apport information ** Attachment added: "Lsusb.txt" https://bugs.launchpad.net/bugs/1914881/+attachment/5460996/+files/Lsusb.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1914881 Title: No sound from internal speakers HP Spectre x360 Convertible 14-ea0xxx, Realtek ALC245, Status in linux package in Ubuntu: Confirmed Bug description: There is no sound output from the laptop internal speakers when running Ubuntu 20.10. This is a dual-boot system; - Booting Windows first and then rebooting to Ubuntu -> sound works fine - Booting Ubuntu first and then rebooting to Windows -> Windows identifies sound as not enables and runs its troubleshooter to enable it The card seems to be recognised OK (system sound settings report output device as Speaker - Tiger Lake-LP Smart Sound technology Audio Controller. VU meters etc all appear as if sound is playing, but no sound. Headphone socket works perfectly. Similar bug reports for different laptops in the HP x360 series suggest this is a pinning problem and that the extract below from the boot logs may support this. lsb_release -rd Description: Ubuntu 20.10 Release: 20.10 aplay -l **** List of PLAYBACK Hardware Devices **** card 0: sofhdadsp [sof-hda-dsp], device 0: HDA Analog (*) [] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: sofhdadsp [sof-hda-dsp], device 1: HDA Digital (*) [] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: sofhdadsp [sof-hda-dsp], device 3: HDMI1 (*) [] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: sofhdadsp [sof-hda-dsp], device 4: HDMI2 (*) [] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: sofhdadsp [sof-hda-dsp], device 5: HDMI3 (*) [] Subdevices: 1/1 Subdevice #0: subdevice #0 extract from journalctl -b kernel: snd_hda_codec_realtek ehdaudio0D0: autoconfig for ALC245: line_outs=1 (0x17/0x0/0x0/0x0/0x0) type:> kernel: snd_hda_codec_realtek ehdaudio0D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0) kernel: snd_hda_codec_realtek ehdaudio0D0: hp_outs=1 (0x21/0x0/0x0/0x0/0x0) kernel: snd_hda_codec_realtek ehdaudio0D0: mono: mono_out=0x0 kernel: snd_hda_codec_realtek ehdaudio0D0: inputs: kernel: snd_hda_codec_realtek ehdaudio0D0: Mic=0x19 ProblemType: Bug DistroRelease: Ubuntu 20.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.8.0-41.46-generic 5.8.18 Uname: Linux 5.8.0-41-generic x86_64 ApportVersion: 2.20.11-0ubuntu50.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: derek 1460 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sat Feb 6 20:48:52 2021 InstallationDate: Installed on 2021-02-04 (2 days ago) InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:sofhdadsp failed Symptom_Card: Tiger Lake-LP Smart Sound Technology Audio Controller - sof-hda-dsp Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: derek 1460 F.... pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [HP Spectre x360 Convertible 14-ea0xxx, Realtek ALC245, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/13/2021 dmi.bios.release: 15.9 dmi.bios.vendor: AMI dmi.bios.version: F.09 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 87F7 dmi.board.vendor: HP dmi.board.version: 40.43 dmi.chassis.type: 31 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.ec.firmware.release: 40.43 dmi.modalias: dmi:bvnAMI:bvrF.09:bd01/13/2021:br15.9:efr40.43:svnHP:pnHPSpectrex360Convertible14-ea0xxx:pvr:rvnHP:rn87F7:rvr40.43:cvnHP:ct31:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Spectre dmi.product.name: HP Spectre x360 Convertible 14-ea0xxx dmi.product.sku: 2G2C7EA#ABU dmi.sys.vendor: HP --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu50.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: derek 1481 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.10 InstallationDate: Installed on 2021-02-04 (2 days ago) InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022) MachineType: HP HP Spectre x360 Convertible 14-ea0xxx Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-41-generic root=UUID=0a15de41-a7a7-4152-a5dc-e7e69f45fccb ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.8.0-41.46-generic 5.8.18 RelatedPackageVersions: linux-restricted-modules-5.8.0-41-generic N/A linux-backports-modules-5.8.0-41-generic N/A linux-firmware 1.190.3 Tags: wayland-session groovy Uname: Linux 5.8.0-41-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm audio cdrom dip lpadmin lxd plugdev pulse pulse-access sambashare sudo video _MarkForUpload: True dmi.bios.date: 01/13/2021 dmi.bios.release: 15.9 dmi.bios.vendor: AMI dmi.bios.version: F.09 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 87F7 dmi.board.vendor: HP dmi.board.version: 40.43 dmi.chassis.type: 31 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.ec.firmware.release: 40.43 dmi.modalias: dmi:bvnAMI:bvrF.09:bd01/13/2021:br15.9:efr40.43:svnHP:pnHPSpectrex360Convertible14-ea0xxx:pvr:rvnHP:rn87F7:rvr40.43:cvnHP:ct31:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Spectre dmi.product.name: HP Spectre x360 Convertible 14-ea0xxx dmi.product.sku: 2G2C7EA#ABU dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1914881/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
