This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1894104 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Tags added: focal -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1894104 Title: Patriot PXD USB SSD cannot be mount with type-C connector Status in linux package in Ubuntu: Incomplete Bug description: It works fine a few weeks ago. But after recent kernel/driver updates. It stops working. It still works if I connect it to USB 3.1 5000M port. if I connect it to 10000M port, it stops working. I can still use `smartctl -a -d sntjmicron /dev/sdx` to obtain the smart data. But any block operation will fail with remote I/O error: mount, format, dd, etc The port is find, I connected other device to it, it is still working without issue. The USB controller and storage device are: ``` USB controller: Intel Corporation Cannon Lake PCH USB 3.1 xHCI Host Controller (rev 10) ID 13fe:2570 Kingston Technology Company Inc. Patriot Memory ``` kernel ``` 5.4.0-45-generic #49-Ubuntu SMP Wed Aug 26 13:38:52 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux ``` To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1894104/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp