This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1751518 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1751518 Title: video blanks after boot with dual monitors Status in linux package in Ubuntu: Incomplete Bug description: I installed fresh from Mint 18.3 ISO today on my latitude E6410. After the no network install I set up a second monitor. Then I applied a bunch of level 1 and 2 updates. There were four level 3 updates: systemd 229-4ubuntu21.1, linix-firmware 1.157.16; linux-libc-dev 4.4.0-116.140, and linuxkernel 4.13.0-36.40-16.04.1. I installed them separately and rebooted after each one. After the kernel update the system booted up and briefly showed the sqaure mint logo then both screens went dark. I ran ubuntu-bug linux it reports the ** Problem in linux- image-4.13.0-36-generic The problem cannot be reported: This is not an official Linux package. Please remove any third party package and try again. cat /proc/version_signature Ubuntu 4.13.0-36.40~16.04.1-generic 4.13.13 alan@alan-Latitude-E6410 ~ $ I am booting now with the 4.10 version kernel that came with the iso. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1751518/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp