[Akonadi] [Bug 380307] IMAP fails against Exchange 2016

[Bug Janitor Service]

https://bugs.kde.org/show_bug.cgi?id=380307

Bug Janitor Service  changed:

   What|Removed |Added

 Status|NEEDSINFO   |RESOLVED
 Resolution|WAITINGFORINFO  |WORKSFORME

--- Comment #9 from Bug Janitor Service  ---
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!

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[Akonadi] [Bug 380307] IMAP fails against Exchange 2016

[Bug Janitor Service]

https://bugs.kde.org/show_bug.cgi?id=380307

--- Comment #8 from Bug Janitor Service  ---
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

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[Akonadi] [Bug 380307] IMAP fails against Exchange 2016

[Justin Zobel]

https://bugs.kde.org/show_bug.cgi?id=380307

Justin Zobel  changed:

   What|Removed |Added

 Resolution|--- |WAITINGFORINFO
 Status|REPORTED|NEEDSINFO

--- Comment #7 from Justin Zobel  ---
Thank you for reporting this issue in KDE software. As it has been a while
since this issue was reported, can we please ask you to see if you can
reproduce the issue with a recent software version?

If you can reproduce the issue, please change the status to "REPORTED" when
replying. Thank you!

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[Akonadi] [Bug 380307] IMAP fails against Exchange 2016

[quazgar]

https://bugs.kde.org/show_bug.cgi?id=380307

--- Comment #6 from quazgar  ---
Some akonadi output during a lookup from the server.  There was one message
which I marked as spam before but which was now seemingly fetched again and
moved as a "ghost" message into my (local) spam folder, where it now sits
alongside the original message.  Maybe that was also the cause of the previous
filter problems, that moving messages to other folders worked locally but the
messages were not removed remotely, and then fetched from the server again and
again?

Anyways, here's the output:

log_imapresource: Detected inconsistency in local cache, we're missing some
messages. Server:  24  Local:
0
log_imapresource: Refetching complete mailbox.
log_imapresource: Detected inconsistency in local cache, we're missing some
messages. Server:  246  Local:  244
log_imapresource: Refetching complete mailbox.
Tokenizer Warning: attribute ends with "*", but value is a
quoted-string!Chopping away "*".
Tokenizer Warning: attribute ends with "*", but value is a
quoted-string!Chopping away "*".
Tokenizer Warning: attribute ends with "*", but value is a
quoted-string!Chopping away "*".
Tokenizer Warning: attribute ends with "*", but value is a
quoted-string!Chopping away "*".
QDBusObjectPath Akonadi::Server::NotificationManager::subscribe(const QString&,
bool) Akonadi::Server::NotificationManager(0x55e38d81cdc0)
"akonadi_imap_resource_0
_2924_GURJ2K" false
QDBusObjectPath Akonadi::Server::NotificationManager::subscribe(const QString&,
bool) Akonadi::Server::NotificationManager(0x55e38d81cdc0)
"akonadi_imap_resource_0
_2924_yc7Rnz" false
org.kde.akonadi.ETM: GEN true false true
org.kde.akonadi.ETM: collection: QVector()
org.kde.akonadi.ETM: GEN true false true
org.kde.akonadi.ETM: collection: QVector()
Database "akonadi" opened using driver "QMYSQL"
New notification bus: "/subscriber/akonadi_imap_resource_0_2924_GURJ2K"
Database "akonadi" opened using driver "QMYSQL"
New notification bus: "/subscriber/akonadi_imap_resource_0_2924_yc7Rnz"
Tokenizer Warning: attribute ends with "*", but value is a
quoted-string!Chopping away "*".
Tokenizer Warning: attribute ends with "*", but value is a
quoted-string!Chopping away "*".
org.kde.akonadi.ETM: Subtree:  387 QSet(387)
org.kde.akonadi.ETM: Subtree:  393 QSet(407, 406, 405, 404, 411, 410, 409, 408,
413, 412, 395, 394, 393, 399, 398, 397, 396, 403, 402, 401, 400)
org.kde.akonadi.ETM: Subtree:  4 QSet(173, 172, 345, 344, 322, 372, 381, 380,
353, 147, 146, 145, 367, 144, 366, 151, 150, 149, 148, 155, 154, 153, 152, 159,
157,
156, 131, 135, 134, 287, 133, 286, 132, 7, 285, 139, 6, 137, 4, 136, 11, 143,
142, 9, 140, 179, 178, 13, 177, 12, 176, 163, 162, 161, 160, 313, 167, 166,
165, 164,
 171, 170, 290, 169, 289, 168, 288, 175, 174)
org.kde.akonadi.ETM: Fetch job took  8375 msec
org.kde.akonadi.ETM: was collection fetch job: collections: 91
org.kde.akonadi.ETM: first fetched collection: "Local Folders"
org.kde.akonadi.ETM: Subtree:  387 QSet(387)
org.kde.akonadi.ETM: Subtree:  393 QSet(407, 406, 405, 404, 411, 410, 409, 408,
413, 412, 395, 394, 393, 399, 398, 397, 396, 403, 402, 401, 400)
org.kde.akonadi.ETM: Subtree:  4 QSet(173, 172, 345, 344, 322, 372, 381, 380,
353, 147, 146, 145, 367, 144, 366, 151, 150, 149, 148, 155, 154, 153, 152, 159,
157,
156, 131, 135, 134, 287, 133, 286, 132, 7, 285, 139, 6, 137, 4, 136, 11, 143,
142, 9, 140, 179, 178, 13, 177, 12, 176, 163, 162, 161, 160, 313, 167, 166,
165, 164,
 171, 170, 290, 169, 289, 168, 288, 175, 174)
org.kde.akonadi.ETM: Fetch job took  8394 msec
org.kde.akonadi.ETM: was collection fetch job: collections: 91
org.kde.akonadi.ETM: first fetched collection: "Local Folders"
Database "akonadi" opened using driver "QMYSQL"
Database "akonadi" opened using driver "QMYSQL"
Database "akonadi" opened using driver "QMYSQL"
Database "akonadi" opened using driver "QMYSQL"
Database "akonadi" opened using driver "QMYSQL"
Database "akonadi" opened using driver "QMYSQL"
Database "akonadi" opened using driver "QMYSQL"
Database "akonadi" opened using driver "QMYSQL"
Database "akonadi" opened using driver "QMYSQL"
Database "akonadi" opened using driver "QMYSQL"
Database "akonadi" opened using driver "QMYSQL"
log_kimap: We asked for UID but the server didn't give it back, resultingFlags
not stored.
Database "akonadi" opened using driver "QMYSQL"
false
Shutting down "/subscriber/akonadi_imap_resource_0_2924_GURJ2K" ...
Shutting down "/subscriber/akonadi_imap_resource_0_2924_yc7Rnz" ...
posting retrieval request for item 86148  there are  1  queues and  0  items in
mine
request for item 86148 still pending - waiting
processing retrieval request for item 86148  parts: ("RFC822", "HEAD")  of
resource: "akonadi_maildir_resource_0"
continuing
request for item 86148 succeeded
Database "akonadi" opened using driver "QMYSQL"
SEARCH:
Query: "{\n\"limit\": -1,\n\"negated\": false,\n\"rel\":
1,\n\"subTerms\": [\n{\n

