Re: Discourse

2018-10-29 Thread Luca Beltrame
Il giorno Mon, 29 Oct 2018 22:27:37 + Jonathan Riddell ha scritto: > Seems like a perfectly sensible and modern way to deploy. You can log > into the running container fine and twiddle as needed. Only if you know what's inside. I would not trust a "docker pull" without knowing how the

Re: Discourse

2018-10-29 Thread Andrew Crouthamel
Thank you for that link, that was an interesting read. I am heartily in favor of migrating discussion to Discourse. The features page has a good breakdown of why one would use it over phpBB, so there is no need to reiterate that here. But I would like to offer my observations as a relatively

Re: Discourse

2018-10-29 Thread Rubén Gómez Antolí
Hi all, El 29/10/18 a las 23:27, Jonathan Riddell escribió: > On Mon, 29 Oct 2018 at 20:56, Luca Beltrame wrote: [...] >> Does Discourse have a mail interface to avoid breaking user workflows? >> How should a migration be handled? Don't forget we'll lose distributed >> archiving of the mailing

Re: Discourse

2018-10-29 Thread Sivan Greenberg
On Tue, 30 Oct 2018 at 0:28 Jonathan Riddell wrote: > On Mon, 29 Oct 2018 at 20:56, Luca Beltrame wrote: > > - As far as I remember, they *only* supported deployment with Docker. > > This is is IMO a terrible and black-magic approach > > Seems like a perfectly sensible and modern way to

Re: Discourse

2018-10-29 Thread Jonathan Riddell
More information on Fedora use experience, the graphs are impressive for those who think it's important to keep people in KDE https://theforeman.org/2018/07/discourse-6-months-on-impact-assesment.html Jonathan On Mon, 29 Oct 2018 at 18:32, Jonathan Riddell wrote: > > > Discourse is modern

Re: Discourse

2018-10-29 Thread Jonathan Riddell
On Mon, 29 Oct 2018 at 20:56, Luca Beltrame wrote: > - As far as I remember, they *only* supported deployment with Docker. > This is is IMO a terrible and black-magic approach Seems like a perfectly sensible and modern way to deploy. You can log into the running container fine and twiddle as

Re: Discourse

2018-10-29 Thread David Wright
Why not use bbpress / buddypress as the main websites are now powered by WordPress I believe? You can import too: https://codex.bbpress.org/getting-started/importing-data/import-forums/ On Mon, 29 Oct 2018, 20:56 Luca Beltrame, wrote: > Il giorno Mon, 29 Oct 2018 18:31:54 + > Jonathan

Re: Discourse

2018-10-29 Thread Jacky Alcine
This would be really cool. I do use the forums a lot but navigating them (if youre not familiar with phpbb) can be tricky. Discourse is a bit more intuitive. On Monday, October 29, 2018 11:31:54 AM PDT Jonathan Riddell wrote: > Discourse is modern forum and mailing list software. Examples at

Discourse

2018-10-29 Thread Jonathan Riddell
Discourse is modern forum and mailing list software. Examples at https://discussion.fedoraproject.org/ or https://discourse.ubuntu.com/ I went to a talk at the Embedded Linux Summit about how Fedora moved to use Discourse. Similar to the discussion of moving away from IRC we had last year

Re: help desk vs bug tracker

2018-10-29 Thread Andy Betts
  On October 29, 2018 at 12:23:16 PM, David Edmundson (da...@davidedmundson.co.uk(mailto:da...@davidedmundson.co.uk)) wrote: > >I'm also wondering whether other KDE projects have the > seem need as we have for Krita, > > With my Plasma hat on: > > Surprisingly, we don't get too many

Re: help desk vs bug tracker

2018-10-29 Thread David Edmundson
>I'm also wondering whether other KDE projects have the seem need as we have for Krita, With my Plasma hat on: Surprisingly, we don't get too many end user questions on bugzilla. I think it tends to get loaded onto the distros instead. We do get quite a few where the user thinks they have a bug

Re: help desk vs bug tracker

2018-10-29 Thread Jonathan Riddell
On Mon, Oct 29, 2018 at 03:31:35PM +0100, Boudewijn Rempt wrote: > As for a helpdesk system vs bugzilla: we get too many user support questions > in bugzilla, like https://bugs.kde.org/show_bug.cgi?id=399639 or https:// > bugs.kde.org/show_bug.cgi?id=399494. For Ubuntu there is a Questions

Re: help desk vs bug tracker

2018-10-29 Thread Andy Betts
  On October 29, 2018 at 8:31:56 AM, Boudewijn Rempt (b...@valdyas.org(mailto:b...@valdyas.org)) wrote: > Hi, > > Right now, we're getting lots of user support questions in bugzilla, and at > the Krita sprint we were discussing whether it wouldn't be better to have a > kind of in-between

help desk vs bug tracker

2018-10-29 Thread Boudewijn Rempt
Hi, Right now, we're getting lots of user support questions in bugzilla, and at the Krita sprint we were discussing whether it wouldn't be better to have a kind of in-between system. Either something that works like a proper helpdesk, or something like askbot, or both. But we just cannot