Public bug reported:
recently i switched to ubuntu 20.04 and found that ubuntu cannot detect
my bluetooth but i am sure adapter is there in my laptop because
bluetooth worked in windows.
The following is the information of my system
sarfaraz@HP-245-G5:~$ cat /proc/version_signature > version.log
sarfaraz@HP-245-G5:~$
sarfaraz@HP-245-G5:~$ sudo lspci -vnvn > lspci-vnvn.log
sarfaraz@HP-245-G5:~$
sarfaraz@HP-245-G5:~$ rfkill
ID TYPE DEVICE SOFT HARD
0 wlan phy0 unblocked unblocked
sarfaraz@HP-245-G5:~$ lsusb
Bus 002 Device 002: ID 0438:7900 Advanced Micro Devices, Inc. Root Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 04f2:b56c Chicony Electronics Co., Ltd
Bus 001 Device 002: ID 0438:7900 Advanced Micro Devices, Inc. Root Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
sarfaraz@HP-245-G5:~$ lscpu
Architecture: x86_64
CPU op-mode(s): 32-bit, 64-bit
Byte Order: Little Endian
Address sizes: 40 bits physical, 48 bits virtual
CPU(s): 4
On-line CPU(s) list: 0-3
Thread(s) per core: 1
Core(s) per socket: 4
Socket(s): 1
NUMA node(s): 1
Vendor ID: AuthenticAMD
CPU family: 22
Model: 48
Model name: AMD A6-7310 APU with AMD Radeon R4 Graphics
Stepping: 1
Frequency boost: enabled
CPU MHz: 1152.987
CPU max MHz: 2000.0000
CPU min MHz: 1000.0000
BogoMIPS: 3992.39
Virtualization: AMD-V
L1d cache: 128 KiB
L1i cache: 128 KiB
L2 cache: 2 MiB
NUMA node0 CPU(s): 0-3
Vulnerability Itlb multihit: Not affected
Vulnerability L1tf: Not affected
Vulnerability Mds: Not affected
Vulnerability Meltdown: Not affected
Vulnerability Spec store bypass: Mitigation; Speculative Store Bypass disabled
via prctl and seccomp
Vulnerability Spectre v1: Mitigation; usercopy/swapgs barriers and __us
er pointer sanitization
Vulnerability Spectre v2: Mitigation; Full AMD retpoline, STIBP disable
d, RSB filling
Vulnerability Tsx async abort: Not affected
Flags: fpu vme de pse tsc msr pae mce cx8 apic sep m
trr pge mca cmov pat pse36 clflush mmx fxsr s
se sse2 ht syscall nx mmxext fxsr_opt pdpe1gb
rdtscp lm constant_tsc rep_good acc_power no
pl nonstop_tsc cpuid extd_apicid aperfmperf p
ni pclmulqdq monitor ssse3 cx16 sse4_1 sse4_2
movbe popcnt aes xsave avx f16c lahf_lm cmp_
legacy svm extapic cr8_legacy abm sse4a misal
ignsse 3dnowprefetch osvw ibs skinit wdt topo
ext perfctr_nb bpext ptsc perfctr_llc cpb hw_
pstate ssbd vmmcall bmi1 xsaveopt arat npt lb
rv svm_lock nrip_save tsc_scale flushbyasid d
ecodeassists pausefilter pfthreshold overflow
_recov
sarfaraz@HP-245-G5:~$
arfaraz@HP-245-G5:~$ lspci
00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 16h (Models
30h-3fh) Processor Root Complex
00:01.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI]
Mullins [Radeon R4/R5 Graphics] (rev 40)
00:01.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Kabini HDMI/DP
Audio
00:02.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 16h (Models
30h-3fh) Host Bridge
00:02.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 16h Processor
Functions 5:1
00:02.3 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 16h Processor
Functions 5:1
00:08.0 Encryption controller: Advanced Micro Devices, Inc. [AMD]
Kabini/Mullins PSP-Platform Security Processor
00:10.0 USB controller: Advanced Micro Devices, Inc. [AMD] FCH USB XHCI
Controller (rev 11)
00:11.0 SATA controller: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller
[AHCI mode] (rev 39)
00:12.0 USB controller: Advanced Micro Devices, Inc. [AMD] FCH USB EHCI
Controller (rev 39)
00:13.0 USB controller: Advanced Micro Devices, Inc. [AMD] FCH USB EHCI
Controller (rev 39)
00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller (rev 42)
00:14.2 Audio device: Advanced Micro Devices, Inc. [AMD] FCH Azalia Controller
(rev 02)
00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge (rev 11)
00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 16h (Models
30h-3fh) Processor Function 0
00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 16h (Models
30h-3fh) Processor Function 1
00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 16h (Models
30h-3fh) Processor Function 2
