apport information

** Attachment added: "UdevDb.txt"
   https://bugs.launchpad.net/bugs/1971514/+attachment/5586484/+files/UdevDb.txt

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https://bugs.launchpad.net/bugs/1971514

Title:
  No Bluetooth found: Plug in a dongle to use Bluetooth

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Seemingly out of nowhere, Bluetooth stopped working on my laptop -
  Lenovo Thinkpad E585.  Have Dual Boot setup, Bluetooth works in
  Windows 10 just fine.

  Following the format of bug #1859592:

  $ dmesg | grep -i bluetooth
  [    1.429958] usb 3-1: Product: Bluetooth Radio 
  [    3.503239] Bluetooth: Core ver 2.22
  [    3.503271] Bluetooth: HCI device and connection manager initialized
  [    3.503277] Bluetooth: HCI socket layer initialized
  [    3.503279] Bluetooth: L2CAP socket layer initialized
  [    3.503285] Bluetooth: SCO socket layer initialized
  [    7.794637] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  [    7.794639] Bluetooth: BNEP filters: protocol multicast
  [    7.794643] Bluetooth: BNEP socket layer initialized

  $ uname -a
  Linux BurritoBox 5.4.0-109-generic #123-Ubuntu SMP Fri Apr 8 09:10:54 UTC 
2022 x86_64 x86_64 x86_64 GNU/Linux

  AMD® Ryzen 3 2200u with radeon vega mobile gfx × 4 Ubuntu 20.04 LTS
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27.23
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  dtwright   2142 F.... pulseaudio
   /dev/snd/pcmC1D0p:   dtwright   2142 F...m pulseaudio
   /dev/snd/controlC0:  dtwright   2142 F.... pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2022-04-15 (19 days ago)
  InstallationMedia: Ubuntu 18.04.6 LTS "Bionic Beaver" - Release amd64 
(20210915)
  Lsusb:
   Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 003 Device 003: ID 5986:2113 Acer, Inc Integrated Camera
   Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: LENOVO 20KVCTO1WW
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 amdgpudrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-109-generic 
root=UUID=e7182339-824f-42a8-bf35-08bd382d649e ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-109.123-generic 5.4.178
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-109-generic N/A
   linux-backports-modules-5.4.0-109-generic  N/A
   linux-firmware                             1.187.30
  RfKill:
   0: phy0: Wireless LAN
        Soft blocked: no
        Hard blocked: no
  Tags:  focal
  Uname: Linux 5.4.0-109-generic x86_64
  UpgradeStatus: Upgraded to focal on 2022-05-04 (0 days ago)
  UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 11/19/2021
  dmi.bios.vendor: LENOVO
  dmi.bios.version: R0UET79W (1.59 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20KVCTO1WW
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0J40697 WIN
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: 
dmi:bvnLENOVO:bvrR0UET79W(1.59):bd11/19/2021:svnLENOVO:pn20KVCTO1WW:pvrThinkPadE585:rvnLENOVO:rn20KVCTO1WW:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:
  dmi.product.family: ThinkPad E585
  dmi.product.name: 20KVCTO1WW
  dmi.product.sku: LENOVO_MT_20KV_BU_Think_FM_ThinkPad E585
  dmi.product.version: ThinkPad E585
  dmi.sys.vendor: LENOVO

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