apport information ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1767738/+attachment/5129823/+files/AlsaInfo.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-signed in Ubuntu. https://bugs.launchpad.net/bugs/1767738 Title: USB external harddrive hang Status in linux-signed package in Ubuntu: New Bug description: I have a powered external usb harddrive https://www.bestbuy.ca/en-ca/product/western-digital-wd-my-book-4tb-2-5-usb-3-0-external-hard-drive-wdbbgb0040hbk-nesn-wdbbgb0040hbk-nesn/10482142.aspx which i'm trying to mount. connecting it shows in dmesg that it's picking up on a usb device. after some time, it reports that a bunch of kernel tasks hung with some callstacks I first encountered this bug on a raspberry pi by running an upgrade (i can't remember the original version but it use to work) I then figured that i should check if the problem is also on my ubuntu machine running 16.04. it did i then upgraded to 17.10 and the problem was still there. i then tested on 18.04 and the problem is still there. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: linux-image-4.15.0-20-generic 4.15.0-20.21 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 Uname: Linux 4.15.0-20-generic x86_64 ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sat Apr 28 20:27:26 2018 InstallationDate: Installed on 2015-08-06 (996 days ago) InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) SourcePackage: linux-signed UpgradeStatus: Upgraded to bionic on 2018-04-28 (0 days ago) --- ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: fcoulombe 2930 F.... pulseaudio /dev/snd/controlC1: fcoulombe 2930 F.... pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 HibernationDevice: RESUME=UUID=65c5f96f-bc21-4d1f-8253-82cb3117fbb6 InstallationDate: Installed on 2015-08-06 (996 days ago) InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) MachineType: LENOVO 20378 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-20-generic root=UUID=c01a4e9a-489b-4b14-bd79-ce1cefb2f318 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 RelatedPackageVersions: linux-restricted-modules-4.15.0-20-generic N/A linux-backports-modules-4.15.0-20-generic N/A linux-firmware 1.173 Tags: bionic Uname: Linux 4.15.0-20-generic x86_64 UpgradeStatus: Upgraded to bionic on 2018-04-28 (0 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/11/2015 dmi.bios.vendor: LENOVO dmi.bios.version: 9ECN37WW(V2.01) dmi.board.asset.tag: 31900058WIN dmi.board.name: Lenovo Y50-70 dmi.board.vendor: LENOVO dmi.board.version: 31900058WIN dmi.chassis.asset.tag: 31900058WIN dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo Y50-70 dmi.modalias: dmi:bvnLENOVO:bvr9ECN37WW(V2.01):bd02/11/2015:svnLENOVO:pn20378:pvrLenovoY50-70:rvnLENOVO:rnLenovoY50-70:rvr31900058WIN:cvnLENOVO:ct10:cvrLenovoY50-70: dmi.product.family: IDEAPAD dmi.product.name: 20378 dmi.product.version: Lenovo Y50-70 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-signed/+bug/1767738/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
