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** Changed in: linux (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1796443
Title:
HP EliteBook 745 G5 (Ryzen 2500U) fails to boot unless `mce=off` is
set on command line
Status in linux package in Ubuntu:
Confirmed
Bug description:
My new Elitebook, with the latest bios 1.03.01, refuses to boot any
kernel later than 4.10 unless mce=off is appended to the kernel
command line. As in, there are no kernel messages at all after grub
(yes, quiet and splash were removed from the command line). Perhaps
it crashes before the efifb kicks in?
System operates fine if mce=off is added to the kernel command line
(and iommu=soft, but that's a separate issue, and fails with kernel
output in that case).
I opened upstream bug here :
https://bugzilla.kernel.org/show_bug.cgi?id=201291
I bisected the problem down to this commit (and the few before it,
which also added extra MCE output, but didn't actually crash):
18807ddb7f88d4ac3797302bafb18143d573e66f is the first bad commit
commit 18807ddb7f88d4ac3797302bafb18143d573e66f
Author: Yazen Ghannam <yazen.ghan...@amd.com>
Date: Tue Nov 15 15:13:53 2016 -0600
x86/mce/AMD: Reset Threshold Limit after logging error
The error count field in MCA_MISC does not get reset by hardware when the
threshold has been reached. Software is expected to reset it. Currently,
the threshold limit only gets reset during init or when a user writes to
sysfs.
If the user is not monitoring threshold interrupts and resetting
the limit then the user will only see 1 interrupt when the limit is first
hit. So if, for example, the limit is set to 10 then only 1 interrupt will
be recorded after 10 errors even if 100 errors have occurred. The user may
then assume that only 10 errors have occurred.
There are threads online about this being related to the latest bios.
The upstream bug has acpidump attached.
ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: linux-image-4.18.0-8-generic 4.18.0-8.9
ProcVersionSignature: Ubuntu 4.18.0-8.9-generic 4.18.7
Uname: Linux 4.18.0-8-generic x86_64
ApportVersion: 2.20.10-0ubuntu11
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: john 2015 F.... pulseaudio
/dev/snd/pcmC1D0p: john 2015 F...m pulseaudio
/dev/snd/controlC0: john 2015 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Fri Oct 5 23:24:45 2018
InstallationDate: Installed on 2018-09-30 (5 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Beta amd64 (20180927)
Lsusb:
Bus 005 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: HP HP EliteBook 745 G5
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-8-generic
root=UUID=5cf73665-d2a3-4203-80fd-659faf1afea4 ro quiet splash iommu=soft
mce=off
RelatedPackageVersions:
linux-restricted-modules-4.18.0-8-generic N/A
linux-backports-modules-4.18.0-8-generic N/A
linux-firmware 1.175
RfKill:
1: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
StagingDrivers: r8822be
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/26/2018
dmi.bios.vendor: HP
dmi.bios.version: Q81 Ver. 01.03.01
dmi.board.name: 83D5
dmi.board.vendor: HP
dmi.board.version: KBC Version 08.47.00
dmi.chassis.asset.tag: 5CG838305Y
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.modalias:
dmi:bvnHP:bvrQ81Ver.01.03.01:bd07/26/2018:svnHP:pnHPEliteBook745G5:pvr:rvnHP:rn83D5:rvrKBCVersion08.47.00:cvnHP:ct10:cvr:
dmi.product.family: 103C_5336AN HP EliteBook
dmi.product.name: HP EliteBook 745 G5
dmi.product.sku: 2MG23AV
dmi.sys.vendor: HP
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