[krita] [Bug 389688] Crash on first pen use (2 Wacom devices installed; Win10)

2018-07-11 Thread Sabine Wieluch
https://bugs.kde.org/show_bug.cgi?id=389688

--- Comment #14 from Sabine Wieluch  ---

> (In reply to Boudewijn Rempt from comment #12)
> > Btw, we're at 4.1.0 now. I still don't have a setup with two wacom tablets
> > on one windows system, but I'm wondering if it's still reproducible.

Sadly, I can not test this at the moment as I switched from Win10 to kubuntu.

> The reporter's setup is with a Cintiq and a built-in digitizer. Now that I
> think about it, the built-in digitizer probably comes with some sort of
> Wacom Feel driver instead of the Intuos/Cintiq driver. They might had the
> Intuos/Cintiq driver installed which doesn't handle the built-in digitizer
> properly (just a guess). If both digitizers are Cintiq/Intuos which uses the
> same driver, there might not be a problem.

I can confirm this. The driver for the built in digitizer is called WinTab
Unitity (from Lenovo Download Page) and looks similar to the bamboo drivers I
used some years ago (which were feel it). The Cintiq driver definitly was a
different one.

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[krita] [Bug 389688] Crash on first pen use (2 Wacom devices installed; Win10)

2018-02-20 Thread Sabine Wieluch
https://bugs.kde.org/show_bug.cgi?id=389688

--- Comment #8 from Sabine Wieluch <sabine.wiel...@googlemail.com> ---
Created attachment 110853
  --> https://bugs.kde.org/attachment.cgi?id=110853=edit
crashlog with debugpackage

Hi, I downloaded the debug package and extracted it to the portable krita
folder. I attached the crashlog but it does not seem to show more information?
Did I do it correctly? Thanks :)

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[krita] [Bug 389688] Crash on first pen use (2 Wacom devices installed; Win10)

2018-02-05 Thread Sabine Wieluch
https://bugs.kde.org/show_bug.cgi?id=389688

--- Comment #6 from Sabine Wieluch <sabine.wiel...@googlemail.com> ---
Created attachment 110356
  --> https://bugs.kde.org/attachment.cgi?id=110356=edit
tablet log from crash

Hey,
sorry for the delay. I have the tablet log :)

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[krita] [Bug 389688] Crash on first pen use (2 Wacom devices installed; Win10)

2018-01-31 Thread Sabine Wieluch
https://bugs.kde.org/show_bug.cgi?id=389688

--- Comment #4 from Sabine Wieluch <sabine.wiel...@googlemail.com> ---
(In reply to Boudewijn Rempt from comment #3)
> Thanks! I wonder what is going on exactly, but that would need some more
> debugging. I wonder how I can setup a system like yours with two tablets.

If there is a way to send you more debugging data from my system, I'm glad to
help :)

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[krita] [Bug 389688] Crash on first pen use (2 Wacom devices installed; Win10)

2018-01-31 Thread Sabine Wieluch
https://bugs.kde.org/show_bug.cgi?id=389688

--- Comment #2 from Sabine Wieluch <sabine.wiel...@googlemail.com> ---
Created attachment 110260
  --> https://bugs.kde.org/attachment.cgi?id=110260=edit
crashlog

Wacom Driver crash log

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[krita] [Bug 389688] New: Crash on first pen use (2 Wacom devices installed; Win10)

2018-01-31 Thread Sabine Wieluch
https://bugs.kde.org/show_bug.cgi?id=389688

Bug ID: 389688
   Summary: Crash on first pen use (2 Wacom devices installed;
Win10)
   Product: krita
   Version: 3.3.3
  Platform: unspecified
OS: MS Windows
Status: UNCONFIRMED
  Severity: crash
  Priority: NOR
 Component: tablet support
  Assignee: krita-bugs-n...@kde.org
  Reporter: sabine.wiel...@googlemail.com
  Target Milestone: ---

I use a Wacom Cintiq Pro13 im combination with my Thinkpad Yoga 260 with built
in digitizer. 
After reboot and the Cintiq not attached: I open Krita and on first tap (with
the built in digitizer) on the canvas, krita crashes. 

Workaround: Stopping "Wacom Professional Service" in the Windows Service
Manager

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