlock, the
command “loginctl unlock session 4” should be used in a virtual (If I remember
correctly) terminal.
Since this PC is my daily driver, I have restored it to a prior system snapshot
using Timeshift. But I assume I can reproduce this issue if it helps generate
more information.
EXPECTED RESULT
I do not have enough information to speculate on that.
These are the information of my PC:
KDE Plasma Version: 5.24.2
KDE Frameworks Version: 5.91.0
Qt Version: 5.15.3
Kernel Version: 5.13.0-30 (64 Bit)
Distribution: KDE Neon User Edition (Based on Ubuntu 20.04 LTS)
ADDITIONAL INFORMATION
Since I'm fairly new to Linux and have no development experience whatsoever,
the best thing I thought I could do and did was trying to update packages from
terminal to gather more information for reporting. I used the command “sudo
pkcon update -vv” which generated a response with name of the packages that
would be modified, etc. Proceeding with changes resulted in an error message
which was shown within the prior message, making it harder to read. I try to
copy it as much as possible here, but I saved the entire terminal input and
output to a text file, which I have added as an attachment as well.
The Error As Show in the Terminal After Running the Command “sudo pkcon update
-vv” :
[=========================] all Discover software manager suite
(common data files)
Updating packages [=========================]
:31:50S.M.A.R.PackageKit using frontend gnomein Plasma
Loading cache [=========================]
badbccdd.socketnfiguration module for firewalls
Running [=========================]
06:31:54tworkmPackageKit socket hung upr: Use of uninitialized value
$ENV{"PATH"} in split at /usr/share/perl/5.30/TFinished
[=========================] :32:11d frontePackageKit sending
SIGQUIT 2857ebconf/FrontEnd/Dialog.pm line 76.)
Fatal error: Error while installing package: 0.00007f1254003ca0init server:
Could not connect: Connection refusedonf/passwords.dat
morteza@Morteza-Laptop:~$ child has error: Use of uninitialized value
$ENV{"PATH"} in split at /usr/share/perl/5.30/Term/Cap.pm line 251.
06:31:53(db): maPackageKit child has error: debconf (db passwords):
loading databaser Plasma 5
(debconf-communicate:2869): Gtk-WARNING **: 06:31:53.398: cannot open display:
:0eme for Plymouth
debconf (db): making DbDriver of type Stackas error: debconf (db): making
DbDriver of type Stack
06:31:53vil-dataPackageKit child has error: debconf: unable to
initialize frontend: Gnomes data files.
debconf: (DISPLAY problem?) child has error: debconf (user): trying
frontend Gnome Filend monitoring tools
python3-distupgrade-1:20.04.37+p20.04+trelease+git20220301.1108.all manage
release upgrades
06:31:53ule-org-PackageKit child has error: debconf: falling back to
frontend: Dialoge is /var/cache/debconf/templates.dat
This is my first time reporting a bug, so I hope I have given enough
information to help someone troubleshoot.
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