Public bug reported:
During the SRU testing, I found a dependency issue when running "ubuntu-drivers
install".
Although OEM image has preloaded nvidia driver already, but when user want to
install newer version of nvidia driver will hit this issue.
Using 202002-27718 as an example, after installing oem image, I ran
"ubuntu-drivers install" then I saw following message.
This not only happens on 202002-27718, I checked few oem machines, all
have this issue.
ubuntu-drivers autoinstall
WARNING:root:_pkg_get_support nvidia-driver-515-server: package has invalid
Support PBheader, cannot determine support level
WARNING:root:_pkg_get_support nvidia-driver-515: package has invalid Support
PBheader, cannot determine support level
WARNING:root:_pkg_get_support nvidia-driver-510: package has invalid Support
PBheader, cannot determine support level
WARNING:root:_pkg_get_support nvidia-driver-510-server: package has invalid
Support PBheader, cannot determine support level
Reading package lists... 0%
Reading package lists... 100%
Reading package lists... Done
Building dependency tree... 0%
Building dependency tree... 0%
Building dependency tree... 50%
Building dependency tree... 50%
Building dependency tree
Reading state information... 0%
Reading state information... 0%
Reading state information... Done
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:
The following packages have unmet dependencies:
nvidia-driver-520 : Depends: libnvidia-gl-520 (= 520.56.06-0ubuntu0.20.04.1)
but it is not going to be installed
Depends: libnvidia-compute-520 (=
520.56.06-0ubuntu0.20.04.1) but it is not going to be installed
Depends: libnvidia-extra-520 (=
520.56.06-0ubuntu0.20.04.1) but it is not going to be installed
Depends: nvidia-compute-utils-520 (=
520.56.06-0ubuntu0.20.04.1) but it is not going to be installed
Depends: libnvidia-decode-520 (=
520.56.06-0ubuntu0.20.04.1) but it is not going to be installed
Depends: libnvidia-encode-520 (=
520.56.06-0ubuntu0.20.04.1) but it is not going to be installed
Depends: nvidia-utils-520 (= 520.56.06-0ubuntu0.20.04.1)
but it is not going to be installed
Depends: xserver-xorg-video-nvidia-520 (=
520.56.06-0ubuntu0.20.04.1) but it is not going to be installed
Depends: libnvidia-cfg1-520 (= 520.56.06-0ubuntu0.20.04.1)
but it is not going to be installed
Depends: libnvidia-fbc1-520 (= 520.56.06-0ubuntu0.20.04.1)
but it is not going to be installed
Recommends: libnvidia-compute-520:i386 (=
520.56.06-0ubuntu0.20.04.1)
Recommends: libnvidia-decode-520:i386 (=
520.56.06-0ubuntu0.20.04.1)
Recommends: libnvidia-encode-520:i386 (=
520.56.06-0ubuntu0.20.04.1)
Recommends: libnvidia-fbc1-520:i386 (=
520.56.06-0ubuntu0.20.04.1)
Recommends: libnvidia-gl-520:i386 (=
520.56.06-0ubuntu0.20.04.1)
E: Unable to correct problems, you have held broken packages.
** Affects: ubuntu-drivers-common (Ubuntu)
Importance: Undecided
Status: New
** Tags: cert-sru oem-priority
** Also affects: ubuntu-drivers-common (Ubuntu)
Importance: Undecided
Status: New
** No longer affects: linux (Ubuntu)
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1996250
Title:
OEM machine can't install newer version of Nvidia-driver by ubuntu-
drivers install
Status in ubuntu-drivers-common package in Ubuntu:
New
Bug description:
During the SRU testing, I found a dependency issue when running
"ubuntu-drivers install".
Although OEM image has preloaded nvidia driver already, but when user want to
install newer version of nvidia driver will hit this issue.
Using 202002-27718 as an example, after installing oem image, I ran
"ubuntu-drivers install" then I saw following message.
This not only happens on 202002-27718, I checked few oem machines, all
have this issue.
ubuntu-drivers autoinstall
WARNING:root:_pkg_get_support nvidia-driver-515-server: package has invalid
Support PBheader, cannot determine support level
WARNING:root:_pkg_get_support nvidia-driver-515: package has invalid Support
PBheader, cannot determine support level
WARNING:root:_pkg_get_support nvidia-driver-510: package has invalid Support
PBheader, cannot determine support level
WARNING:root:_pkg_get_support nvidia-driver-510-server: package has invalid
Support PBheader, cannot determine support level
Reading package lists... 0%
Reading package lists... 100%
Reading package lists... Done
Building dependency tree... 0%
Building dependency tree... 0%
Building dependency tree... 50%
Building dependency tree... 50%
Building dependency tree
Reading state information... 0%
Reading state information... 0%
Reading state information... Done
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:
The following packages have unmet dependencies:
nvidia-driver-520 : Depends: libnvidia-gl-520 (= 520.56.06-0ubuntu0.20.04.1)
but it is not going to be installed
Depends: libnvidia-compute-520 (=
520.56.06-0ubuntu0.20.04.1) but it is not going to be installed
Depends: libnvidia-extra-520 (=
520.56.06-0ubuntu0.20.04.1) but it is not going to be installed
Depends: nvidia-compute-utils-520 (=
520.56.06-0ubuntu0.20.04.1) but it is not going to be installed
Depends: libnvidia-decode-520 (=
520.56.06-0ubuntu0.20.04.1) but it is not going to be installed
Depends: libnvidia-encode-520 (=
520.56.06-0ubuntu0.20.04.1) but it is not going to be installed
Depends: nvidia-utils-520 (= 520.56.06-0ubuntu0.20.04.1)
but it is not going to be installed
Depends: xserver-xorg-video-nvidia-520 (=
520.56.06-0ubuntu0.20.04.1) but it is not going to be installed
Depends: libnvidia-cfg1-520 (=
520.56.06-0ubuntu0.20.04.1) but it is not going to be installed
Depends: libnvidia-fbc1-520 (=
520.56.06-0ubuntu0.20.04.1) but it is not going to be installed
Recommends: libnvidia-compute-520:i386 (=
520.56.06-0ubuntu0.20.04.1)
Recommends: libnvidia-decode-520:i386 (=
520.56.06-0ubuntu0.20.04.1)
Recommends: libnvidia-encode-520:i386 (=
520.56.06-0ubuntu0.20.04.1)
Recommends: libnvidia-fbc1-520:i386 (=
520.56.06-0ubuntu0.20.04.1)
Recommends: libnvidia-gl-520:i386 (=
520.56.06-0ubuntu0.20.04.1)
E: Unable to correct problems, you have held broken packages.
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