[Akonadi] [Bug 380307] IMAP fails against Exchange 2016

[quazgar]

https://bugs.kde.org/show_bug.cgi?id=380307

--- Comment #5 from quazgar  ---
Thank you for reminding me!

I actually had tried all the authentication methods before posting the bug
already.  Before the upgrade to Exchange 2016, the connection used to work with
SSL/TLS on port 993 and plain authentication.

One server-side change which was announced was that from this version on, the
username would no longer be the email address but of type "$domain\$user" (the
Microsoft specific user name convention), for example "gwdg\foobar".  Another
user here found out that this did not help at all, but what did help was to
replace the correct backslash by a normal slash (which is not supposed to
work).  So what worked for her was "gwdg/foobar".  Maybe that is an excessive
interpretation of the backslash as an escape character?

I also tried this variant but unfortunately ran into the problem that
KMail/Akonadi started running into an infinite loop with automatic filtering of
messages, see the attached screenshot.  I am not sure if this has to do with my
using of Thunderbird as an intermediate solution (not sure if it was connected
to the same IMAP account simultaneously or not) or if this is linked to the
original problem.  Anyways since Akonadi did not stop to duplicate these
messages, the only way for me to keep a working computer was to disable the
account in KMail and use Thunderbird for the time being.

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[Akonadi] [Bug 380307] IMAP fails against Exchange 2016

[quazgar]

https://bugs.kde.org/show_bug.cgi?id=380307

--- Comment #4 from quazgar  ---
Created attachment 106308
  --> https://bugs.kde.org/attachment.cgi?id=106308=edit
Screenshot of the duplicate messages.

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[Akonadi] [Bug 380307] IMAP fails against Exchange 2016

[Christoph Feck]

https://bugs.kde.org/show_bug.cgi?id=380307

--- Comment #3 from Christoph Feck  ---
To further investigate this issue, KDE developers need the information
requested in comment #1. If you can provide it, or need help with finding that
information, please add a comment.

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[Akonadi] [Bug 380307] IMAP fails against Exchange 2016

[Christoph Feck]

https://bugs.kde.org/show_bug.cgi?id=380307

--- Comment #2 from Christoph Feck  ---
If you can provide the information requested in comment #1, please add it.

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[Akonadi] [Bug 380307] IMAP fails against Exchange 2016

[Daniel Vrátil]

https://bugs.kde.org/show_bug.cgi?id=380307

Daniel Vrátil  changed:

   What|Removed |Added

 CC||dvra...@kde.org

--- Comment #1 from Daniel Vrátil  ---
Have you tried using different authentication mechanism? You can configure it
in Settings -> Configure KMail -> Accounts -> select your IMAP account ->
Modify -> Advanced -> Authentication.

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