Got a new laptop from Amazon, wiped the nasty windows that came with it and put linux on there and started experiencing this issue almost right away. Finally found my way here after weeks of banging my head against the wall, googling log messages and trying every crappy troubleshooting recommendation in the world. Since this bug is originally from 2017 I had very little hope that the solution would work, but I luckily scrolled all the way down and saw people posting as still having problems with this. Tried the workaround listed above of updating /etc/default/grub to increase max latency and finally solved. (GRUB_CMDLINE_LINUX_DEFAULT="quiet splash nvme_core.default_ps_max_latency_us=5500").
Acer Laptop w/2TB Seagate SSD - ST2000LM007-1R8174 (EB01) and Ubuntu 20.04 Kinda blows my mind that this 4 year old bug is still around but just glad my machine isn't locking up every few minutes -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1678184 Title: APST quirk needed for Samsung 512GB NVMe drive Status in linux package in Ubuntu: Fix Released Status in linux source package in Yakkety: Fix Released Status in linux source package in Zesty: Fix Released Bug description: APST support just landed in the latest Zesty kernel (4.10.0-14.16) as part of https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1664602. That patch has a quirk for certain 256GB Samsung drives found in Dell laptops that do not behave well when APST is enabled. I am experiencing the same symptoms with the same model laptop except with a 512GB Samsung. Prior to manually disabling APST the drive would die and system would go down in flames with I/O errors within 20 to 40 minutes of boot. $ sudo nvme list Node SN Model Namespace Usage Format FW Rev ---------------- -------------------- ---------------------------------------- --------- -------------------------- ---------------- -------- /dev/nvme0n1 ************** PM951 NVMe SAMSUNG 512GB 1 500.20 GB / 512.11 GB 512 B + 0 B BXV76D0Q ProblemType: Bug DistroRelease: Ubuntu 17.04 Package: linux-image-4.10.0-14-generic 4.10.0-14.16 ProcVersionSignature: Ubuntu 4.10.0-14.16-generic 4.10.3 Uname: Linux 4.10.0-14-generic x86_64 ApportVersion: 2.20.4-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: ajclayton 3305 F.... pulseaudio CurrentDesktop: Unity:Unity7 Date: Fri Mar 31 09:42:38 2017 InstallationDate: Installed on 2012-09-08 (1665 days ago) InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) MachineType: Dell Inc. XPS 15 9550 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-14-generic root=UUID=779e5929-5ffb-49b1-9786-1adcde824b7d ro rootflags=subvol=@ noprompt nouveau.modeset=0 log_buf_len=20M RelatedPackageVersions: linux-restricted-modules-4.10.0-14-generic N/A linux-backports-modules-4.10.0-14-generic N/A linux-firmware 1.164 SourcePackage: linux UpgradeStatus: Upgraded to zesty on 2017-03-07 (23 days ago) dmi.bios.date: 04/07/2016 dmi.bios.vendor: Dell Inc. dmi.bios.version: 01.02.00 dmi.board.name: 0N7TVV dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr01.02.00:bd04/07/2016:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 15 9550 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1678184/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
