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** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1999748
Title:
Unable to mount external SSD over TB3
Status in linux package in Ubuntu:
Incomplete
Bug description:
I have a Micronet Technology Fantom Drives eXtreme SSD drive. It is
connected to my PC (with nobo X570 Phantom Gaming-ITX/TB3).
When I connect the drive with a TB3 cable, it becomes authorized as
expected.
$ boltctl
● Micronet Technology Fantom Drives eXtreme
├─ type: peripheral
├─ name: Fantom Drives eXtreme
├─ vendor: Micronet Technology
├─ uuid: 00ca782d-dcfa-3e02-ffff-ffffffffffff
├─ generation: Thunderbolt 3
├─ status: authorized
│ ├─ domain: 0deb8780-00cc-9858-ffff-ffffffffffff
│ ├─ rx speed: 40 Gb/s = 2 lanes * 20 Gb/s
│ ├─ tx speed: 40 Gb/s = 2 lanes * 20 Gb/s
│ └─ authflags: none
├─ authorized: Thu 15 Dec 2022 08:48:39 AM UTC
├─ connected: Thu 15 Dec 2022 08:48:39 AM UTC
└─ stored: Thu 15 Dec 2022 07:02:21 AM UTC
├─ policy: iommu
└─ key: no
However, I don't see the disk in "Disk" application or anywhere else.
I checked "/media/" too. It looks like TB3 is recognizing that
something was plugged but it doesn't mount the drive. Note that if I
connect the same drive in a ThinkPad Carbon Gen 9 with the same TB3
cable, it gets recognized and mounted as expected. They both run the
same version of Ubuntu:
$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 22.04.1 LTS
Release: 22.04
Codename: jammy
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