[okular] [Bug 415986] Printing to HP1120C with gutenprint driver from Okular not working.

2020-10-09 Thread Bug Janitor Service
https://bugs.kde.org/show_bug.cgi?id=415986

Bug Janitor Service  changed:

   What|Removed |Added

 Status|NEEDSINFO   |RESOLVED
 Resolution|WAITINGFORINFO  |WORKSFORME

--- Comment #21 from Bug Janitor Service  ---
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!

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[okular] [Bug 415986] Printing to HP1120C with gutenprint driver from Okular not working.

2020-09-24 Thread Bug Janitor Service
https://bugs.kde.org/show_bug.cgi?id=415986

--- Comment #20 from Bug Janitor Service  ---
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

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[okular] [Bug 415986] Printing to HP1120C with gutenprint driver from Okular not working.

2020-09-10 Thread Michael Weghorn
https://bugs.kde.org/show_bug.cgi?id=415986

Michael Weghorn  changed:

   What|Removed |Added

 Resolution|--- |WAITINGFORINFO
 Status|REPORTED|NEEDSINFO

--- Comment #19 from Michael Weghorn  ---
(In reply to bruce.samha...@samhaber.ca from comment #13)
> Created attachment 129749 [details]
> Today's /var/log/cups/error_log file
> 
> This is the "/var/log/cups/error_log" file from the 2 printouts today. [...]

Unfortunately, this seems to have been created using log level "warning". Can
you set CUPS's log level to "Debug" in /etc/cups/cupsd.conf, restart CUPS, try
again and attach an updated log?

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[okular] [Bug 415986] Printing to HP1120C with gutenprint driver from Okular not working.

2020-06-29 Thread Christoph Feck
https://bugs.kde.org/show_bug.cgi?id=415986

Christoph Feck  changed:

   What|Removed |Added

 Status|RESOLVED|REPORTED
 Resolution|WORKSFORME  |---

--- Comment #18 from Christoph Feck  ---
New information was added with recent comments; changing status for
investigation.

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[okular] [Bug 415986] Printing to HP1120C with gutenprint driver from Okular not working.

2020-06-28 Thread bruce . samhaber
https://bugs.kde.org/show_bug.cgi?id=415986

--- Comment #17 from bruce.samha...@samhaber.ca  ---
Comment on attachment 129750
  --> https://bugs.kde.org/attachment.cgi?id=129750
Testpage printed in Letter size

When printing set the following options:
PDF Option - Force Rasterization
Option - GreyScale

When printing set the following Properties:
Page Tab: Page Size > Letter >> Width= 11"  Height= 8.5"
Advanced Tab: Shrink Page if necessary to Fit Borders >> Crop (preserve
dimensions)

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[okular] [Bug 415986] Printing to HP1120C with gutenprint driver from Okular not working.

2020-06-28 Thread bruce . samhaber
https://bugs.kde.org/show_bug.cgi?id=415986

--- Comment #16 from bruce.samha...@samhaber.ca  ---
Comment on attachment 129751
  --> https://bugs.kde.org/attachment.cgi?id=129751
Testpage printed Tabloid size 11x17"

When printing set the following options:
PDF Option - Force Rasterization
Option - GreyScale

When printing set the following Properties:
Page Tab: Page Size > Tabloid >> Width= 17"  Height= 11"
Advanced Tab: Shrink Page if necessary to Fit Borders >> Crop (preserve
dimensions)

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[okular] [Bug 415986] Printing to HP1120C with gutenprint driver from Okular not working.

2020-06-28 Thread bruce . samhaber
https://bugs.kde.org/show_bug.cgi?id=415986

--- Comment #15 from bruce.samha...@samhaber.ca  ---
Created attachment 129751
  --> https://bugs.kde.org/attachment.cgi?id=129751=edit
Testpage printed Tabloid size 11x17"

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[okular] [Bug 415986] Printing to HP1120C with gutenprint driver from Okular not working.

2020-06-28 Thread bruce . samhaber
https://bugs.kde.org/show_bug.cgi?id=415986

--- Comment #14 from bruce.samha...@samhaber.ca  ---
Created attachment 129750
  --> https://bugs.kde.org/attachment.cgi?id=129750=edit
Testpage printed in Letter size

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[okular] [Bug 415986] Printing to HP1120C with gutenprint driver from Okular not working.

