This bug is missing log files that will aid in diagnosing the problem. >From a terminal window please run:
apport-collect 1317959 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1317959 Title: [System Product Name, VIA VT1708S, Green Line Out, Rear] No sound at all Status in “linux” package in Ubuntu: Incomplete Bug description: Recently upgraded kernel, using Intel HD audio. No longer getting any sound. Devices are all unmuted in alsamixer. Tried reinstalling alsa and reloading / restarting. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.11.0-20.35-generic 3.11.10.6 Uname: Linux 3.11.0-20-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: spencer 15009 F.... pulseaudio Date: Fri May 9 11:53:02 2014 InstallationDate: Installed on 2013-08-15 (266 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MarkForUpload: True PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: spencer 15009 F.... pulseaudio Symptom_Jack: Green Line Out, Rear Symptom_Type: No sound at all Title: [System Product Name, VIA VT1708S, Green Line Out, Rear] No sound at all UpgradeStatus: Upgraded to saucy on 2013-10-18 (203 days ago) dmi.bios.date: 02/15/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 0307 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: P8H77-I dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0307:bd02/15/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8H77-I:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1317959/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp