[krita] [Bug 370722] Krita crashes when choosing OK in the configuration window

[Boudewijn Rempt]

https://bugs.kde.org/show_bug.cgi?id=370722

--- Comment #10 from Boudewijn Rempt  ---
Ah, good!

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[krita] [Bug 370722] Krita crashes when choosing OK in the configuration window

[RN]

https://bugs.kde.org/show_bug.cgi?id=370722

--- Comment #9 from RN  ---
I tested it today, 'Krita 3.1.3 beta 1' does not have the problem I described
anymore.

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[krita] [Bug 370722] Krita crashes when choosing OK in the configuration window

[RN]

https://bugs.kde.org/show_bug.cgi?id=370722

--- Comment #8 from RN  ---
(In reply to Boudewijn Rempt from comment #7)
> And does it also happen if you run krita explicitly on the nvidia gpu?

Yes, running explicitly with either of the GPUs causes the problem.

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[krita] [Bug 370722] Krita crashes when choosing OK in the configuration window

[Boudewijn Rempt]

https://bugs.kde.org/show_bug.cgi?id=370722

--- Comment #7 from Boudewijn Rempt  ---
And does it also happen if you run krita explicitly on the nvidia gpu?

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[krita] [Bug 370722] Krita crashes when choosing OK in the configuration window

[RN]

https://bugs.kde.org/show_bug.cgi?id=370722

--- Comment #6 from RN  ---
My OS is Windows 8.1 64

Display:
Intel HD Graphics 4600 (driver 10.18.14.4578 from 2017-01-04)
NVIDIA GeForce GTX 960M (driver 10.18.13.5582 from 2015-08-25)

The dates above are in the format yy-mm-dd.

When I tried Krita version '3.0.1.90 debug build' the problem didn't happen, so
this is inconclusive. I don't think there's an easy solution, I won't mind if
you close this issue.

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[krita] [Bug 370722] Krita crashes when choosing OK in the configuration window

[Boudewijn Rempt]

https://bugs.kde.org/show_bug.cgi?id=370722

--- Comment #5 from Boudewijn Rempt  ---
Please tell us exactly which brand and model of system you have, and which
version of Intel display chip and display driver you have? For the driver
version, press the Windows key, then type "Device Manager", open the Device
manager application and check the Display Adapter dialog.

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[krita] [Bug 370722] Krita crashes when choosing OK in the configuration window

[Boudewijn Rempt via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=370722

Boudewijn Rempt  changed:

   What|Removed |Added

 Resolution|--- |UPSTREAM
 Status|UNCONFIRMED |RESOLVED

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[krita] [Bug 370722] Krita crashes when choosing OK in the configuration window

[Boudewijn Rempt via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=370722

--- Comment #4 from Boudewijn Rempt  ---
The guidelines for Krita are here:
https://docs.krita.org/KritaFAQ#How_can_I_produce_a_backtrace_on_Windows.3F

But, yes, that's a crash in the Intel opengl driver. Sounds like Krita gets
confused because you've got two gpu's in your system. You should tell Windows
to make Krita use the nvidia gpu. It's not something we can control from within
Krita.

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[krita] [Bug 370722] Krita crashes when choosing OK in the configuration window

[RN via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=370722

--- Comment #3 from RN  ---
Created attachment 101611
  --> https://bugs.kde.org/attachment.cgi?id=101611=edit
Backtrace

I used the instructions here:
https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports#Retrieving_a_backtrace_with_GDB

With the GDB from MinGW64 from here:
https://sourceforge.net/projects/mingw-w64/files/External%20binary%20packages%20(Win64%20hosted)/gdb/

...to output to the attached file. I think the crash is right at the end of the
file, something to do with OpenGL.

The steps to crash were these:
1) Run Krita
2) Create a new document
3) Open the configuration window (Settings->Configure Krita)
4) Press the OK button.

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[krita] [Bug 370722] Krita crashes when choosing OK in the configuration window

[RN via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=370722

--- Comment #2 from RN  ---
Hi, thank you for reviewing this.
I will take a look at that debug version. Do I need to install that DrMinGW
software as well? I don't have much experience with this.

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[krita] [Bug 370722] Krita crashes when choosing OK in the configuration window

[Boudewijn Rempt via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=370722

Boudewijn Rempt  changed:

   What|Removed |Added

 CC||b...@valdyas.org

--- Comment #1 from Boudewijn Rempt  ---
Hi,

I'm sorry, but I cannot reproduce the issue with 3.0.1.1 on my Windows 10
laptop. Can you try to reproduce with the 3.0.1.90 debug build
(http://download.kde.org/unstable/krita/3.0.1.90/krita-3.0.1.90-x64-dbg.zip)
and see whether you get a backtrace? Testing with 2.9 is not useful to us,
there won't be any 2.9 series releases anymore.

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