apport information

** Attachment added: "RfKill.txt"
   https://bugs.launchpad.net/bugs/1769236/+attachment/5135730/+files/RfKill.txt

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https://bugs.launchpad.net/bugs/1769236

Title:
  CPU frequency stuck at minimum value

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I installed the Kubuntu variant of Ubuntu 18.04 on a new HP Spectre 13
  laptop.  Performance is poor.  The CPU (an i7-8550U) is running at
  400MHz, and never speeds up, even when running some of the Phoronix
  Test Suite benchmarks.

  I can use cpupower to switch to the "performance" cpufreq governor,
  but cannot change the frequency with either governor.

  Here is the output of some experiments I ran while Phoronix's c-ray test was 
running.
  ______________

  gjditchf@copperplate:/var/log$ cat /proc/cpuinfo | grep MHz
  cpu MHz         : 400.008
  cpu MHz         : 400.002
  cpu MHz         : 400.002
  cpu MHz         : 400.003
  cpu MHz         : 400.005
  cpu MHz         : 400.003
  cpu MHz         : 400.001
  cpu MHz         : 400.004

  gjditchf@copperplate:/var/log$ cpupower frequency-info
  analyzing CPU 0:
    driver: intel_pstate
    CPUs which run at the same hardware frequency: 0
    CPUs which need to have their frequency coordinated by software: 0
    maximum transition latency:  Cannot determine or is not supported.
    hardware limits: 400 MHz - 4.00 GHz
    available cpufreq governors: performance powersave
    current policy: frequency should be within 400 MHz and 1.60 GHz.
                    The governor "powersave" may decide which speed to use
                    within this range.
    current CPU frequency: Unable to call hardware
    current CPU frequency: 400 MHz (asserted by call to kernel)
    boost state support:
      Supported: yes
      Active: yes

  gjditchf@copperplate:/var/log$ sudo cpupower frequency-set -f 1.60GHz
  Setting cpu: 0
  Error setting new values. Common errors:
  - Do you have proper administration rights? (super-user?)
  - Is the governor you requested available and modprobed?
  - Trying to set an invalid policy?
  - Trying to set a specific frequency, but userspace governor is not available,
     for example because of hardware which cannot be set to a specific frequency
     or because the userspace governor isn't loaded?

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: linux-image-4.15.0-20-generic 4.15.0-20.21
  ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
  Uname: Linux 4.15.0-20-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7
  Architecture: amd64
  CurrentDesktop: KDE
  Date: Fri May  4 12:57:25 2018
  InstallationDate: Installed on 2018-04-28 (6 days ago)
  InstallationMedia: Kubuntu 18.04 LTS "Bionic Beaver" - Release amd64 
(20180426)
  SourcePackage: linux-signed
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ApportVersion: 2.20.9-0ubuntu7
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  gjditchf   1190 F.... pulseaudio
  CurrentDesktop: KDE
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2018-04-28 (10 days ago)
  InstallationMedia: Kubuntu 18.04 LTS "Bionic Beaver" - Release amd64 
(20180426)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 8087:0a2b Intel Corp. 
   Bus 001 Device 003: ID 0bda:564e Realtek Semiconductor Corp. 
   Bus 001 Device 002: ID 0bda:564f Realtek Semiconductor Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: HP HP Spectre Laptop 13-af0xx
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-20-generic 
root=UUID=ab54f00a-7dd6-4d75-a664-682f777c841c ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
  RelatedPackageVersions:
   linux-restricted-modules-4.15.0-20-generic N/A
   linux-backports-modules-4.15.0-20-generic  N/A
   linux-firmware                             1.173
  Tags:  bionic
  Uname: Linux 4.15.0-20-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin monotone plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 10/13/2017
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.06
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 83A2
  dmi.board.vendor: HP
  dmi.board.version: 55.24
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnInsyde:bvrF.06:bd10/13/2017:svnHP:pnHPSpectreLaptop13-af0xx:pvrType1ProductConfigId:rvnHP:rn83A2:rvr55.24:cvnHP:ct10:cvrChassisVersion:
  dmi.product.family: 103C_5335KV HP Spectre
  dmi.product.name: HP Spectre Laptop 13-af0xx
  dmi.product.version: Type1ProductConfigId
  dmi.sys.vendor: HP

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