** Tags added: ubuntu-certified
** Tags added: cscc
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Title:
Lenovo X1 Carbon Gen5 fails to resume
Status in linux package in
My laptop (X1, 5th generation, model 20K4001XUS) sometimes would freeze
when suspending (but not regularly or reproduceably).
Enabling wake-on-lan in the BIOS fixed this issue.
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You can try by updating or installing a newer window to solve this
issue. Anyone is Lenovo user of Lenovo mobile, laptop. Desktop or other
Lenovo products having an issue with their Lenovo product follow Lenovo
Support visit https://www.lenovosupportphonenumber.com/ for solving and
fix all kind of
** Changed in: linux (Ubuntu)
Status: Fix Committed => Fix Released
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Title:
Lenovo X1 Carbon Gen5 fails to resume
Status in
I'm on an X1 Carbon 6th Gen. Suspend has been working flawlessly when on
mains power. On battery power however, it fails from time to time.
The work-around of enabling Wake-on-LAN worked for me. I noticed that it
was set to "External power only" (sorry, can't remember the exact
wording in the
Hi!
I use a Lenovo X1 Carbon 5th Gen. I also have the described suspend
behavior. I was able to "solve" the problem by installing a Mainline
Kernel (v4.17 RC7 -> http://kernel.ubuntu.com/~kernel-
ppa/mainline/v4.17-rc7/). With that, suspend and resume works as
intended again.
My BIOS should also
I'm on the X1 Carbon 6th gen config Peter Bittner describes. I'm seeing
the same behavior.
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Title:
Lenovo X1 Carbon Gen5 fails to
I have an X1 Carbon 6th Generation (Core i7 8th Gen, 16 GB RAM, 512 GB
SSD) and it behaves like described in the first comments above.
Specifically, when I close the notebook it somewhat goes in standby (or
not really, I'm not sure), the red dot blinks but underneath the
notebook gets hot within
Hi NJ:
X1C6 doesn't support S3, so it should not be related to this bug.
Could you describe what issue you have met?
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Title:
Can anyone confirm please that Lenovo has actually fixed the problem? I
have an X1 Carbon 6th Generation, with the newest BIOS, and I fear it is
affected by the bug.
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Lenovo's Final solution:
//
It may be a common issue of Kabylake ThinkPads. So you may reproduce it by
using other platforms, for example T470s.
Our EC team plans to fix it by end of this month, but the new ECFW web release
will need more weeks to do QA.
//
For now we can close this issue by
I can confirm that enabling Wake on LAN lets suspend/resume work just
fine with TB3 enabled. Thanks for all the diligence guys, exceptional.
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I agree this is not a driver issue.
After I change many BIOS setting and restore BIOS to default.
Finally I reproduce the X1 Carbon 5th with PCIID 1577/1678/15d6.
Actually I don't know how exactly reproduce this issue, only 2 times
reproduced.
When the failure happened the PCIID 1577/1578/15d6
lspci result when failure.
I reproduced this issue when disabled Wake on LAN.
So I suggest user to enable Wake on LAN as a workaround.
** Attachment added: "x1carbon5th-1577-lspci.log"
This definitely sounds like a platform/configuration issue rather than a
driver bug.
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Title:
Lenovo X1 Carbon Gen5 fails to resume
Got feedback from Lenovo:
We received positive feedback from our firmware team about this issue,
can you ask the user to try it?
//
We've seen a similar issue. This issue happened when BIOS setup Wake on LAN is
disabled.
We will release new ECFW to solve this issue, but you may avoid this
I did change all the setting in security level when I uploaded in comment #28.
It didn't make any differences on tbt or suspend.
Anyway I upload dmesg again.
The only failure in log is:
[ 192.140684] PM: Finishing wakeup.
[ 192.141012] pci_bus :07: Allocating resources
[ 192.141063]
All of them are expected to work. Usually the default is "User
authorization".
