apport information

** Attachment added: "PulseList.txt"
   
https://bugs.launchpad.net/bugs/1882195/+attachment/5380706/+files/PulseList.txt

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https://bugs.launchpad.net/bugs/1882195

Title:
  Dell Alienware Aurora R9 ubuntu 18.04LTS installation issue

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Issue:- Getting blank screen after the initial install grub prompt.

  Tried acpi=off, nomodeset parameters added in grub still no luck

  Note:- Ubuntu 20.04 LTS worked without any issues.

  Env:-

  ====

  UEFI - Dual boot, secure boot disabled, SATA to AHCI

  Bios vers - 1.0.7

  $find /sys/devices -name "edid"

  /sys/devices/pci0000:00/0000:00:02.0/drm/card0/card0-HDMI-A-1/edid

  /sys/devices/pci0000:00/0000:00:02.0/drm/card0/card0-DP-1/edid

  $lspci | grep VGA

  01:00.0 VGA compatible controller: NVIDIA Corporation TU104 [GeForce
  RTX 2080 SUPER] (rev a1)

  02:00.0 VGA compatible controller: NVIDIA Corporation TU104 [GeForce
  RTX 2080 SUPER] (rev a1)

  ===

  nomodeset:- defined to instructs the kernel to not load video drivers
  and use BIOS modes instead until X is loaded.

  Surprisingly this desktop comes with single HDMI slot. And there is no
  any DP port. We need to rely on this one. Apart from the
  nomodeset/acpi=off, is there any grub parameter can I try here? Please
  suggest.

  Please note:- we need to rely on 18.04 LTS due to application
  compatibility.

  Please suggest

  Thanks
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27.2
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/controlC1', 
'/dev/snd/controlC2', '/dev/snd/hwC1D0', '/dev/snd/pcmC1D9p', 
'/dev/snd/pcmC1D8p', '/dev/snd/hwC2D0', '/dev/snd/pcmC2D9p', 
'/dev/snd/pcmC2D8p', '/dev/snd/pcmC1D7p', '/dev/snd/pcmC1D3p', 
'/dev/snd/pcmC2D7p', '/dev/snd/pcmC2D3p', '/dev/snd/by-path', 
'/dev/snd/controlC0', '/dev/snd/hwC0D2', '/dev/snd/hwC0D0', 
'/dev/snd/pcmC0D10p', '/dev/snd/pcmC0D9p', '/dev/snd/pcmC0D8p', 
'/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D2c', 
'/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
  CasperMD5CheckResult: skip
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-06-04 (1 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: Alienware Alienware Aurora R9
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: linux (not installed)
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-33-generic 
root=UUID=6f3dec95-0e04-4bcb-992c-ee9a185fbb34 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-33-generic N/A
   linux-backports-modules-5.4.0-33-generic  N/A
   linux-firmware                            1.187
  Tags:  focal
  Uname: Linux 5.4.0-33-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 12/23/2019
  dmi.bios.vendor: Alienware
  dmi.bios.version: 1.0.7
  dmi.board.name: 0T76PD
  dmi.board.vendor: Alienware
  dmi.board.version: A01
  dmi.chassis.type: 3
  dmi.chassis.vendor: Alienware
  dmi.chassis.version: Not Specified
  dmi.modalias: 
dmi:bvnAlienware:bvr1.0.7:bd12/23/2019:svnAlienware:pnAlienwareAuroraR9:pvr1.0.7:rvnAlienware:rn0T76PD:rvrA01:cvnAlienware:ct3:cvrNotSpecified:
  dmi.product.family: Alienware
  dmi.product.name: Alienware Aurora R9
  dmi.product.sku: 0961
  dmi.product.version: 1.0.7
  dmi.sys.vendor: Alienware

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