[krita] [Bug 408902] Zoom shortcut Ctrl+space+leftclick make krita crash when I turn to paint with the brush again

2019-09-26 Thread Bouss
https://bugs.kde.org/show_bug.cgi?id=408902

--- Comment #22 from Bouss  ---
Thanks for the precision Ahab.
Have a good day.

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[krita] [Bug 408902] Zoom shortcut Ctrl+space+leftclick make krita crash when I turn to paint with the brush again

2019-09-26 Thread Ahab Greybeard
https://bugs.kde.org/show_bug.cgi?id=408902

--- Comment #21 from Ahab Greybeard  ---
Sorry, I mean REOPENED.

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[krita] [Bug 408902] Zoom shortcut Ctrl+space+leftclick make krita crash when I turn to paint with the brush again

2019-09-26 Thread Ahab Greybeard
https://bugs.kde.org/show_bug.cgi?id=408902

--- Comment #20 from Ahab Greybeard  ---
Hello Bouss, I'm glad to hear that it's fixed for you. Good luck with the new
job.

If this issue reappears, you can reopen this report by changing the status to
REPORTED so that the history is there for people to read.

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[krita] [Bug 408902] Zoom shortcut Ctrl+space+leftclick make krita crash when I turn to paint with the brush again

2019-09-25 Thread Bouss
https://bugs.kde.org/show_bug.cgi?id=408902

Bouss  changed:

   What|Removed |Added

 Status|REPORTED|RESOLVED
 Resolution|--- |FIXED

--- Comment #19 from Bouss  ---
Hello to all,
after a try just now with the 4.2.6 that I've just download,
I'm glad to see that there's no more problem with the hit order between Ctrl
and Space.
I really don't know why I was the only one with this particular issue.
By the way, I'm sorry to have made you wait when you wanted to deepen the
research. Actually, as a young dad (and changing job) free time is infinitely
hard to release but, by respect, I had to re-inject you quickly into my
priorities.

Thank deeply to all, keep up the great work guys!
Art digital world need to know Krita ;)

PS : If the issue reappear, do I need to open a new thread? Just in case?

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[krita] [Bug 408902] Zoom shortcut Ctrl+space+leftclick make krita crash when I turn to paint with the brush again

2019-09-25 Thread Bouss
https://bugs.kde.org/show_bug.cgi?id=408902

--- Comment #18 from Bouss  ---
Hi Dmitry, my apologies for the long delay without responding as I said sooner
to the janitor.
I'll do this as soon as possible.
Thank you for not having forgotten me ;)

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[krita] [Bug 408902] Zoom shortcut Ctrl+space+leftclick make krita crash when I turn to paint with the brush again

2019-09-25 Thread Bouss
https://bugs.kde.org/show_bug.cgi?id=408902

Bouss  changed:

   What|Removed |Added

 Resolution|WAITINGFORINFO  |---
 Status|NEEDSINFO   |REPORTED

--- Comment #17 from Bouss  ---
Hi I'm sorry for the non response.
Unfortunately, I do not have access to my home computer for over a month due to
an overworked work and family schedule. I left your email knowingly in my
mailbox to not forget it but I did not know there was a delay. I would launch
the proposed procedure at the earliest, sorry for this time, I'm just
exhausted.


(In reply to Bug Janitor Service from comment #16)
> Dear Bug Submitter,
> 
> This bug has been in NEEDSINFO status with no change for at least
> 15 days. Please provide the requested information as soon as
> possible and set the bug status as REPORTED. Due to regular bug
> tracker maintenance, if the bug is still in NEEDSINFO status with
> no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
> due to lack of needed information.
> 
> For more information about our bug triaging procedures please read the
> wiki located here:
> https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging
> 
> If you have already provided the requested information, please
> mark the bug as REPORTED so that the KDE team knows that the bug is
> ready to be confirmed.
> 
> Thank you for helping us make KDE software even better for everyone!

(In reply to Bug Janitor Service from comment #16)
> Dear Bug Submitter,
> 
> This bug has been in NEEDSINFO status with no change for at least
> 15 days. Please provide the requested information as soon as
> possible and set the bug status as REPORTED. Due to regular bug
> tracker maintenance, if the bug is still in NEEDSINFO status with
> no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
> due to lack of needed information.
> 
> For more information about our bug triaging procedures please read the
> wiki located here:
> https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging
> 
> If you have already provided the requested information, please
> mark the bug as REPORTED so that the KDE team knows that the bug is
> ready to be confirmed.
> 
> Thank you for helping us make KDE software even better for everyone!

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[krita] [Bug 408902] Zoom shortcut Ctrl+space+leftclick make krita crash when I turn to paint with the brush again

2019-09-24 Thread Bug Janitor Service
https://bugs.kde.org/show_bug.cgi?id=408902

--- Comment #16 from Bug Janitor Service  ---
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

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[krita] [Bug 408902] Zoom shortcut Ctrl+space+leftclick make krita crash when I turn to paint with the brush again

2019-09-10 Thread Dmitry Kazakov
https://bugs.kde.org/show_bug.cgi?id=408902

Dmitry Kazakov  changed:

   What|Removed |Added

   Assignee|krita-bugs-n...@kde.org |dimul...@gmail.com
 Resolution|--- |WAITINGFORINFO
 Status|REPORTED|NEEDSINFO
 CC||dimul...@gmail.com

--- Comment #15 from Dmitry Kazakov  ---
Hi, Bouss!

Could you please generate us a crash log, as described in this manual:
https://docs.krita.org/en/reference_manual/dr_minw_debugger.html#dr-minw

It might also be helpful if you get a log from DebugView as well:
1) Download DebugView and run it
https://docs.microsoft.com/en-us/sysinternals/downloads/debugview
2) Run Krita and make it crash by using Ctrl+Space shortcut
3) Save the generated log in DebugView, and attach it to this bug :)

I'll mark the report as waiting-for-info. Please change it back to "Reported"
after you generate the log.

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[krita] [Bug 408902] Zoom shortcut Ctrl+space+leftclick make krita crash when I turn to paint with the brush again

2019-06-21 Thread Ahab Greybeard
https://bugs.kde.org/show_bug.cgi?id=408902

--- Comment #14 from Ahab Greybeard  ---
Looking at the krita.log file, you're running the installed version of krita. I
think you need to run the 'portable' .zip version with the debug package
unzipped into it to get the crash log? 

For me, Ctrl+Space and Space+Ctrl work fine for mouse/stylus zooming with the
magnifying glass icon showing.

If I do Ctrl first, the colour picker icon comes up first. If I do Space first,
the hand/pan icon comes up first, as I'd expect.

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[krita] [Bug 408902] Zoom shortcut Ctrl+space+leftclick make krita crash when I turn to paint with the brush again

2019-06-21 Thread Boudewijn Rempt
https://bugs.kde.org/show_bug.cgi?id=408902

--- Comment #13 from Boudewijn Rempt  ---
At least I can see that your drivers are up to date, which is good...

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[krita] [Bug 408902] Zoom shortcut Ctrl+space+leftclick make krita crash when I turn to paint with the brush again

2019-06-21 Thread Bouss
https://bugs.kde.org/show_bug.cgi?id=408902

--- Comment #12 from Bouss  ---
Created attachment 121047
  --> https://bugs.kde.org/attachment.cgi?id=121047=edit
krita.log

it's odd because if I hit 'Space' first an then 'ctrl' in this order, it works
very well.
It's just not my habit at all, so I'm exposed to many crash during my painting
and it's pretty annoying, especiallly for pro works.
I need to test it if I can this afternoon on MacOS at my studio.

I just shared the only file that I think it can help us.
But it's not named "kritacrash.log" but just "krita" and it's a text file, so I
doubt it's the right one, :(
I feel cursed.

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[krita] [Bug 408902] Zoom shortcut Ctrl+space+leftclick make krita crash when I turn to paint with the brush again

2019-06-21 Thread Boudewijn Rempt
https://bugs.kde.org/show_bug.cgi?id=408902

--- Comment #11 from Boudewijn Rempt  ---
The problem is that Qt cannot see space as a modifier key, so you need to first
press the modifiers (ctrl, shift etc.) and then the other keys. But that's not
the reason Krita crashes for you. The krita.log file could be useful, but I
don't understand how there cannot be a kritacrash file if Krita crashes :-(

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[krita] [Bug 408902] Zoom shortcut Ctrl+space+leftclick make krita crash when I turn to paint with the brush again

2019-06-21 Thread Bouss
https://bugs.kde.org/show_bug.cgi?id=408902

--- Comment #10 from Bouss  ---
I don't understand what refuses to make the shortcuts in this order, and
especially not in a systematic way.
I feel helpless and sorry :(

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[krita] [Bug 408902] Zoom shortcut Ctrl+space+leftclick make krita crash when I turn to paint with the brush again

2019-06-21 Thread Boudewijn Rempt
https://bugs.kde.org/show_bug.cgi?id=408902

--- Comment #9 from Boudewijn Rempt  ---
Yes, ctrl, then space, then drag.

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[krita] [Bug 408902] Zoom shortcut Ctrl+space+leftclick make krita crash when I turn to paint with the brush again

2019-06-21 Thread Bouss
https://bugs.kde.org/show_bug.cgi?id=408902

--- Comment #8 from Bouss  ---
Yes I stopped every running app like F.lux (as a screen colour temperature
adjuster). No music, no navigator, no nvidia things etc..
The issue is still here.
The weird thing is , sometimes (not everytime) the zoom shortcut following by a
rush stroke can work 4 or 5 times but it finally crashes in anyway.
I'm losing the only track I thought I'd found in the order I'm doing the
shortcut :/
You guys, did you type the shortcut in the same way that I do?
I mean by pressing 'ctrl' before 'space bar' and finally drag the stylus or the
mouse up or down on the screen?
I have no more clues.

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[krita] [Bug 408902] Zoom shortcut Ctrl+space+leftclick make krita crash when I turn to paint with the brush again

2019-06-21 Thread Ahab Greybeard
https://bugs.kde.org/show_bug.cgi?id=408902

--- Comment #7 from Ahab Greybeard  ---
Do you have any other applications running at the same time as krita (such as
Spotify, a browser, e-mail client, a local music player, etc)? If so, close
them down and try again.
Have you installed any kind of permanently running 'utility' software (such as
an on-screen clock, local weather report display, screen colour temperature
adjuster, etc)? If so, stop them and try again.
When krita is not running, does pressing your Ctrl key have any effect that you
can see? (Some utility applications are affected by the Ctrl key.)

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[krita] [Bug 408902] Zoom shortcut Ctrl+space+leftclick make krita crash when I turn to paint with the brush again

2019-06-20 Thread Bouss
https://bugs.kde.org/show_bug.cgi?id=408902

--- Comment #6 from Bouss  ---
I found this but I don't know which one of my programs can be the cause of this
particular issue with Krita (if my problem is the same) : 

https://forums.tomshardware.com/threads/control-space-not-working-but-space-control-works-solved.2779604/

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[krita] [Bug 408902] Zoom shortcut Ctrl+space+leftclick make krita crash when I turn to paint with the brush again

2019-06-20 Thread Bouss
https://bugs.kde.org/show_bug.cgi?id=408902

--- Comment #5 from Bouss  ---
As I expected, if I start typing 'Space' before 'Ctrl', Krita don't crash and I
can continue to work.
If I start by typing 'ctrl' before 'space' it crash.
The problem is that I can't insert the shortcut in my wacom Express key remote
by starting with 'space' because it don't want to accept 'ctrl' after it.
I don't understand what's going on..

I hope this clarification will help you.
Do you need the 'krita' file available in %LocalAppData% (not 'kritacrash.log'
file that is still not exist)?

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[krita] [Bug 408902] Zoom shortcut Ctrl+space+leftclick make krita crash when I turn to paint with the brush again

2019-06-20 Thread Bouss
https://bugs.kde.org/show_bug.cgi?id=408902

--- Comment #4 from Bouss  ---
Hello Boudewijn and Ahab,
Thx for your help guys but I'm in the same unconfortable position.

I have no kritacrash.log actually.
And sadly, I don't understand how to make it appear.
The only thing readable that I have in %LocalAppData% is a text file only named
"krita"
I have extracted the bin and the lib as you told me to do but it changes
nothing that I can see.
For information the last version where I don't find this issue is the 4.0.3
And I find the same issue even on the 4.2.1, then I stepped back on the 4.2.0.

I also test without tapping B after doing the "Ctrl+Space+Pan with stylus"
shortcut and it crash in anyway.
Is there a conflict problem with the Ctrl + Space shortcut? In order, I always
type 'ctrl' before 'space' and then use the stylus to zoom in or out. Maybe by
typing 'space' before 'ctrl' ..


(In reply to Boudewijn Rempt from comment #3)
> I also cannot reproduce it; the 'B' key press cannot be necessary, since it
> won't do anything, because the freehand tool is still active when using the
> zoom shortcut.
> 
> Would it be possible for you to get the latest nightly build zips and follow
> https://docs.krita.org/en/reference_manual/dr_minw_debugger.html#dr-minw to
> get us a crash log?
> 
> See https://binary-factory.kde.org/job/Krita_Nightly_Windows_Build/ -- just
> unzip the krita zip somewhere, then copy the contents of the dbg zip into
> the krita folder.

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[krita] [Bug 408902] Zoom shortcut Ctrl+space+leftclick make krita crash when I turn to paint with the brush again

2019-06-20 Thread Boudewijn Rempt
https://bugs.kde.org/show_bug.cgi?id=408902

Boudewijn Rempt  changed:

   What|Removed |Added

 CC||b...@valdyas.org

--- Comment #3 from Boudewijn Rempt  ---
I also cannot reproduce it; the 'B' key press cannot be necessary, since it
won't do anything, because the freehand tool is still active when using the
zoom shortcut.

Would it be possible for you to get the latest nightly build zips and follow
https://docs.krita.org/en/reference_manual/dr_minw_debugger.html#dr-minw to get
us a crash log?

See https://binary-factory.kde.org/job/Krita_Nightly_Windows_Build/ -- just
unzip the krita zip somewhere, then copy the contents of the dbg zip into the
krita folder.

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[krita] [Bug 408902] Zoom shortcut Ctrl+space+leftclick make krita crash when I turn to paint with the brush again

2019-06-19 Thread Ahab Greybeard
https://bugs.kde.org/show_bug.cgi?id=408902

--- Comment #2 from Ahab Greybeard  ---
Sorry - I did the wrong status selection there.

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[krita] [Bug 408902] Zoom shortcut Ctrl+space+leftclick make krita crash when I turn to paint with the brush again

2019-06-19 Thread Ahab Greybeard
https://bugs.kde.org/show_bug.cgi?id=408902

Ahab Greybeard  changed:

   What|Removed |Added

 Status|CONFIRMED   |REPORTED
 Ever confirmed|1   |0

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[krita] [Bug 408902] Zoom shortcut Ctrl+space+leftclick make krita crash when I turn to paint with the brush again

2019-06-19 Thread Ahab Greybeard
https://bugs.kde.org/show_bug.cgi?id=408902

Ahab Greybeard  changed:

   What|Removed |Added

 Ever confirmed|0   |1
 Status|REPORTED|CONFIRMED

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[krita] [Bug 408902] Zoom shortcut Ctrl+space+leftclick make krita crash when I turn to paint with the brush again

2019-06-19 Thread Ahab Greybeard
https://bugs.kde.org/show_bug.cgi?id=408902

Ahab Greybeard  changed:

   What|Removed |Added

 CC||ahab.greybe...@hotmail.co.u
   ||k

--- Comment #1 from Ahab Greybeard  ---
I don't get this at all with krita 4.2.0 on Windows 10 after trying many times
in various ways. I have an Intuos Art and tried it with mouse as well.

You're very specific about opening a canvas, then immediately doing the zoom
and then pressing the 'B' key and then painting. I did all that and other
variations.

Is using a freshly opened canvas an essential step to inducing the crash?
Does it happen with a canvas you've been working on for some time?

Is pressing the 'B' key an essential step to inducing the crash? (You don't
need to press the 'B' key to use the paintbrush since it's the default tool.)

Did this happen with version 4.1.7?

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