Hello! Please what error message do you get, when trying to mount the disks?
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2050885 Title: hd will not mount Status in linux package in Ubuntu: New Bug description: I now have two hd that will not work on linux but work on window 11 . ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: linux-image-6.5.0-14-generic 6.5.0-14.14 ProcVersionSignature: Ubuntu 6.5.0-14.14-generic 6.5.3 Uname: Linux 6.5.0-14-generic x86_64 ApportVersion: 2.27.0-0ubuntu5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: tlr 2004 F.... wireplumber /dev/snd/seq: tlr 1987 F.... pipewire CRDA: N/A CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Tue Jan 23 06:03:16 2024 HotplugNewDevices: HotplugNewMounts: InstallationDate: Installed on 2023-11-13 (71 days ago) InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223) MachineType: {report['dmi.sys.vendor']} {report['dmi.product.name']} ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash XDG_RUNTIME_DIR=<set> ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.5.0-14-generic root=UUID=88481562-dc81-4d92-bc63-a1c80eeb6605 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-6.5.0-14-generic N/A linux-backports-modules-6.5.0-14-generic N/A linux-firmware 20230919.git3672ccab-0ubuntu2.5 SourcePackage: linux Symptom: storage UdisksMonitorLog: Monitoring the udisks daemon. Press Ctrl+C to exit. 06:03:39.779: The udisks-daemon is running (name-owner :1.8). UpgradeStatus: Upgraded to mantic on 2024-01-22 (1 days ago) dmi.bios.date: 07/03/2023 dmi.bios.release: 5.19 dmi.bios.vendor: American Megatrends International, LLC. dmi.bios.version: JB20B001 dmi.board.asset.tag: Default string dmi.board.name: JB20B dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.ec.firmware.release: 1.2 dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrJB20B001:bd07/03/2023:br5.19:efr1.2:svnDefaultstring:pnJB20B:pvrDefaultstring:rvnDefaultstring:rnJB20B:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU1: dmi.product.family: MiniPC dmi.product.name: JB20B dmi.product.sku: SKU1 dmi.product.version: Default string dmi.sys.vendor: Default string To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2050885/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
