[Kernel-packages] [Bug 1619939] Re: multi monitors - black flashes or black screen when the mouse cursor leaves a monitor

2016-09-20 Thread Christopher M. Penalver
Janek Greskowiak, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1619939/comments/24 regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the

[Kernel-packages] [Bug 1619939] Re: multi monitors - black flashes or black screen when the mouse cursor leaves a monitor

2016-09-19 Thread Janek Greskowiak
Dear Christopher, I have now installed the upstream kernel 4.4.038 generic via the update center. This fixed the problem for me. Thank you for your help. Janek -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu.

[Kernel-packages] [Bug 1619939] Re: multi monitors - black flashes or black screen when the mouse cursor leaves a monitor

2016-09-04 Thread Janek Greskowiak
Dear Christopher, thank you for your help. I can try this out. However, it presumably will take me a several weeks, since I have to clone the primary install first, as I am not going to risk that my only work computer becomes unusable. To do so, I have to read and learn how to do the cloning

[Kernel-packages] [Bug 1619939] Re: multi monitors - black flashes or black screen when the mouse cursor leaves a monitor

2016-09-03 Thread Christopher M. Penalver
Janek Greskowiak, in order to allow additional upstream developers to examine the issue, at your earliest convenience, could you please test the latest upstream kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following: 1) The one to test

[Kernel-packages] [Bug 1619939] Re: multi monitors - black flashes or black screen when the mouse cursor leaves a monitor

2016-09-03 Thread Janek Greskowiak
Dear Christopher, I have searched now through all files in /var/log, including apport.*. However, there is no information about the previous kernel/hardware enablement stack. Sorry, that I am no help here. A problem possible related to this bug is that when the laptop is awaking from suspend

[Kernel-packages] [Bug 1619939] Re: multi monitors - black flashes or black screen when the mouse cursor leaves a monitor

2016-09-03 Thread Christopher M. Penalver
Janek Greskowiak, one may review /var/log/apport.* for information as to what was upgraded, and when. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1619939 Title: multi monitors -

[Kernel-packages] [Bug 1619939] Re: multi monitors - black flashes or black screen when the mouse cursor leaves a monitor

2016-09-03 Thread Janek Greskowiak
Dear Christopher, I am only a very simple end user of Linux/Unix. I have not the slightest idea, how I can get this information ? Would I find this in one of the files in /var/log ? Thank you, Janek -- You received this bug notification because you are a member of Kernel Packages, which is

[Kernel-packages] [Bug 1619939] Re: multi monitors - black flashes or black screen when the mouse cursor leaves a monitor

2016-09-03 Thread Christopher M. Penalver
Janek Greskowiak, could you please advise what kernel/hardware enablement stack you were using specifically prior to the update? ** Tags added: bios-outdated-a16 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu.

[Kernel-packages] [Bug 1619939] Re: multi monitors - black flashes or black screen when the mouse cursor leaves a monitor

2016-09-03 Thread Janek Greskowiak
apport information ** Tags added: apport-collected ** Description changed: I experience the following bug after updating Ubuntu 14.04. on a Dell Latitude Laptop for Hardware Enablement Stack some days ago: Dual Monitor Screen: When the mouse cursor leaves one of the screens, there is

[Kernel-packages] [Bug 1619939] Re: multi monitors - black flashes or black screen when the mouse cursor leaves a monitor

2016-09-03 Thread Christopher M. Penalver
Janek Greskowiak, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal: apport-collect 1619939 ** Package changed: linux-lts-xenial (Ubuntu) =>