[Kernel-packages] [Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

Can confirm that this is affecting the Intel NUC8i5BEH on Ubuntu 20.04 with a Seagate Expansion Desktop 4TB USB 3 Enclosure attached. To fix this, the NUC has an internal USB Dock controller which had to have the quirk added in addition to the Seagate Drive. /etc/modprobe.d/blacklist_uas.conf

[Kernel-packages] [Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

** Also affects: linux (Arch Linux) Importance: Undecided Status: New ** No longer affects: linux (Arch Linux) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1584557 Title:

[Kernel-packages] [Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

Also Bus 002 Device 006: ID 059f:105f LaCie, Ltd 2Big Quadra USB3 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1584557 Title: Seagate external drive causes SCSI bus resets when UAS

[Kernel-packages] [Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

The same problem occurs on Ubuntu 20.04. Adding the quirk solved the problem for me as well. Bus 006 Device 004: ID 152d:0562 JMicron Technology Corp. / JMicron USA Technology Corp. External -- You received this bug notification because you are a member of Kernel Packages, which is subscribed

[Kernel-packages] [Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

Same problem on my Intel NUC8i7BEH system running Ubuntu 19.10. Adding the quirk solved the problem for me as well. Bus 002 Device 002: ID 152d:0578 JMicron Technology Corp. / JMicron USA Technology Corp. JMS567 SATA 6Gb/s bridge -- You received this bug notification because you are a member of

[Kernel-packages] [Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

Same deal here on: Distributor ID: Ubuntu Description:Ubuntu 19.04 Release:19.04 Codename: disco Linux amdubuntu 5.0.0-29-generic #31-Ubuntu SMP Thu Sep 12 13:05:32 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux I'd just like to clarify that Comment #31 has the appropriate syntax for

[Kernel-packages] [Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

Hapening to me with ubuntu 19-04 updted, mi usb starts giving me this errors... 189.076932] usb 6-1.3.1: cmd cmplt err -71 [ 189.077258] usb 6-1.3.2: cmd cmplt err -71 [ 189.077541] usb 6-1.4.1: cmd cmplt err -71 [ 189.077904] usb 6-1.4.2: cmd cmplt err -71 [ 189.077908] usb 6-1.3.4: cmd

[Kernel-packages] [Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

Filofel, Do you still face the issue on latest mainline kernel? https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.3-rc5/ -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1584557 Title:

[Kernel-packages] [Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

** Tags added: cscc -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1584557 Title: Seagate external drive causes SCSI bus resets when UAS enabled Status in linux package in Ubuntu:

[Kernel-packages] [Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

Kai-Heng Feng, I wouldn't mind if I knew how to do it... :) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1584557 Title: Seagate external drive causes SCSI bus resets when UAS

[Kernel-packages] [Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

Filofel, Would you mind to send a kernel patch to make the change persistent? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1584557 Title: Seagate external drive causes SCSI bus

[Kernel-packages] [Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

FWIW, I changed my notebook and reinstalled 18.04.2 64-bit on the new machine. I then plugged my 4 external disks (see comment #6) to the new machine. And much to my dismay, when plugged into USB 3.x ports, the disks didn't mount... It did on USB 2.0 ports, though. Looking at sysdev reminded me

[Kernel-packages] [Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

John, please try usb-storage quirks as described here: https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/Documentation/admin-guide/kernel-parameters.txt#n4812 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in

[Kernel-packages] [Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

This affects me on kernel >= 4.15 (I think. Otherwise please excuse. I'm new) lsusb -v -d 0bc2:ab28 idVendor 0x0bc2 Seagate RSS LLC idProduct 0xab28 lsusb -t Port 2: Dev 4, If 0, Class=Mass Storage, Driver=uas, 5000M uname -r 4.15.0-45-generic (Linux mint 19.1) dmesg

[Kernel-packages] [Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

According to [1], the :u quirk mentioned in this bug is equivalent to US_FL_IGNORE_UAS, which completely disables uas. The US_FL_NO_ATA_1X quirk can be specified in modprobe.conf as :t. I'm not sure what that quirk does. [1] https://en.opensuse.org/SDB:USB_3.0_Hard_Drive_troubleshooting

[Kernel-packages] [Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

@Kai-Heng Feng: Thanks for your fast reply! Does this mean, that UAS just will be disabled (slow disk) or is it like a fix? I will give it a try as soon as possible. Is there a kernel version for 16.04.3 LTS besides the mainline kernel? -- You received this bug notification because you are a

[Kernel-packages] [Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

This commit might help: commit 7fee72d5e8f1e7b8d8212e28291b1a0243ecf2f1 Author: Hans de Goede Date: Tue Nov 14 19:27:22 2017 +0100 uas: Always apply US_FL_NO_ATA_1X quirk to Seagate devices Please try kernel version >= v4.15. -- You received this bug notification

[Kernel-packages] [Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

I'm also seeing this issue with a Maxtor Seagate 1 TB external USB 3 hard drive on HP Pavilion Desktop PC 570-p0xx System is Kubuntu 16.04.3 LTS with Kernel 4.13.0-32-generic The workaround/quirk from the original post makes the errors go away, but the device is really slow. lsusb output Bus

[Kernel-packages] [Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

Also obc2:2322 Backup Plus Hub 6TB uname -sr Linux 4.14.15-1 If I set modprob.d/local_quirks.conf then it doesn't error but it's SUPER SLOW: options usb-storage quirks=0bc2:ab38:u lsusb -d 0bc2:2322 -v Bus 002 Device 003: ID 0bc2:ab38 Seagate RSS LLC Backup Plus Hub Device Descriptor:

[Kernel-packages] [Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

Also 0bc2:331a (Seagte 4TB) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1584557 Title: Seagate external drive causes SCSI bus resets when UAS enabled Status in linux package in

[Kernel-packages] [Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

Jeiks, please try kernel here, http://people.canonical.com/~khfeng/lp1584557-2/ -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1584557 Title: Seagate external drive causes SCSI bus

[Kernel-packages] [Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

Hello everybody, there is some solution to fix this problem? Because I have the same Seagate device (0bc2:2322) and the same errors. When I tried the "modprobe.d" option, I got the device so slow to write data and to umount. Then, I removed it and installed the Linux version

[Kernel-packages] [Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

wdeurholt, Do you mean "options usb-storage quirks=07ab:fca1:u" can solve the issue? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1584557 Title: Seagate external drive causes SCSI

[Kernel-packages] [Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

I have this with 07ab:fca1 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1584557 Title: Seagate external drive causes SCSI bus resets when UAS enabled Status in linux package in

[Kernel-packages] [Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

FWIW I add the quirk into Linux kernel directly, for both 0x0bc2:0x2322 and 0x0bc2:0xab28. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1584557 Title: Seagate external drive causes

[Kernel-packages] [Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

Hi, Can you guys try the kernel [1], *without* the modprobe quirk? [1] http://people.canonical.com/~khfeng/lp1584557/ -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1584557 Title:

[Kernel-packages] [Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

I'm having the same issue on Kubuntu 17.04, even after upgrading to latest mainline kernel 4.11.0. The workaround works. Comment #11 helped in explaining how to do it - thanks. My device id is 0x0bc2:0xab28. -- You received this bug notification because you are a member of Kernel Packages,

[Kernel-packages] [Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

and then: [ 2081.759381] sd 0:0:0:0: tag#0 uas_eh_abort_handler 0 uas-tag 1 inflight: IN [ 2081.759388] sd 0:0:0:0: tag#0 CDB: Report supported operation codes a3 0c 01 12 00 00 00 00 02 00 00 00 [ 2081.759576] scsi host0: uas_eh_bus_reset_handler start [ 2081.879432] usb 2-1: reset SuperSpeed

[Kernel-packages] [Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

same problem on ubuntu 16.10 on a lenovo yoga x1 with a rugged lacie drive uname -a Linux placebo 4.8.0-41-generic #44-Ubuntu SMP Fri Mar 3 15:27:17 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux [ 2049.287915] usb 2-1: new SuperSpeed USB device number 8 using xhci_hcd [ 2049.308640] usb 2-1: New USB

[Kernel-packages] [Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

I've been seeing issues like this with a bevy of external drives hooked up through USB, on every single GNU/Linux distribution that is running kernel 4.3 or later. Sadly, this even affects recent releases of distros that exist solely to *repair* disks, like SystemRescueCD. Extremely frustrating,

[Kernel-packages] [Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

An *addition* to the workaround suggested by the original poster, for my use case I disabled the autosuspend feature (that causes the reset according to the logs). This seems to work fine around the problem: # echo -1 >/sys/module/usbcore/parameters/autosuspend With this option, I don't longer

[Kernel-packages] [Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

I spoke too soon.While on my Ubuntu 16.10 laptop there hasn't been any usb reses, the problems still persist on the 16.04 NUC when booted through a 16.10 live session: Dec 3 11:08:49 ubuntu kernel: [ 686.880835] xhci_hcd :00:14.0: ERROR Unknown event condition 10, HC probably busted Dec

[Kernel-packages] [Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

I just plugged in the drive into my laptop running Ubuntu 16.10 and there are no reset with the drive and no workaround needed. $ lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description:Ubuntu 16.10 Release:16.10 Codename: yakkety $ uname -a Linux bologna

[Kernel-packages] [Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

The workaround from above kind of works as making a USB3 drive usable, but it's certainly not a solution, becase the reset still happen and the IO interrupted. I listen to music with rhythmbox On Ubuntu 16.4.1. My FLAC collection in on an external USB3 disk. Every 9 minutes, there is a usb reset

[Kernel-packages] [Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

I am seeing the same issue with Kernel 4.8.0-26-generic #28-Ubuntu SMP Tue Oct 18 14:39:52 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux Workaround as reported in the orinal description also clears it for me -- You received this bug notification because you are a member of Kernel Packages, which is

[Kernel-packages] [Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

Same problem here using 16.04 / kernel 4.4.0-42-generic (i686) and external drive LaCie d2 Quadra, USB ID 059f:105e I get random hangs under heavy traffic, during rsync from one external USB drive to another. rsync just hangs during a transfer. Sometimes it recovers after a number of seconds,

[Kernel-packages] [Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

On 4.4.0-31-generic, I'm still seeing this issue. This is new hardware and 4.4.0-22-generic was the first kernel I tried to use with this device. ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed ** Tags added: kernel-fixed-upstream -- You received this bug notification

[Kernel-packages] [Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

Using upstream kernel 4.7.0-040700-generic, I did not observe SCSI bus resets, but did observe a single instance of I/O related "hung task" messages in dmesg, which are attached, during heavy read/write load. I could not reproduce the message on subsequent attempts. ** Attachment added:

[Kernel-packages] [Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem? Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.7

[Kernel-packages] [Bug 1584557] Re: Seagate external drive causes SCSI bus resets when UAS enabled

** Package changed: ubuntu-release-upgrader (Ubuntu) => linux (Ubuntu) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1584557 Title: Seagate external drive causes SCSI bus resets when