00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 16h (Models
30h-3fh) Processor Function 3
00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 16h (Models
30h-3fh) Processor Function 4
00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 16h (Models
30h-3fh) Processor Function 5
01:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411
PCI Express Gigabit Ethernet Controller (rev 15)
05:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8188EE Wireless
Network Adapter (rev 01)
sarfaraz@HP-245-G5:~$
sarfaraz@HP-245-G5:~$ dmesg | grep -i blue
sarfaraz@HP-245-G5:~$
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-29-generic 5.4.0-29.33
ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
Uname: Linux 5.4.0-29-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: sarfaraz 1575 F.... pulseaudio
/dev/snd/pcmC1D0p: sarfaraz 1575 F...m pulseaudio
/dev/snd/controlC0: sarfaraz 1575 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue May 19 15:49:48 2020
InstallationDate: Installed on 2020-05-15 (3 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: HP HP 245 G5 Notebook PC
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic
root=UUID=996d6a27-8476-48a4-a200-f998848c95c2 ro quiet splash
RelatedPackageVersions:
linux-restricted-modules-5.4.0-29-generic N/A
linux-backports-modules-5.4.0-29-generic N/A
linux-firmware 1.187
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/21/2016
dmi.bios.vendor: Insyde
dmi.bios.version: F.08
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 81E5
dmi.board.vendor: HP
dmi.board.version: KBC Version 73.14
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.08:bd04/21/2016:svnHP:pnHP245G5NotebookPC:pvrType1ProductConfigId:rvnHP:rn81E5:rvrKBCVersion73.14:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5336AN G=N L=SMB B=HP S=245
dmi.product.name: HP 245 G5 Notebook PC
dmi.product.sku: Y9Q66PC#ACJ
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
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https://bugs.launchpad.net/bugs/1879478
Title:
no bluetooth adapter found in hp 245 g5 notebook in ubuntu 20.04
Status in linux package in Ubuntu:
New
Bug description:
recently i switched to ubuntu 20.04 and found that ubuntu cannot
detect my bluetooth but i am sure adapter is there in my laptop
because bluetooth worked in windows.
The following is the information of my system
sarfaraz@HP-245-G5:~$ cat /proc/version_signature > version.log
sarfaraz@HP-245-G5:~$
sarfaraz@HP-245-G5:~$ sudo lspci -vnvn > lspci-vnvn.log
sarfaraz@HP-245-G5:~$
sarfaraz@HP-245-G5:~$ rfkill
ID TYPE DEVICE SOFT HARD
0 wlan phy0 unblocked unblocked
sarfaraz@HP-245-G5:~$ lsusb
Bus 002 Device 002: ID 0438:7900 Advanced Micro Devices, Inc. Root Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 04f2:b56c Chicony Electronics Co., Ltd
Bus 001 Device 002: ID 0438:7900 Advanced Micro Devices, Inc. Root Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
sarfaraz@HP-245-G5:~$ lscpu
Architecture: x86_64
CPU op-mode(s): 32-bit, 64-bit
Byte Order: Little Endian
Address sizes: 40 bits physical, 48 bits virtual
CPU(s): 4
On-line CPU(s) list: 0-3
Thread(s) per core: 1
Core(s) per socket: 4
Socket(s): 1
NUMA node(s): 1
Vendor ID: AuthenticAMD
CPU family: 22
Model: 48
Model name: AMD A6-7310 APU with AMD Radeon R4 Graphics
Stepping: 1
Frequency boost: enabled
CPU MHz: 1152.987
CPU max MHz: 2000.0000
CPU min MHz: 1000.0000
BogoMIPS: 3992.39
Virtualization: AMD-V
L1d cache: 128 KiB
L1i cache: 128 KiB
L2 cache: 2 MiB
NUMA node0 CPU(s): 0-3
Vulnerability Itlb multihit: Not affected
Vulnerability L1tf: Not affected
Vulnerability Mds: Not affected
Vulnerability Meltdown: Not affected
Vulnerability Spec store bypass: Mitigation; Speculative Store Bypass disabled
via prctl and seccomp
Vulnerability Spectre v1: Mitigation; usercopy/swapgs barriers and __us
er pointer sanitization
Vulnerability Spectre v2: Mitigation; Full AMD retpoline, STIBP disable
d, RSB filling
Vulnerability Tsx async abort: Not affected
Flags: fpu vme de pse tsc msr pae mce cx8 apic sep m
trr pge mca cmov pat pse36 clflush mmx fxsr s
se sse2 ht syscall nx mmxext fxsr_opt pdpe1gb
