Public bug reported:
[Summary]
Touchpad and keyboard are not working after installing 5.11.0-35 from proposed.
I tried to use 5.11.0-34, keyboard and touchpad are working.
I found there are some error msg through dmesg, not sure are they related to
this issue?
[ 14.586201] psmouse serio1: Failed to deactivate mouse on isa0060/serio1: -5
[ 15.069933] psmouse serio1: Failed to enable mouse on isa0060/serio1
[ 19.558182] psmouse serio1: Failed to enable mouse on isa0060/serio1
[Step to reproduce]
1. install ubuntu-20.04.2
2. enable proposed.
3. sudo apt update; sudo apt dist-upgrade -y
4. reboot.
[Expected result]
touchpad and keyboard are working.
[Actual result]
Can't get any response from both.
[Failure rate]
5/5
[Additional information]
CID: 201807-26321
SKU: BKN4-DVT2-C1
kernel-version: 5.11.0-35-generic
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.11.0-35-generic 5.11.0-35.37~20.04.1
ProcVersionSignature: Ubuntu 5.11.0-35.37~20.04.1-generic 5.11.22
Uname: Linux 5.11.0-35-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.20
Architecture: amd64
CasperMD5CheckResult: skip
Date: Fri Sep 17 01:41:01 2021
InstallationDate: Installed on 2020-08-03 (409 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: linux-signed-hwe-5.11
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: linux-signed-hwe-5.11 (Ubuntu)
Importance: High
Status: New
** Tags: amd64 apport-bug cert-sru focal package-from-proposed uec-images
** Attachment added: "output of journalctl"
https://bugs.launchpad.net/bugs/1943913/+attachment/5525845/+files/journalctl-26321.log
** Tags removed: cert-su
** Tags added: cert-sru
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux-signed-hwe-5.11 in Ubuntu.
https://bugs.launchpad.net/bugs/1943913
Title:
touchpad and keyboard are not working in 5.11.0-35
Status in linux-signed-hwe-5.11 package in Ubuntu:
New
Bug description:
[Summary]
Touchpad and keyboard are not working after installing 5.11.0-35 from
proposed.
I tried to use 5.11.0-34, keyboard and touchpad are working.
I found there are some error msg through dmesg, not sure are they related to
this issue?
[ 14.586201] psmouse serio1: Failed to deactivate mouse on isa0060/serio1:
-5
[ 15.069933] psmouse serio1: Failed to enable mouse on isa0060/serio1
[ 19.558182] psmouse serio1: Failed to enable mouse on isa0060/serio1
[Step to reproduce]
1. install ubuntu-20.04.2
2. enable proposed.
3. sudo apt update; sudo apt dist-upgrade -y
4. reboot.
[Expected result]
touchpad and keyboard are working.
[Actual result]
Can't get any response from both.
[Failure rate]
5/5
[Additional information]
CID: 201807-26321
SKU: BKN4-DVT2-C1
kernel-version: 5.11.0-35-generic
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.11.0-35-generic 5.11.0-35.37~20.04.1
ProcVersionSignature: Ubuntu 5.11.0-35.37~20.04.1-generic 5.11.22
Uname: Linux 5.11.0-35-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.20
Architecture: amd64
CasperMD5CheckResult: skip
Date: Fri Sep 17 01:41:01 2021
InstallationDate: Installed on 2020-08-03 (409 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: linux-signed-hwe-5.11
UpgradeStatus: No upgrade log present (probably fresh install)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe-5.11/+bug/1943913/+subscriptions
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