Public bug reported: I have an IOGear GUS404 USB hub/switch (https://www.iogear.com/product/GUS404/), which works only when plugged into a USB2.0 port. When plugged into a USB3.0 port, none of the attached peripherals work. The attached peripherals are:
1) Corsair Vengeance K70 RGB Keyboard (https://www.corsair.com/us/en/Categories/Products/Gaming- Keyboards/Vengeance%C2%AE-K70-RGB-%28Limited-Edition%29-Mechanical- Gaming-Keyboard-%E2%80%94-CHERRY%C2%AE-MX-Brown/p/CH-9000093-NA) 2) Logitech G9x Mouse (https://www.newegg.com/logitech-g9x/p/N82E16826104261) 3) Logitech C922 Webcam (https://www.bestbuy.com/site/logitech-c922-pro- stream-1080-webcam-for-hd-video-streaming-black/5579380.p?skuId=5579380) Ubuntu release: ~$ lsb_release -rd Description: Ubuntu 20.04.4 LTS Release: 20.04 ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.15.0-43-generic 5.15.0-43.46~20.04.1 ProcVersionSignature: Ubuntu 5.15.0-43.46~20.04.1-generic 5.15.39 Uname: Linux 5.15.0-43-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.24 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: MATE Date: Sun Aug 7 15:57:21 2022 InstallationDate: Installed on 2022-06-11 (57 days ago) InstallationMedia: Ubuntu-MATE 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: linux-signed-hwe-5.15 UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: linux-signed-hwe-5.15 (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-signed-hwe-5.15 in Ubuntu. https://bugs.launchpad.net/bugs/1983787 Title: USB hub only works in USB2 ports Status in linux-signed-hwe-5.15 package in Ubuntu: New Bug description: I have an IOGear GUS404 USB hub/switch (https://www.iogear.com/product/GUS404/), which works only when plugged into a USB2.0 port. When plugged into a USB3.0 port, none of the attached peripherals work. The attached peripherals are: 1) Corsair Vengeance K70 RGB Keyboard (https://www.corsair.com/us/en/Categories/Products/Gaming- Keyboards/Vengeance%C2%AE-K70-RGB-%28Limited-Edition%29-Mechanical- Gaming-Keyboard-%E2%80%94-CHERRY%C2%AE-MX-Brown/p/CH-9000093-NA) 2) Logitech G9x Mouse (https://www.newegg.com/logitech-g9x/p/N82E16826104261) 3) Logitech C922 Webcam (https://www.bestbuy.com/site/logitech-c922-pro-stream-1080-webcam- for-hd-video-streaming-black/5579380.p?skuId=5579380) Ubuntu release: ~$ lsb_release -rd Description: Ubuntu 20.04.4 LTS Release: 20.04 ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.15.0-43-generic 5.15.0-43.46~20.04.1 ProcVersionSignature: Ubuntu 5.15.0-43.46~20.04.1-generic 5.15.39 Uname: Linux 5.15.0-43-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.24 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: MATE Date: Sun Aug 7 15:57:21 2022 InstallationDate: Installed on 2022-06-11 (57 days ago) InstallationMedia: Ubuntu-MATE 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: linux-signed-hwe-5.15 UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe-5.15/+bug/1983787/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
