[kmymoney4] [Bug 360379] kmymoney don't start -->kmymoney: symbol lookup error: kmymoney: undefined symbol: _ZTI9onlineJob

[Christian David via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=360379

Christian David  changed:

   What|Removed |Added

 Status|RESOLVED|CLOSED
 Resolution|WORKSFORME  |DOWNSTREAM

--- Comment #14 from Christian David  ---
I am 98% sure this is a downstream bug. It is also possible that a self
compiled version and a version from the distribution interfere. KMyMoney 4.7
does not include any (reference to) "onlineJob", I added them in 4.8. So there
is nearly no chance the issue is caused by us.

Maybe a self compiled plugin or kmm library was accidentally installed in a
user or system location?

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[kmymoney4] [Bug 360379] kmymoney don't start -->kmymoney: symbol lookup error: kmymoney: undefined symbol: _ZTI9onlineJob

[allan via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=360379

--- Comment #13 from allan  ---
Christian
Are you intending to follow up your concern outside of this bug?

Allan

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[kmymoney4] [Bug 360379] kmymoney don't start -->kmymoney: symbol lookup error: kmymoney: undefined symbol: _ZTI9onlineJob

[soulrebell via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=360379

--- Comment #12 from soulrebell  ---
Hi, 
for your information.
The above mentioned behavior of kmymoney is after every system update
A reinstall solved the problem.

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[kmymoney4] [Bug 360379] kmymoney don't start -->kmymoney: symbol lookup error: kmymoney: undefined symbol: _ZTI9onlineJob

[Christian David via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=360379

Christian David  changed:

   What|Removed |Added

 CC||christian-da...@web.de

--- Comment #11 from Christian David  ---
Sorry, I am a bit late. Just wanted to note, something is heavily wrong here.
Because the "undefined symbol: _ZTI9onlineJob" was introduced in version 4.8.
So I assume some clashes between versions. We should rethink our .so version
policy which could have prevented this very cryptic error message.

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[kmymoney4] [Bug 360379] kmymoney don't start -->kmymoney: symbol lookup error: kmymoney: undefined symbol: _ZTI9onlineJob

[allan via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=360379

allan  changed:

   What|Removed |Added

 CC||agande...@gmail.com

--- Comment #10 from allan  ---
(In reply to Jack from comment #9)
> Thanks for following up.  Since it now works for you now, I would guess that
> it was a transient issue related to dependencies, and they fixed it between
> between when you updated, and when you just reinstalled.  I suppose we can
> close as "worksforme"

But remember, [initially] "...I used kmymoney without any problems for three
weeks since i updated to 4.7.2."

My money was on a local issue, caused when "The only thing i do was a update
and upgrade of my system."

Anyway, all in order now.

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[kmymoney4] [Bug 360379] kmymoney don't start -->kmymoney: symbol lookup error: kmymoney: undefined symbol: _ZTI9onlineJob

[soulrebell via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=360379

soulrebell  changed:

   What|Removed |Added

 Status|UNCONFIRMED |RESOLVED
 Resolution|--- |WORKSFORME

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[kmymoney4] [Bug 360379] kmymoney don't start -->kmymoney: symbol lookup error: kmymoney: undefined symbol: _ZTI9onlineJob

[Jack via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=360379

--- Comment #9 from Jack  ---
Thanks for following up.  Since it now works for you now, I would guess that it
was a transient issue related to dependencies, and they fixed it between
between when you updated, and when you just reinstalled.  I suppose we can
close as "worksforme"

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[kmymoney4] [Bug 360379] kmymoney don't start -->kmymoney: symbol lookup error: kmymoney: undefined symbol: _ZTI9onlineJob

[soulrebell via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=360379

--- Comment #8 from soulrebell  ---
(In reply to allan from comment #6)
> Just to be certain, when did you receive the message?  Was it while KMM was
> loading?  Or, did KMM finish loading and allow you to choose your data file?

It was while KMM was loading.

I reinstalled KMM and this solved my problem.
Thank you.


(In reply to Jack from comment #7)
> Soulrebell: would you please provide the exact Ubuntu package version of KMM
> you have.  That will help just in case we need to file a bug  report with
> Ubuntu.


Package: kmymoney
Priority: optional
Section: kde
Installed-Size: 9805
Maintainer: Kubuntu Developers 
Architecture: amd64
Version: 4.7.2-0ubuntu1~ubuntu14.04~ppa2
Recommends: gnupg-agent, pinentry-qt4
Depends: libakonadi-kde4, libalkimia4, libaqbanking34 (>= 4.99.2), libc6 (>=
2.14), libgcc1 (>= 1:4.1.1), libgmp10, libgpgme++2, libgwengui-cpp0,
libgwengui-qt4-0, libgwenhywfar60 (>= 3.11.6), libical1 (>= 1.0), libkabc4,
libkcmutils4, libkdecore5, libkdeui5, libkfile4, libkholidays4, libkhtml5,
libkio5, libkpimidentities4, libofx4, libqt4-dbus (>= 4:4.5.3), libqt4-network
(>= 4:4.5.3), libqt4-sql (>= 4:4.5.3), libqt4-svg (>= 4:4.5.3), libqt4-xml (>=
4:4.5.3), libqtcore4 (>= 4:4.8.0), libqtgui4 (>= 4:4.8.0), libstdc++6 (>= 4.6),
kmymoney-common (= 4.7.2-0ubuntu1~ubuntu14.04~ppa2)
Filename:
pool/main/k/kmymoney/kmymoney_4.7.2-0ubuntu1~ubuntu14.04~ppa2_amd64.deb

If you need more information , then I will deliver this.

