Public bug reported: Can not see the storage on Dell Latitude 5310 with Intel RAID On mode enabled in the BIOS.
The Dell Latitude 5310 is an Intel Comet Lake platform, which missing the ID[1] in the kernel. [1] https://lore.kernel.org/lkml/20191128081041.6948-1-jian- h...@endlessm.com/. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-21-generic 5.4.0-21.25 ProcVersionSignature: Ubuntu 5.4.0-21.25-generic 5.4.27 Uname: Linux 5.4.0-21-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu22 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: ubuntu 1536 F.... pulseaudio CasperVersion: 1.442 CurrentDesktop: ubuntu:GNOME Date: Thu Apr 9 09:55:02 2020 LiveMediaBuild: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200405) MachineType: Dell Inc. Latitude 5310 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=C.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/username.seed quiet splash --- toram RelatedPackageVersions: linux-restricted-modules-5.4.0-21-generic N/A linux-backports-modules-5.4.0-21-generic N/A linux-firmware 1.187 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/09/2020 dmi.bios.vendor: Dell Inc. dmi.bios.version: 0.4.12 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr0.4.12:bd01/09/2020:svnDellInc.:pnLatitude5310:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 5310 dmi.product.sku: 099F dmi.sys.vendor: Dell Inc. ** Affects: oem-priority Importance: Critical Status: New ** Affects: linux (Ubuntu) Importance: Undecided Status: Confirmed ** Tags: amd64 apport-bug focal ** Description changed: - Can not see the storage with Intel RAID On mode enabled + Can not see the storage on Dell Latitude 5310 with Intel RAID On mode enabled + It seems to lack of https://lore.kernel.org/lkml/20191128081041.6948-1-jian-h...@endlessm.com/. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-21-generic 5.4.0-21.25 ProcVersionSignature: Ubuntu 5.4.0-21.25-generic 5.4.27 Uname: Linux 5.4.0-21-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu22 Architecture: amd64 AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC0: ubuntu 1536 F.... pulseaudio + USER PID ACCESS COMMAND + /dev/snd/controlC0: ubuntu 1536 F.... pulseaudio CasperVersion: 1.442 CurrentDesktop: ubuntu:GNOME Date: Thu Apr 9 09:55:02 2020 LiveMediaBuild: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200405) MachineType: Dell Inc. Latitude 5310 ProcEnviron: - TERM=xterm-256color - PATH=(custom, no user) - XDG_RUNTIME_DIR=<set> - LANG=C.UTF-8 - SHELL=/bin/bash + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=C.UTF-8 + SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/username.seed quiet splash --- toram RelatedPackageVersions: - linux-restricted-modules-5.4.0-21-generic N/A - linux-backports-modules-5.4.0-21-generic N/A - linux-firmware 1.187 + linux-restricted-modules-5.4.0-21-generic N/A + linux-backports-modules-5.4.0-21-generic N/A + linux-firmware 1.187 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/09/2020 dmi.bios.vendor: Dell Inc. dmi.bios.version: 0.4.12 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr0.4.12:bd01/09/2020:svnDellInc.:pnLatitude5310:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 5310 dmi.product.sku: 099F dmi.sys.vendor: Dell Inc. ** Also affects: oem-priority Importance: Undecided Status: New -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1871812 Title: Can not see the storage with Intel RAID On mode enabled on Intel Comet Lake Status in OEM Priority Project: New Status in linux package in Ubuntu: Confirmed Bug description: Can not see the storage on Dell Latitude 5310 with Intel RAID On mode enabled in the BIOS. The Dell Latitude 5310 is an Intel Comet Lake platform, which missing the ID[1] in the kernel. [1] https://lore.kernel.org/lkml/20191128081041.6948-1-jian- h...@endlessm.com/. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-21-generic 5.4.0-21.25 ProcVersionSignature: Ubuntu 5.4.0-21.25-generic 5.4.27 Uname: Linux 5.4.0-21-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu22 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: ubuntu 1536 F.... pulseaudio CasperVersion: 1.442 CurrentDesktop: ubuntu:GNOME Date: Thu Apr 9 09:55:02 2020 LiveMediaBuild: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200405) MachineType: Dell Inc. Latitude 5310 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=C.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/username.seed quiet splash --- toram RelatedPackageVersions: linux-restricted-modules-5.4.0-21-generic N/A linux-backports-modules-5.4.0-21-generic N/A linux-firmware 1.187 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/09/2020 dmi.bios.vendor: Dell Inc. dmi.bios.version: 0.4.12 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr0.4.12:bd01/09/2020:svnDellInc.:pnLatitude5310:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 5310 dmi.product.sku: 099F dmi.sys.vendor: Dell Inc. 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