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Title:
Lenovo X1 Carbon Gen5 fails to resume
Also, if there is a recommended security level for it with Linux, I'm
happy to use that.
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Title:
Lenovo X1 Carbon Gen5 fails to
Thanks for the information. I'll go through them.
Aaron, can you try to switch security level of your machine to the same:
Security Level - Display Port and USB
and see if the problem reproduces?
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Sleep / resume still doesn't work with TB3 enabled on
4.13.0-rc4-icmtest. I have nothing plugged into the laptop whatsoever,
including power. I boot it unplugged, let it finish booting, close the
lid. It suspends. When I open the lid, the power LED blinks a few times,
stays on, but the screen
** Attachment added: "acpidump after boot of 4.13.0-rc4-icmtest"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1708043/+attachment/4930868/+files/acpidump-2017-08-11.txt
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** Attachment added: "dmesg after boot of 4.13.0-rc4-icmtest"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1708043/+attachment/4930867/+files/dmesg-2017-08-11.txt
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Quoted from Lenovo:
Yoda-1.0 (X1 Carbon 5th) only have Alpine Ridge AR-DP B1 (Device ID =
0x15D3) model.
Lenovo Thunderbolt Dock also uses it.
0x1578 is previous Alpine Ridge chipset (2015), P70 (Payton) only has it.
Or other vendor dock may have it (Ex: HP Elite Thunderbolt 3 65W Dock etc.).
Thanks Aaron. So as expected the Thunderbolt controller is not there.
Only xHCI when USB-C device is connected.
Dean, is there something special you have connected to the machine?
Aaron, who has exactly the same machine and BIOS, can't reproduce the
issue you have reported.
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System suspend OK after plugin usb-c device on 4.13-rc3 kernel.
Please check the log.
** Attachment added: "x1carbon5th-tbt.tar.gz"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1708043/+attachment/4929263/+files/x1carbon5th-tbt.tar.gz
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** Tags added: patch
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Title:
Lenovo X1 Carbon Gen5 fails to resume
Status in linux package in Ubuntu:
Confirmed
Bug
Did you do any settings in BIOS related to Thunderbolt? Sometimes there
is an option called "Force power" which basically turns power on the
controller always. In normal cases that option should be disabled.
Also can you attach acpidump (along with the other things I requeted) of
the system to
~mika-westerberg, no, I don't have anything plugged into any of the
thunderbolt (USB-C) ports.
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Title:
Lenovo X1 Carbon Gen5 fails
Kernel with patch in comment #24:
http://people.canonical.com/~khfeng/linux-
image-4.13.0-rc4-icmtest_4.13.0-rc4-icmtest-1_amd64.deb
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Can you also try the attached patch? It should apply on top of
v4.13-rcX. I'm guessing ICM is not running on the Lenovo system so we
should start it but skip all the link reset things. Please post dmesg of
this test as well.
** Patch added: "Start ICM if it is not started"
Also can you attach full dmesg when you boot the system using v4.13-rcX
kernel?
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Title:
Lenovo X1 Carbon Gen5 fails to resume
Dean, just that I understand this correctly. Do you have anything
connected to the Thunderbolt port?
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Title:
Lenovo X1 Carbon Gen5
At least the null dereference issue is solved, I'll send a patch for
that.
Regarding to the probe issue, please test this kernel and attach dmesg:
http://people.canonical.com/~khfeng/linux-image-4.13.0-rc3-tbdbg_4.13.0-rc3-tbdbg-1_amd64.deb
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Hi
Here is laptop (Thinkpad X1 Carbon 5th) from sutton project.
BIOS Version: N1MET29W (1.14 )
Product Name: 20HQZ2YJUS
It doesn't have Alpine Ridge PCI device, please check the log.
For now this bug can not be reproduced on this laptop.
This is the latest BIOS from Lenovo.
I did search Lenovo
Suspect/resume doesn't work with it either.
