[neon] [Bug 398752] Bionic User-Edition Live Installer crash
https://bugs.kde.org/show_bug.cgi?id=398752 --- Comment #21 from dth2 --- Well done. I will d/l and do a fresh install tonight. -- You are receiving this mail because: You are watching all bug changes.
[neon] [Bug 398752] Bionic User-Edition Live Installer crash
https://bugs.kde.org/show_bug.cgi?id=398752 Jonathan Riddell changed: What|Removed |Added Status|CONFIRMED |RESOLVED Resolution|--- |FIXED --- Comment #20 from Jonathan Riddell --- works manually, QA is green, hoorah https://build.neon.kde.org/view/openqa%20⛑/job/openqa_bionic_useredition_installation/ -- You are receiving this mail because: You are watching all bug changes.
[neon] [Bug 398752] Bionic User-Edition Live Installer crash
https://bugs.kde.org/show_bug.cgi?id=398752 --- Comment #19 from dth2 --- I see that there is a new snapshot in the repo today - is that a fixed version? -- You are receiving this mail because: You are watching all bug changes.
[neon] [Bug 398752] Bionic User-Edition Live Installer crash
https://bugs.kde.org/show_bug.cgi?id=398752 --- Comment #18 from Jonathan Riddell --- Looks like a badly applied patch, I'm fixing it -- You are receiving this mail because: You are watching all bug changes.
[neon] [Bug 398752] Bionic User-Edition Live Installer crash
https://bugs.kde.org/show_bug.cgi?id=398752 --- Comment #17 from Jonathan Riddell --- Sep 19 15:09:22 neon /plugininstall.py: Exception during installation: Sep 19 15:09:22 neon /plugininstall.py: Traceback (most recent call last): Sep 19 15:09:22 neon /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 1765, in Sep 19 15:09:22 neon /plugininstall.py: install.run() Sep 19 15:09:22 neon /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 61, in wrapper Sep 19 15:09:22 neon /plugininstall.py: func(self) Sep 19 15:09:22 neon /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 228, in run Sep 19 15:09:22 neon /plugininstall.py: self.configure_bootloader() Sep 19 15:09:22 neon /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 972, in configure_bootloader Sep 19 15:09:22 neon /plugininstall.py: "GrubInstaller failed with code %d" % ret) Sep 19 15:09:22 neon /plugininstall.py: ubiquity.install_misc.InstallStepError: GrubInstaller failed with code 1 Sep 19 15:09:22 neon /plugininstall.py: -- You are receiving this mail because: You are watching all bug changes.
[neon] [Bug 398752] Bionic User-Edition Live Installer crash
https://bugs.kde.org/show_bug.cgi?id=398752 --- Comment #16 from Harald Sitter --- It has nothing to do with two OS btw. If you wipe the disk instead of resizing it also crashes. In the original photo that was posted you can see grub-installer tripping over an argument not getting passed correctly, which is likely the ultimate location it errors out at. -- You are receiving this mail because: You are watching all bug changes.
[neon] [Bug 398752] Bionic User-Edition Live Installer crash
https://bugs.kde.org/show_bug.cgi?id=398752 Harald Sitter changed: What|Removed |Added Status|REPORTED|CONFIRMED Ever confirmed|0 |1 --- Comment #15 from Harald Sitter --- openqa test adjusted to expose this bug -- You are receiving this mail because: You are watching all bug changes.
[neon] [Bug 398752] Bionic User-Edition Live Installer crash
https://bugs.kde.org/show_bug.cgi?id=398752 --- Comment #14 from dth2 --- "so grub is needing to set up two OSes" I wonder if that is the issue? If neon settings already exist in the efi folder grub-install is failing. On both the P/Cs that I tested there were already neon and ubuntu efi folders in efi/boot. I will try a fresh install tonight after deleting the two efi folders first. -- You are receiving this mail because: You are watching all bug changes.
[neon] [Bug 398752] Bionic User-Edition Live Installer crash
https://bugs.kde.org/show_bug.cgi?id=398752 --- Comment #13 from Jonathan Riddell --- seems to still be present with today's ubiquity build 18.04.14.8 -- You are receiving this mail because: You are watching all bug changes.
[neon] [Bug 398752] Bionic User-Edition Live Installer crash
https://bugs.kde.org/show_bug.cgi?id=398752 --- Comment #12 from dth2 --- In my case it is using the bionic based ISO snapshot 15092018 0954 user-edition (but the same results on the previous snapshot). UEFI system with Windows 10 already installed. Neon installed into empty non-formatted space using ext4. Tested on two different P/Cs with standard hardware (Intel 5 & 7 and nvidia graphic cards). One p/c has just a sata hard drive and the second has both a ssd and sata drives. The snapshots dated on and before the 23082018 installed fine on both P/Cs. -- You are receiving this mail because: You are watching all bug changes.