rdtscp lm constant_tsc rep_good acc_power no
pl nonstop_tsc cpuid extd_apicid aperfmperf p
ni pclmulqdq monitor ssse3 cx16 sse4_1 sse4_2
movbe popcnt aes xsave avx f16c lahf_lm cmp_
legacy svm extapic cr8_legacy abm sse4a misal
ignsse 3dnowprefetch osvw ibs skinit wdt topo
ext perfctr_nb bpext ptsc perfctr_llc cpb hw_
pstate ssbd vmmcall bmi1 xsaveopt arat npt lb
rv svm_lock nrip_save tsc_scale flushbyasid d
ecodeassists pausefilter pfthreshold overflow
_recov
sarfaraz@HP-245-G5:~$
arfaraz@HP-245-G5:~$ lspci
00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 16h (Models
30h-3fh) Processor Root Complex
00:01.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI]
Mullins [Radeon R4/R5 Graphics] (rev 40)
00:01.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Kabini HDMI/DP
Audio
00:02.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 16h (Models
30h-3fh) Host Bridge
00:02.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 16h Processor
Functions 5:1
00:02.3 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 16h Processor
Functions 5:1
00:08.0 Encryption controller: Advanced Micro Devices, Inc. [AMD]
Kabini/Mullins PSP-Platform Security Processor
00:10.0 USB controller: Advanced Micro Devices, Inc. [AMD] FCH USB XHCI
Controller (rev 11)
00:11.0 SATA controller: Advanced Micro Devices, Inc. [AMD] FCH SATA
Controller [AHCI mode] (rev 39)
00:12.0 USB controller: Advanced Micro Devices, Inc. [AMD] FCH USB EHCI
Controller (rev 39)
00:13.0 USB controller: Advanced Micro Devices, Inc. [AMD] FCH USB EHCI
Controller (rev 39)
00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller (rev
42)
00:14.2 Audio device: Advanced Micro Devices, Inc. [AMD] FCH Azalia
Controller (rev 02)
00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge (rev 11)
00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 16h (Models
30h-3fh) Processor Function 0
00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 16h (Models
30h-3fh) Processor Function 1
00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 16h (Models
30h-3fh) Processor Function 2
00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 16h (Models
30h-3fh) Processor Function 3
00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 16h (Models
30h-3fh) Processor Function 4
00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 16h (Models
30h-3fh) Processor Function 5
01:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd.
RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)
05:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8188EE
Wireless Network Adapter (rev 01)
sarfaraz@HP-245-G5:~$
sarfaraz@HP-245-G5:~$ dmesg | grep -i blue
sarfaraz@HP-245-G5:~$
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-29-generic 5.4.0-29.33
ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
Uname: Linux 5.4.0-29-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: sarfaraz 1575 F.... pulseaudio
/dev/snd/pcmC1D0p: sarfaraz 1575 F...m pulseaudio
/dev/snd/controlC0: sarfaraz 1575 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue May 19 15:49:48 2020
InstallationDate: Installed on 2020-05-15 (3 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: HP HP 245 G5 Notebook PC
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic
root=UUID=996d6a27-8476-48a4-a200-f998848c95c2 ro quiet splash
RelatedPackageVersions:
linux-restricted-modules-5.4.0-29-generic N/A
linux-backports-modules-5.4.0-29-generic N/A
linux-firmware 1.187
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/21/2016
dmi.bios.vendor: Insyde
dmi.bios.version: F.08
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 81E5
dmi.board.vendor: HP
dmi.board.version: KBC Version 73.14
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.08:bd04/21/2016:svnHP:pnHP245G5NotebookPC:pvrType1ProductConfigId:rvnHP:rn81E5:rvrKBCVersion73.14:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5336AN G=N L=SMB B=HP S=245
dmi.product.name: HP 245 G5 Notebook PC
dmi.product.sku: Y9Q66PC#ACJ
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
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