2020-06-28 Thread bruce . samhaber
https://bugs.kde.org/show_bug.cgi?id=415986

--- Comment #13 from bruce.samha...@samhaber.ca  ---
Created attachment 129749
  --> https://bugs.kde.org/attachment.cgi?id=129749=edit
Today's /var/log/cups/error_log file

This is the "/var/log/cups/error_log" file from the 2 printouts today. The last
 2 printouts are the Letter 8.5x11" and lastly the Tabloid 11x17". Both
printouts for the 2 sizes of PDFs are printing to an effective A4 size sheet of
paper. In the case of the 11x17" paper the printer prints to most of the PDF
information croping some at the end; printout size is 281mm x 195mm. In the
case of the Letter 8.5x11" paper the printer stops printing 1/2" from the end
of the paper, which is a printer limitation; printout height is 195mm and
effective length based on the scale is 288mm.

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[okular] [Bug 415986] Printing to HP1120C with gutenprint driver from Okular not working.

2020-06-28 Thread bruce . samhaber
https://bugs.kde.org/show_bug.cgi?id=415986

--- Comment #12 from bruce.samha...@samhaber.ca  ---
Created attachment 129748
  --> https://bugs.kde.org/attachment.cgi?id=129748=edit
The attachment requested  /etc/cups/ppd/hpdeskjet1120c.ppd

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[okular] [Bug 415986] Printing to HP1120C with gutenprint driver from Okular not working.

2020-06-17 Thread Bug Janitor Service
https://bugs.kde.org/show_bug.cgi?id=415986

Bug Janitor Service  changed:

   What|Removed |Added

 Resolution|WAITINGFORINFO  |WORKSFORME
 Status|NEEDSINFO   |RESOLVED

--- Comment #11 from Bug Janitor Service  ---
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!

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[okular] [Bug 415986] Printing to HP1120C with gutenprint driver from Okular not working.

2020-06-02 Thread Bug Janitor Service
https://bugs.kde.org/show_bug.cgi?id=415986

--- Comment #10 from Bug Janitor Service  ---
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

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[okular] [Bug 415986] Printing to HP1120C with gutenprint driver from Okular not working.

2020-05-19 Thread Michael Weghorn
https://bugs.kde.org/show_bug.cgi?id=415986

Michael Weghorn  changed:

   What|Removed |Added

 Resolution|--- |WAITINGFORINFO
 Status|REPORTED|NEEDSINFO

--- Comment #9 from Michael Weghorn  ---
Hi Bruce,

(In reply to bruce.samha...@samhaber.ca from comment #6)
> Yes this is the same problem as BUG 415985 but with the GUTENPrint driver
> (.PPD file)

if we should examine the issue with that driver/PPD as well, we'd need the same
information that was needed in bug 415985, in particular the PPD and the CUPS 
error_log. It might well be that this is also an issue with the CUPS filter
chain.

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[okular] [Bug 415986] Printing to HP1120C with gutenprint driver from Okular not working.

2020-05-13 Thread Christoph Feck
https://bugs.kde.org/show_bug.cgi?id=415986

Christoph Feck  changed:

   What|Removed |Added

 Resolution|WAITINGFORINFO  |---
 Status|NEEDSINFO   |REPORTED

--- Comment #8 from Christoph Feck  ---
New information was added with comment 6; changing status for inspection.

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[okular] [Bug 415986] Printing to HP1120C with gutenprint driver from Okular not working.

2020-05-06 Thread Bug Janitor Service
https://bugs.kde.org/show_bug.cgi?id=415986

--- Comment #7 from Bug Janitor Service  ---
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

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[okular] [Bug 415986] Printing to HP1120C with gutenprint driver from Okular not working.