[neon] [Bug 398752] Bionic User-Edition Live Installer crash
https://bugs.kde.org/show_bug.cgi?id=398752 --- Comment #11 from Jonathan Riddell --- Recreated using bionic neon-useredition-20180915-0954-amd64.iso on a UEFI virtualbox when already has neon pre-installed and a second install is made by resizing the first disk, so grub is needing to set up two OSes -- You are receiving this mail because: You are watching all bug changes.
[neon] [Bug 398752] Bionic User-Edition Live Installer crash
https://bugs.kde.org/show_bug.cgi?id=398752 --- Comment #10 from Jonathan Riddell --- What was the partitioning method? Whole disk? Were other OSs on the disk? -- You are receiving this mail because: You are watching all bug changes.
[neon] [Bug 398752] Bionic User-Edition Live Installer crash
https://bugs.kde.org/show_bug.cgi?id=398752 --- Comment #9 from Jonathan Riddell --- xenial or bionic? uefi or bios? what is the full filename of the ISO you used? -- You are receiving this mail because: You are watching all bug changes.
[neon] [Bug 398752] Bionic User-Edition Live Installer crash
https://bugs.kde.org/show_bug.cgi?id=398752 cuyo changed: What|Removed |Added Attachment #115090|0 |1 is obsolete|| --- Comment #8 from cuyo --- Created attachment 115091 --> https://bugs.kde.org/attachment.cgi?id=115091=edit ubiquity debug log -- You are receiving this mail because: You are watching all bug changes.
[neon] [Bug 398752] Bionic User-Edition Live Installer crash
https://bugs.kde.org/show_bug.cgi?id=398752 cuyo changed: What|Removed |Added CC||leinadte...@gmail.com --- Comment #7 from cuyo --- Also happens to me with snapshot 15092018. I have UEFI and SecureBoot enabled. I have attached the ubiquity logs at /var/log/installer -- You are receiving this mail because: You are watching all bug changes.
[neon] [Bug 398752] Bionic User-Edition Live Installer crash
https://bugs.kde.org/show_bug.cgi?id=398752 --- Comment #6 from dth2 --- I was able to mount the failed install drive using a live cd and have copied the var/logs folder. Is this of use? If not let me know and I will do a fresh install with a picture of the the return from journalctl -kef at the point of crash. -- You are receiving this mail because: You are watching all bug changes.
[neon] [Bug 398752] Bionic User-Edition Live Installer crash
https://bugs.kde.org/show_bug.cgi?id=398752 --- Comment #5 from dth2 --- Created attachment 115090 --> https://bugs.kde.org/attachment.cgi?id=115090=edit var/log folder var/log -- You are receiving this mail because: You are watching all bug changes.
[neon] [Bug 398752] Bionic User-Edition Live Installer crash
https://bugs.kde.org/show_bug.cgi?id=398752 --- Comment #4 from dth2 --- Created attachment 115089 --> https://bugs.kde.org/attachment.cgi?id=115089=edit konsole output picture of the the screen -- You are receiving this mail because: You are watching all bug changes.
[neon] [Bug 398752] Bionic User-Edition Live Installer crash
https://bugs.kde.org/show_bug.cgi?id=398752 --- Comment #3 from Harald Sitter --- Before you start the installer start konsole. In konsole you run the following command journalctl -ef then you install. Once you've started the installation switch to konsole. Wait there until it crashes and freezes. Once the system froze take a photo of what is shown in konsole. After that reset the system and do the same thing again but with a slightly different journal command: journalctl -kef Also take a photo of that, once frozen. Attach both photos to the bug report please. -- You are receiving this mail because: You are watching all bug changes.
[neon] [Bug 398752] Bionic User-Edition Live Installer crash
https://bugs.kde.org/show_bug.cgi?id=398752 --- Comment #2 from dth2 --- Sorry there is no output to provide. When the uninstaller crashes it freezes the system and it is not possible to obtain a copy of the logs that have been created so far. The actual crash message is generic and just asks that a bug report be made. The crash happens before the bootloader (grub2-efi) is installed. There is nothing shown in the efi folder from the failed install - so post hardware set-up and pre bootloader install. As an overall install the percentage complete shows 70%. -- You are receiving this mail because: You are watching all bug changes.
[neon] [Bug 398752] Bionic User-Edition Live Installer crash
https://bugs.kde.org/show_bug.cgi?id=398752 --- Comment #1 from Harald Sitter --- What's the crash output? Also attach the log files from /var/log/installer after the crash. -- You are receiving this mail because: You are watching all bug changes.
