https://bugs.kde.org/show_bug.cgi?id=411686
Bug ID: 411686
Summary: Installer from Live ISO hangs up during first stages
of setup
Product: neon
Version: unspecified
Platform: Neon Packages
OS: Linux
Status: REPORTED
Severity: major
Priority: NOR
Component: Live/Install images
Assignee: neon-b...@kde.org
Reporter: adam.golan...@gmail.com
CC: j...@jriddell.org, neon-b...@kde.org, sit...@kde.org
Target Milestone: ---
SUMMARY
This is actually very strange behavior, discovered in both KDE Neon user
edition and Kubuntu 19.04, so it may be a problem with specific version of KDE
software.
I've tried to install these distros on Thinkpad 13 laptop, with the
S11-256G-PHISON-SDD (it may be important). The systems boot into the live
session, with the installer on desktop.
After running the installer, when a user chooses the keyboard settings and
comes to the software selection, the installer becomes stuck, only the mouse
cursor spins forever. Process manager shows
What is interesting, other distros don't have this problem. I successfully
installed new versions of Deepin Linux and Manjaro KDE 18.0.4 on this hardware.
STEPS TO REPRODUCE
1. Flash the ISO of KDE Neon or Kubuntu on the pendrive,
2. Try to install distro with default settings on Thinkpad 13 laptop
3. Watch as the installer hangs, like something is wrong with access to the
storage.
OBSERVED RESULT
Installation of the distro is impossible
EXPECTED RESULT
The installer should finish its job.
SOFTWARE/OS VERSIONS
Linux/KDE Plasma:
Current versions of KDE Neon (20190829-1117.iso) and Kubuntu 19.04
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