2020-04-21 Thread bruce . samhaber
https://bugs.kde.org/show_bug.cgi?id=415986

--- Comment #6 from bruce.samha...@samhaber.ca  ---
(In reply to Michael Weghorn from comment #5)
> Do I understand correctly that this is basically the same bug report as
> 415985 (also reported by you), just for another driver/PPD?
> 
> If so, please answer the same questions as asked in bug 415985 comment 4?
> 
> 
> (In reply to bruce.samha...@samhaber.ca from comment #4)
> > Any advise on how to get a driver to use the full features of the printer
> > including the special feature - banner mode? 
> 
> That depends on the PPD/driver you're using, so I'd suggest to check whether
> you can find another one for that model.

Yes this is the same problem as BUG 415985 but with the GUTENPrint driver (.PPD
file)

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[okular] [Bug 415986] Printing to HP1120C with gutenprint driver from Okular not working.

2020-04-21 Thread Michael Weghorn
https://bugs.kde.org/show_bug.cgi?id=415986

Michael Weghorn  changed:

   What|Removed |Added

 Status|REPORTED|NEEDSINFO
 Resolution|--- |WAITINGFORINFO
 CC||m.wegh...@posteo.de

--- Comment #5 from Michael Weghorn  ---
Do I understand correctly that this is basically the same bug report as 415985
(also reported by you), just for another driver/PPD?

If so, please answer the same questions as asked in bug 415985 comment 4?


(In reply to bruce.samha...@samhaber.ca from comment #4)
> Any advise on how to get a driver to use the full features of the printer
> including the special feature - banner mode? 

That depends on the PPD/driver you're using, so I'd suggest to check whether
you can find another one for that model.

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[okular] [Bug 415986] Printing to HP1120C with gutenprint driver from Okular not working.

2020-01-09 Thread bruce . samhaber
https://bugs.kde.org/show_bug.cgi?id=415986

--- Comment #4 from bruce.samha...@samhaber.ca  ---
I was able to print the test page from YAST. 

The CUPS > Maintenance > Print Test Pageprints correctly. This is where the
printed data is generated in CUPS, sent to the printer for printing. 

The "Print Self Test Page" is a command sent to the printer to print the
pre-programmed printer's own self test page. This is similar to 'Power-on the
printer' then holding the printer's "Resume" button. This printing is working
from the printer buttons. 

The problem seems to be that the driver does not fully support the printer
features. 
Upon further inspection of the CUPS Print test page, the 'Media Limits: 0.25 x
0.46 to 8.25 x 10.96 is only letter size paper is no where near the 13x19in
paper size defined in the specification page or the banner mode special
feature. 

Any advise on how to get a driver to use the full features of the printer
including the special feature - banner mode? 

Thanks,
Bruce.

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[okular] [Bug 415986] Printing to HP1120C with gutenprint driver from Okular not working.

2020-01-09 Thread Albert Astals Cid
https://bugs.kde.org/show_bug.cgi?id=415986

Albert Astals Cid  changed:

   What|Removed |Added

 Status|NEEDSINFO   |REPORTED
 Resolution|WAITINGFORINFO  |---

--- Comment #3 from Albert Astals Cid  ---
If cups can't print self-test page, it seems to me your configuration is
broken.

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[okular] [Bug 415986] Printing to HP1120C with gutenprint driver from Okular not working.

2020-01-09 Thread bruce . samhaber
https://bugs.kde.org/show_bug.cgi?id=415986

bruce.samha...@samhaber.ca  changed:

   What|Removed |Added

Summary|Printing to HP1120C with|Printing to HP1120C with
   |gutenprint driver from  |gutenprint driver from
   |Kwrite not working. |Okular not working.

--- Comment #2 from bruce.samha...@samhaber.ca  ---
Sorry, the Summary should read "Printing to HP1120C with gutenprint driver from
Okular not working.

Printing a text file from Kwrite does work correctly. 

Some other functions that are not working are: - From CUPS Maintneance menu >>
"Clean Print Heads"  
Clean Print Heads hpdeskjet1120c Error
Unable to send command to printer driver:

Unsupported document-format "application/vnd.cups-command".

- From CUPS Maintneance menu >> "Print Self-Test Page"  
Print Self-Test Page hpdeskjet1120c Error
Unable to send command to printer driver:

Unsupported document-format "application/vnd.cups-command".

A different PDF viewer "Document Viewer - Xreader " does print to the driver on
a "letter" size paper. I need to print to a CUSTOM size sheet

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