apport information

** Attachment added: "CRDA.txt"
   https://bugs.launchpad.net/bugs/1838886/+attachment/5280756/+files/CRDA.txt

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https://bugs.launchpad.net/bugs/1838886

Title:
  New ID in ums-realtek module breaks cardreader

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  When installing the latest HWE stack (Linux 5.0) to Ubuntu 18.04, the
  Realtek cardreader in my ZOTAC ZBOX-CI323NANO stops working correctly.

  Previously it accepted SD cards all the time. Now it looks like you
  have to insert the card on booting or shortly after booting to access
  it. If you wait longer, it no longer detects the card. The reason for
  this can be found in the kernel log (dmes). On boot it seems to detect
  a card in the reader, although there is none. After a while it says
  "Read capacity failed" and "scsi 2:0:0:0: rejecting I/O to dead
  device" and then resets the device. It tries this 3 times and then
  gives up completely. After that any real device plugged is no longer
  detected.

  The device is:  idVendor=0bda, idProduct=0153, bcdDevice=57.13

  Support for this was added in mainline kernel:
  
https://github.com/torvalds/linux/commit/1a6dd3fea131276a4fc44ae77b0f471b0b473577

  And this seems to be backported to 5.0 kernel in Ubuntu 18.04 HWE
  stack.

  Full log on boot (no card inserted):

  [    3.689559] usb 1-5.1: new high-speed USB device number 4 using xhci_hcd
  [    3.898312] usb 1-5.1: New USB device found, idVendor=0bda, 
idProduct=0153, bcdDevice=57.13
  [    3.898316] usb 1-5.1: New USB device strings: Mfr=1, Product=2, 
SerialNumber=3
  [    3.898319] usb 1-5.1: Product: USB2.0-CRW
  [    3.898322] usb 1-5.1: Manufacturer: Generic
  [    3.898324] usb 1-5.1: SerialNumber: 20120926571200000
  [    3.911571] usbcore: registered new interface driver usb-storage
  [    3.914796] usbcore: registered new interface driver uas
  [    3.917676] ums-realtek 1-5.1:1.0: USB Mass Storage device detected
  [    3.924478] scsi host2: usb-storage 1-5.1:1.0
  [    3.924649] usbcore: registered new interface driver ums-realtek
  [...]
  [   13.477360] ums-realtek 1-5.1:1.0: USB Mass Storage device detected
  [   13.509592] scsi host2: usb-storage 1-5.1:1.0
  [   14.544213] scsi 2:0:0:0: Direct-Access     Generic- SD/MMC/MS PRO    1.00 
PQ: 0 ANSI: 4
  [   14.545237] sd 2:0:0:0: Attached scsi generic sg1 type 0
  [   14.549430] sd 2:0:0:0: [sdb] Attached SCSI removable disk
  [  170.961728] scsi 2:0:0:0: rejecting I/O to dead device
  [  170.962069] scsi 2:0:0:0: [sdb] Read Capacity(10) failed: Result: 
hostbyte=DID_OK driverbyte=DRIVER_ERROR
  [  170.962073] scsi 2:0:0:0: [sdb] Sense not available.
  [  171.985846] usb 1-5.1: new high-speed USB device number 8 using xhci_hcd
  [  172.194299] usb 1-5.1: New USB device found, idVendor=0bda, 
idProduct=0153, bcdDevice=57.13
  [  172.194317] usb 1-5.1: New USB device strings: Mfr=1, Product=2, 
SerialNumber=3
  [  172.194327] usb 1-5.1: Product: USB2.0-CRW
  [  172.194338] usb 1-5.1: Manufacturer: Generic
  [  172.194346] usb 1-5.1: SerialNumber: 20120926571200000
  [  172.200625] ums-realtek 1-5.1:1.0: USB Mass Storage device detected
  [  172.212503] scsi host2: usb-storage 1-5.1:1.0
  [  173.233036] scsi 2:0:0:0: Direct-Access     Generic- SD/MMC/MS PRO    1.00 
PQ: 0 ANSI: 4
  [  173.233796] sd 2:0:0:0: Attached scsi generic sg1 type 0
  [  173.239620] sd 2:0:0:0: [sdb] Attached SCSI removable disk
  [  329.654468] usb 1-5.1: USB disconnect, device number 8
  [  329.665905] scsi 2:0:0:0: rejecting I/O to dead device
  [  329.665970] scsi 2:0:0:0: [sdb] Read Capacity(10) failed: Result: 
hostbyte=DID_OK driverbyte=DRIVER_ERROR
  [  329.665976] scsi 2:0:0:0: [sdb] Sense not available.
  [  330.701685] usb 1-5.1: new high-speed USB device number 9 using xhci_hcd
  [  330.910415] usb 1-5.1: New USB device found, idVendor=0bda, 
idProduct=0153, bcdDevice=57.13
  [  330.910433] usb 1-5.1: New USB device strings: Mfr=1, Product=2, 
SerialNumber=3
  [  330.910444] usb 1-5.1: Product: USB2.0-CRW
  [  330.910455] usb 1-5.1: Manufacturer: Generic
  [  330.910463] usb 1-5.1: SerialNumber: 20120926571200000
  [  330.917013] ums-realtek 1-5.1:1.0: USB Mass Storage device detected
  [  330.932295] scsi host2: usb-storage 1-5.1:1.0
  [  331.952829] scsi 2:0:0:0: Direct-Access     Generic- SD/MMC/MS PRO    1.00 
PQ: 0 ANSI: 4
  [  331.953686] sd 2:0:0:0: Attached scsi generic sg1 type 0
  [  331.960126] sd 2:0:0:0: [sdb] Attached SCSI removable disk
  [  488.343981] usb 1-5.1: USB disconnect, device number 9
  [  488.354292] scsi 2:0:0:0: rejecting I/O to dead device
  [  488.356453] scsi 2:0:0:0: [sdb] Read Capacity(10) failed: Result: 
hostbyte=DID_OK driverbyte=DRIVER_ERROR
  [  488.356458] scsi 2:0:0:0: [sdb] Sense not available.

  After time 488, any SD card inserted is no longer detected, because
  driver gave up.

  Please revert adding the device with idVendor=0bda, idProduct=0153 to
  ums-realtek and let it be handled by default driver and please also
  report this bug upstream.

  After this change it's unfortunately no longet possible to force the kernel 
to use the default driver, or is there a module option?
  --- 
  ProblemType: Bug
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 
k5.0.0-23-generic.
  AplayDevices: Error: [Errno 2] No such file or directory: 'aplay': 'aplay'
  ApportVersion: 2.20.9-0ubuntu7.7
  Architecture: amd64
  ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord': 
'arecord'
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/controlC0', '/dev/snd/hwC0D2', '/dev/snd/hwC0D0', 
'/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', 
'/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
  Card0.Amixer.info: Error: [Errno 2] No such file or directory: 'amixer': 
'amixer'
  Card0.Amixer.values: Error: [Errno 2] No such file or directory: 'amixer': 
'amixer'
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2017-09-12 (690 days ago)
  InstallationMedia: Ubuntu-Server 16.04.3 LTS "Xenial Xerus" - Release amd64 
(20170801)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 006: ID 0bda:2838 Realtek Semiconductor Corp. RTL2838 DVB-T
   Bus 001 Device 005: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 003: ID 1a40:0101 Terminus Technology Inc. Hub
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ZOTAC ZBOX-CI323NANO
  Package: linux (not installed)
  ProcEnviron:
   TERM=cygwin
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-23-generic 
root=UUID=e5aafb31-5d5d-4f35-bd44-b3965316331a ro net.ifnames=0
  ProcVersionSignature: Ubuntu 5.0.0-23.24~18.04.1-generic 5.0.15
  RelatedPackageVersions:
   linux-restricted-modules-5.0.0-23-generic N/A
   linux-backports-modules-5.0.0-23-generic  N/A
   linux-firmware                            1.173.9
  RfKill: Error: [Errno 2] No such file or directory: 'rfkill': 'rfkill'
  Tags:  bionic
  Uname: Linux 5.0.0-23-generic x86_64
  UpgradeStatus: Upgraded to bionic on 2018-08-15 (353 days ago)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 03/07/2017
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: B301P021
  dmi.board.asset.tag: N/A
  dmi.board.name: ZBOX-CI323NANO
  dmi.board.vendor: ZOTAC
  dmi.board.version: XX
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 2
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrB301P021:bd03/07/2017:svnZOTAC:pnZBOX-CI323NANO:pvrXX:rvnZOTAC:rnZBOX-CI323NANO:rvrXX:cvnDefaultstring:ct2:cvrDefaultstring:
  dmi.product.family: N/A
  dmi.product.name: ZBOX-CI323NANO
  dmi.product.sku: N/A
  dmi.product.version: XX
  dmi.sys.vendor: ZOTAC

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