Public bug reported:
I have a Surface Pro 4. I have problems with sleep and hibernation on my
computer, because once it's turned on, the system won't wake up and you
have to force the power off.
I have tried several kernels:
*The normal version
*linux-image-4.9.0-rc8-mssp4+_4.9.0-rc8-mssp4+-10.00. Custom_amd64
(special for Surface)
*The last 4.14 kernel
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-16-generic 4.13.0-16.19
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: predatux 1532 F.... pulseaudio
CurrentDesktop: KDE
Date: Wed Nov 15 13:13:19 2017
HibernationDevice: RESUME=UUID=147af4ba-a4ce-41fe-a176-b36a1f6a590b
Lsusb:
Bus 002 Device 002: ID 045e:090c Microsoft Corp.
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 045e:07e8 Microsoft Corp.
Bus 001 Device 003: ID 1286:204c Marvell Semiconductor, Inc.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Microsoft Corporation Surface Pro 4
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-16-generic
root=UUID=125200b0-7377-4985-a217-15503781a525 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.13.0-16-generic N/A
linux-backports-modules-4.13.0-16-generic N/A
linux-firmware 1.169
SourcePackage: linux
UpgradeStatus: Upgraded to artful on 2017-10-22 (24 days ago)
dmi.bios.date: 02/24/2017
dmi.bios.vendor: Microsoft Corporation
dmi.bios.version: 106.1624.768
dmi.board.name: Surface Pro 4
dmi.board.vendor: Microsoft Corporation
dmi.chassis.type: 9
dmi.chassis.vendor: Microsoft Corporation
dmi.modalias:
dmi:bvnMicrosoftCorporation:bvr106.1624.768:bd02/24/2017:svnMicrosoftCorporation:pnSurfacePro4:pvrD0B08F1C03P38:rvnMicrosoftCorporation:rnSurfacePro4:rvr:cvnMicrosoftCorporation:ct9:cvr:
dmi.product.family: Surface
dmi.product.name: Surface Pro 4
dmi.product.version: D:0B:08F:1C:03P:38
dmi.sys.vendor: Microsoft Corporation
** Affects: linux (Ubuntu)
Importance: Undecided
Status: Confirmed
** Tags: amd64 apport-bug artful
** Summary changed:
- System hangs when suspended or hibernated
+ Surface Pro 4. System hangs when suspended or hibernated
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1732424
Title:
Surface Pro 4. System hangs when suspended or hibernated
Status in linux package in Ubuntu:
Confirmed
Bug description:
I have a Surface Pro 4. I have problems with sleep and hibernation on
my computer, because once it's turned on, the system won't wake up and
you have to force the power off.
I have tried several kernels:
*The normal version
*linux-image-4.9.0-rc8-mssp4+_4.9.0-rc8-mssp4+-10.00. Custom_amd64
(special for Surface)
*The last 4.14 kernel
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-16-generic 4.13.0-16.19
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: predatux 1532 F.... pulseaudio
CurrentDesktop: KDE
Date: Wed Nov 15 13:13:19 2017
HibernationDevice: RESUME=UUID=147af4ba-a4ce-41fe-a176-b36a1f6a590b
Lsusb:
Bus 002 Device 002: ID 045e:090c Microsoft Corp.
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 045e:07e8 Microsoft Corp.
Bus 001 Device 003: ID 1286:204c Marvell Semiconductor, Inc.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Microsoft Corporation Surface Pro 4
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-16-generic
root=UUID=125200b0-7377-4985-a217-15503781a525 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.13.0-16-generic N/A
linux-backports-modules-4.13.0-16-generic N/A
linux-firmware 1.169
SourcePackage: linux
UpgradeStatus: Upgraded to artful on 2017-10-22 (24 days ago)
dmi.bios.date: 02/24/2017
dmi.bios.vendor: Microsoft Corporation
dmi.bios.version: 106.1624.768
dmi.board.name: Surface Pro 4
dmi.board.vendor: Microsoft Corporation
dmi.chassis.type: 9
dmi.chassis.vendor: Microsoft Corporation
dmi.modalias:
dmi:bvnMicrosoftCorporation:bvr106.1624.768:bd02/24/2017:svnMicrosoftCorporation:pnSurfacePro4:pvrD0B08F1C03P38:rvnMicrosoftCorporation:rnSurfacePro4:rvr:cvnMicrosoftCorporation:ct9:cvr:
dmi.product.family: Surface
dmi.product.name: Surface Pro 4
dmi.product.version: D:0B:08F:1C:03P:38
dmi.sys.vendor: Microsoft Corporation
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