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Title:
Lenovo X1 Carbon Gen5 fails to resume
Status in linux package in Ubuntu:
Booting that kernel I still get:
[ 34.464020] thunderbolt :08:00.0: could not start ICM firmware
[ 34.464024] thunderbolt :08:00.0: stopping RX ring 0
[ 34.464034] thunderbolt :08:00.0: disabling interrupt at register
0x38200 bit 12 (0x1001 -> 0x1)
[ 34.464045] thunderbolt
Okay, please try this one:
http://people.canonical.com/~khfeng/lp1708043-1/
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Title:
Lenovo X1 Carbon Gen5 fails to resume
Status
That means your machine also needs to run icm_firmware_init(). I'll
build a new kernel.
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Title:
Lenovo X1 Carbon Gen5 fails to
While 4.11 doesn't throw the same error that 4.13rc3 did, it still will
not sleep/resume if I have TB3 enabled in the BIOS.
Booting the kernel you provided I don't get the same dump. The only
thing I see is:
[ 62.429495] thunderbolt: probe of :08:00.0 failed with error -5
I'll comment
I can confirm the kernel at
http://people.canonical.com/~khfeng/lp1708043/ does not sleep/resume
successfully with TB3 enabled either.
Another symptom of both 4.11 and 4.13 with TB3 enabled: When I close the
lid, the red light blinks several times before appearing to enter
suspend. When I open
Try this kernel with TB3 enabled:
http://people.canonical.com/~khfeng/lp1708043/
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Title:
Lenovo X1 Carbon Gen5 fails to resume
The code path with the issue does not exist for 4.11. I think you can
safely enable TB3 under 4.11 kernel.
IIUC, icm_firmware_init() should not be called on non-Apple hardware.
I'll build a kernel and let you try.
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So the problem turned out to be thunderbolt 3. I noticed issues in the
kernel log (one example below). I disabled thunderbolt3 in the BIOS and
suspend/resume works fine even with the standard artful kernel
(currently 4.11).
Aug 2 09:40:56 valor kernel: [ 30.815914] thunderbolt :08:00.0:
Hmm, 4.11.0-10.15 is already the latest one on Artful, and it doesn't
have the issue per comment #6.
So which kernel has the suspend/resume issue? Is it the mainline linux
(Linux 4.13.0-041300rc3-generic) you installed?
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I tried the mainline kernel and got similar behavior. The only thing
different with the 3.13 kernel is that when I closed the lid, the red
dot never went dim and started blinking. It stayed red. After waiting a
bit and opening the lid, it failed to resume, the screen did not turn
on, and the
apport information
** Tags added: apport-collected
** Description changed:
Last week it worked fine, this week however if I open the lid for it to
resume the power light flashes for a bit, then comes on solid, the but
screen stays blank and the machine is unresponsive. I have to power it
The kernel on the image that I installed was
linux-image-4.11.0-10-generic 4.11.0-10.15
and it worked fine.
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Title:
Lenovo X1
** Changed in: linux (Ubuntu)
Assignee: (unassigned) => Kai-Heng Feng (kaihengfeng)
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Title:
Lenovo X1 Carbon Gen5 fails to
BTW, when it "worked fine", did it boot with Linux 4.10 instead of 4.11?
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Title:
Lenovo X1 Carbon Gen5 fails to resume
Status in
** Changed in: linux (Ubuntu)
Assignee: Kai-Heng Feng (kaihengfeng) => (unassigned)
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Title:
Lenovo X1 Carbon Gen5 fails to
Adding the results of "nvme get-feature -f 0x0c -H /dev/nvme0".
** Attachment added: "nvme_info.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1708043/+attachment/4925556/+files/nvme_info.txt
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As an update, I tried setting nvme_core.default_ps_max_latency_us=0 to
disable APST and that didn't help. I don't think it's related to that.
** Changed in: linux (Ubuntu)
Assignee: (unassigned) => Kai-Heng Feng (kaihengfeng)
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