Rick Spencer, thank you for reporting this and helping make Ubuntu better. As per http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4158&lc=en&cc=us&dlc=en&sw_lang=&product=6846607#N1394 an update to your BIOS is available (F.06). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Thank you for your understanding. ** Summary changed: - HP Pavillion x360 boots very unreliably + [HP Pavilion 11-n038ca x360 PC] HP Pavillion x360 boots very unreliably ** Summary changed: - [HP Pavilion 11-n038ca x360 PC] HP Pavillion x360 boots very unreliably + [HP Pavilion 11-n038ca x360 PC] Boots very unreliably ** Description changed: - and the touch screen doesn't work + Boots very unreliably. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-24-generic 3.13.0-24.47 ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC0: rick 1911 F.... pulseaudio + USER PID ACCESS COMMAND + /dev/snd/controlC0: rick 1911 F.... pulseaudio CurrentDesktop: Unity Date: Tue May 13 14:47:04 2014 HibernationDevice: RESUME=UUID=bd1e0db9-24a6-4fb7-a9c0-32c457348b08 InstallationDate: Installed on 2014-05-13 (0 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) Lsusb: - Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub - Bus 001 Device 003: ID 1a40:0101 Terminus Technology Inc. 4-Port HUB - Bus 001 Device 002: ID 05c8:036e Cheng Uei Precision Industry Co., Ltd (Foxlink) - Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub + Bus 001 Device 003: ID 1a40:0101 Terminus Technology Inc. 4-Port HUB + Bus 001 Device 002: ID 05c8:036e Cheng Uei Precision Industry Co., Ltd (Foxlink) + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Hewlett-Packard HP Pavilion 11 x360 PC ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=5fb0f2a1-a777-4483-81cf-b488d59fc309 ro quiet splash vt.handoff=7 RelatedPackageVersions: - linux-restricted-modules-3.13.0-24-generic N/A - linux-backports-modules-3.13.0-24-generic N/A - linux-firmware 1.127.2 + linux-restricted-modules-3.13.0-24-generic N/A + linux-backports-modules-3.13.0-24-generic N/A + linux-firmware 1.127.2 RfKill: - 0: phy0: Wireless LAN - Soft blocked: no - Hard blocked: no + 0: phy0: Wireless LAN + Soft blocked: no + Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/15/2014 dmi.bios.vendor: Insyde dmi.bios.version: F.04 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 2209 dmi.board.vendor: Hewlett-Packard dmi.board.version: 57.19 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.04:bd02/15/2014:svnHewlett-Packard:pnHPPavilion11x360PC:pvr0975100002405F00010420180:rvnHewlett-Packard:rn2209:rvr57.19:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.name: HP Pavilion 11 x360 PC dmi.product.version: 0975100002405F00010420180 dmi.sys.vendor: Hewlett-Packard ** Tags added: bios-outdated-f.06 ** No longer affects: xorg (Ubuntu) ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete ** Tags added: needs-boot-debug -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1319149 Title: [HP Pavilion 11-n038ca x360 PC] Boots very unreliably Status in “linux” package in Ubuntu: Incomplete Bug description: Boots very unreliably. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-24-generic 3.13.0-24.47 ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: rick 1911 F.... pulseaudio CurrentDesktop: Unity Date: Tue May 13 14:47:04 2014 HibernationDevice: RESUME=UUID=bd1e0db9-24a6-4fb7-a9c0-32c457348b08 InstallationDate: Installed on 2014-05-13 (0 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 1a40:0101 Terminus Technology Inc. 4-Port HUB Bus 001 Device 002: ID 05c8:036e Cheng Uei Precision Industry Co., Ltd (Foxlink) Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Hewlett-Packard HP Pavilion 11 x360 PC ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=5fb0f2a1-a777-4483-81cf-b488d59fc309 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-24-generic N/A linux-backports-modules-3.13.0-24-generic N/A linux-firmware 1.127.2 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/15/2014 dmi.bios.vendor: Insyde dmi.bios.version: F.04 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 2209 dmi.board.vendor: Hewlett-Packard dmi.board.version: 57.19 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.04:bd02/15/2014:svnHewlett-Packard:pnHPPavilion11x360PC:pvr0975100002405F00010420180:rvnHewlett-Packard:rn2209:rvr57.19:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.name: HP Pavilion 11 x360 PC dmi.product.version: 0975100002405F00010420180 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1319149/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
