apport information ** Attachment added: "ProcCpuinfo.txt" https://bugs.launchpad.net/bugs/2033267/+attachment/5695660/+files/ProcCpuinfo.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2033267 Title: Suspend and shutdown not working on HP Zbook Studio G9 Status in linux package in Ubuntu: Confirmed Bug description: Since 7th of august 2023 after upgrading my system (apt update; apt upgrade) I cannot shutdown my HP Zbook Studio G9 laptop. It hangs forever. The suspend mode is also not working anymore since then, apparently it goes in suspend mode but I can't resume it. The workaround is to hard power it down by pressing 10 seconds on the power button. It works fine until the 7th of august where I update it. Note that we are several people using the same hardware and almost the same installation (using ansible to manage the installation) that have the exact same issue. Here are my HW infos: HW Model: HP HP ZBook Studio 16 inch G9 Mobile Workstation PC Processor: 12th Gen Intel® Core™ i7-12800H × 20 Graphics: Mesa Intel® Graphics (ADL GT2) OS: Ubuntu 22.04.3 LTS 64bits GNOME version: 42.9 Windows System: x11 Description: Ubuntu 22.04.3 LTS Release: 22.04 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: ltshb 3644 F.... pulseaudio /dev/snd/controlC0: ltshb 3644 F.... pulseaudio CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 22.04 InstallationDate: Installed on 2023-06-06 (82 days ago) InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223) MachineType: HP HP ZBook Studio 16 inch G9 Mobile Workstation PC Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.2.0-26-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 6.2.0-26.26~22.04.1-generic 6.2.13 RelatedPackageVersions: linux-restricted-modules-6.2.0-26-generic N/A linux-backports-modules-6.2.0-26-generic N/A linux-firmware 20220329.git681281e4-0ubuntu3.18 Tags: jammy Uname: Linux 6.2.0-26-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip docker lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/21/2023 dmi.bios.release: 5.20 dmi.bios.vendor: HP dmi.bios.version: U99 Ver. 01.05.20 dmi.board.name: 89C3 dmi.board.vendor: HP dmi.board.version: KBC Version 10.5E.50 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.ec.firmware.release: 16.94 dmi.modalias: dmi:bvnHP:bvrU99Ver.01.05.20:bd02/21/2023:br5.20:efr16.94:svnHP:pnHPZBookStudio16inchG9MobileWorkstationPC:pvr:rvnHP:rn89C3:rvrKBCVersion10.5E.50:cvnHP:ct10:cvr:sku4Z8Q4AV: dmi.product.family: 103C_5336AN HP ZBook dmi.product.name: HP ZBook Studio 16 inch G9 Mobile Workstation PC dmi.product.sku: 4Z8Q4AV dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2033267/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
