I think that I am having the same or a similar issue. When I plug in a
headset, some sound comes out of the headset, but other sounds come out
of the internal speakers. I think that the reason for this mix instead
of the behavior that the bug reporter is observing is that at some point
I installed pavucontrol and set the sound of some things to go to the
headset, but as new sound sources come up they seem to go to the
internal speaker (e.g., I recently had a very curious issue where the
phone ringing sound from skype came through the headset, but the voice
once someone answered was coming through the internal speaker). I can
use pavucontrol to change this behavior, but it is annoying and
unpredictable. Sound sources should be universally controllable by gnome
volume settings.

Abraham Alvarez - I would suggest installing pavucontrol and seeing if
you can change the sound output source manually with that. If that
"fixes" your issue then you likely having the same problem as me.


** Tags added: pavucontrol

** Tags added: gnome-control-center pulseaudio sound

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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to alsa-lib in Ubuntu.
https://bugs.launchpad.net/bugs/1867330

Title:
  Ubuntu 20.04 Pulse Audio not detecting Headset in Asus Sephyrus
  Laptoop

Status in alsa-lib package in Ubuntu:
  New

Bug description:
  I own an Asus Zephyrus laptop ( ROG Zephyrus S GX701 Gaming Laptop,
  17.3" HDR 144Hz FHD IPS, GeForce RTX 2080, Intel Core i7-9750H
  Processor, 32GB DDR4, 1TB PCIe NVMe SSD Hyper Drive) and I installed
  Ubuntu 20.04. At one point in time my headset was working (connected
  to USB) but about 2 weeks ago it stopped working after an upgrade. It
  doesn't work not even connecting it to the headphone jack. I have gone
  into the Settings and even though my device appears to be detected the
  configuration doesn't seem to take place. The audio keep coming out
  the standard output (speakers). It simply does not respect the
  settings. Even when I click on the two buttons to (TEST LEFT and TEST
  RIGHT) with my headset selected as the output device the sound still
  comes out the speakers. Is this a known issue?

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