I have this problem in 18.10, in 18.04 shutdown/restart worked fine
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https://bugs.launchpad.net/bugs/1594023
Title:
Poweroff or reboot hangs. Laptop won't shutdown. 16.04
1) I've been using the drivers from NVIDIA with the normal (not
mainline) kernel 4.13.0-32 for the past week and haven't had this
touchpad issue.
2) When I resume from suspend the touchpad either works or it doesn't.
It always stops working after I suspend/resume a few times. How much
times can
I installed Ubuntu on this laptop a couple of weeks ago, so I can't say.
But before Ubuntu I was using Fedora 27 for around 2 months and I didn't
experience this problem there.
I'm attaching dmesg output after another touchpad incident, from 4.15.1
this time. I hope it helps. It looks like this
I've installed the 4.15.1 kernel, what should I do next? I'm having the
same pm_trace issue as before.
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https://bugs.launchpad.net/bugs/1746372
Title:
[Asus K501UQ]
** Attachment added: "dmesg when touchpad is not working after wakeup"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1746372/+attachment/5048491/+files/touchpad-dmesg.txt
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Could this be the cause?
[ 4381.182926] irq 109: nobody cared (try booting with the "irqpoll" option)
[ 4381.182932] CPU: 2 PID: 0 Comm: swapper/2 Tainted: G OE
4.13.0-32-generic #35-Ubuntu
[ 4381.182933] Hardware name: ASUSTeK COMPUTER INC. K501UQ/K501UQ, BIOS
K501UQ.300 09/13/2016
Unfortunately I can't perform steps 4-10 in the suspend debugging guide
because the display is not working after waking up when doing pm_trace
(it's turned off), and I can't SSH into the system from another computer
because the network seems to be down as well (No route to host). When
the laptop
1. The issue occurs when resuming from suspend.
2. Suspend by closing the lid.
3. Resume by lifting the lid.
4-10. Can't provide this information because I can't get to the console after
waking up.
11. See suspend_stats.txt.
12. Can't SSH into the laptop after resume - ssh says "No route to
I was wrong, this didn't fix the bug. After a few more suspends and wakes the
touchpad is dead again.
I think it may depend on how many times the system is suspended or for how long
it was suspended.
** Changed in: linux (Ubuntu)
Status: Triaged => Incomplete
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You received this bug
This patch worked for me with v4.15 kernel:
https://paste.ubuntu.com/26496011/
I basically found the old patch and added an entry for K501UQ there. The
author changed his code from using DMI_PRODUCT_NAME to DMI_CHASSIS_TYPE
since then but that doesn't work for my laptop apparently.
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You
I installed the latest kernel (4.15) from http://kernel.ubuntu.com
/~kernel-ppa/mainline/v4.15/ but it didn't help. Touchpad worked for a
few seconds after wakeup but then it stopped working. Also same issue
with reboot again, don't know why you deleted it.
** Tags added:
Public bug reported:
I have an issue similar to this bug:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1490130
but for another ASUS laptop model - K501UQ. When Ubuntu wakes up after
suspend touchpad doesn't work. Moreover, using "sudo reboot" doesn't
work too (not sure if it's the same
Same problem with ASUS K501UQ on 17.10. I don't see this model in the
list of "matches" in the patch, so I guess I should add it manually and
see if that works.
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