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[kmymoney4] [Bug 360379] kmymoney don't start -->kmymoney: symbol lookup error: kmymoney: undefined symbol: _ZTI9onlineJob

[Jack via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=360379

--- Comment #7 from Jack  ---
Hopefully I will get a chance to try this in a Kubuntu Virtual Box guest soon,
but I wonder if the ubuntu package missed a dependency on either KBanking or
one of the other  online-banking pieces.  If the packager had it installed, but
the end user does not, it might produce this  error.

Soulrebell: would you please provide the exact Ubuntu package version of KMM
you have.  That will help just in case we need to file a bug  report with
Ubuntu.

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[kmymoney4] [Bug 360379] kmymoney don't start -->kmymoney: symbol lookup error: kmymoney: undefined symbol: _ZTI9onlineJob

[soulrebell via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=360379

--- Comment #5 from soulrebell  ---
I tried 
kmymoney -n
and i became the same message.

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[kmymoney4] [Bug 360379] kmymoney don't start -->kmymoney: symbol lookup error: kmymoney: undefined symbol: _ZTI9onlineJob

[allan via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=360379

--- Comment #4 from allan  ---
(In reply to Jack from comment #3)
> It sounds to me like a linking symbol, not a stock symbol.  Is it possible
> the Ubuntu package has a compil/link problem?

Yes, That's more likely, definitely.

> Also - .kmy files are generally gzipped, so you would need to make a copy of
> it, renaming to something like X.xml.gz.  Then gunzip that file.  Then you
> can look at X.xml with any text editor.
> 

I had found an old reply of mine with that method, that , I posted, had worked.
 I did the same this time before posting, and it does open as a XML file
without unzipping, provided the file associations are changed.

> I do agree with Allan suggestion to try "kmymoney -n" from a command line. 

> If that fails, then the error has nothing to do with your file.  If it
> succeeds, and you still get the error when opening your .kmy file, then
> something is funny in the file.

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[kmymoney4] [Bug 360379] kmymoney don't start -->kmymoney: symbol lookup error: kmymoney: undefined symbol: _ZTI9onlineJob

[Jack via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=360379

Jack  changed:

   What|Removed |Added

 CC||ostroffjh@users.sourceforge
   ||.net

--- Comment #3 from Jack  ---
It sounds to me like a linking symbol, not a stock symbol.  Is it possible the
Ubuntu package has a compil/link problem?

Also - .kmy files are generally gzipped, so you would need to make a copy of
it, renaming to something like X.xml.gz.  Then gunzip that file.  Then you can
look at X.xml with any text editor.

I do agree with Allan suggestion to try "kmymoney -n" from a command line.  If
that fails, then the error has nothing to do with your file.  If it succeeds,
and you still get the error when opening your .kmy file, then something is
funny in the file.

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[kmymoney4] [Bug 360379] kmymoney don't start -->kmymoney: symbol lookup error: kmymoney: undefined symbol: _ZTI9onlineJob

[allan via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=360379

--- Comment #2 from allan  ---
Does _ZTI9onlineJob sound like a valid symbol to you - it doesn't to me. 
Wondering if your file might have got corrupted.

Allan

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[kmymoney4] [Bug 360379] kmymoney don't start -->kmymoney: symbol lookup error: kmymoney: undefined symbol: _ZTI9onlineJob

[allan via KDE Bugzilla]

https://bugs.kde.org/show_bug.cgi?id=360379

allan  changed:

   What|Removed |Added

 CC||agande...@gmail.com

--- Comment #1 from allan  ---
First of all, do you have backup files?

Secondly, if you get the problem immediately on starting-up,  then it sounds
like your .kmy file is at fault.  If you launch KMM from the console by
entering "kmymoney -n", minus the punctuation, it will start up without loading
that .kmy file.  This gives you a chance to do some investigating.  If you do
have a backup, you can now try loading that, and look for the symbol in
question.

If you don't have backup, then you are a bit stuck.  Are you reasonably
confident in editing files?  If so, firstly make a copy of the problem .kmy
file, just in case things go nasty.

Then, try to open the .kmy file with either kate or kwrite.  With luck, you
should see an XML formatted file.  If you don't, then You may need to go into
the KDE System settings program, and open File Associations.  Enter kmymoney
into the search box and it should find x-kmymoney.  Select that, then look at
the lower window on the right - Application Preference Order.  Click 'Add' and
enter either/both kate/kwrite.  You should then be able to view your file.

Then if that gives you an xml-looking text file, search for the missing entry. 
Copy every such entry and add to the bug report.  If there is sensitive data,
you'll have to just disguise it.

See how that goes.

Allan

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