This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 2033295 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2033295 Title: AMDGPU: Screen frequently and suddenly freezes. Hard reboot necessary. AMD Ryzen Status in linux package in Ubuntu: Incomplete Bug description: Frequently, when I just use the computer, the mouse cursor freezes, the screen starts to flicker and freezes (screen flickers between entirely black and desktop visible). No interaction possible. In most cases Ctrl-Alt-Prnt-REISUB works to hard reboot the system. Frequency: Freezes happen several times a day. Unsaved work is lost. I noticed that: * The freezes usually happen when an external display is connected (it does not matter whether USB-C or HDMI). The freezes rarely happen when no external display is connected. * The freezes happen with Wayland and X11, with Ubuntu UI and Gnome Shell. * The freezes happen randomly, but I have the feeling that they happen more often when "something graphical" happens, e.g. when I go to the Gnome Shell overview, desktop switching, or when I switch to/from full screen mode, click on an image to scale it, or when I use map services in the web browser like Google Maps or radio.garden. * The freezes even more often happened when WebGL is active in Firefox or Chomium. * I encounter these annoying freezes already for several weeks. Having looked at the log files, I assume that AMDGPU is at the core of the problem. System: Ubuntu 23.04 (up to date), Wayland (freezes also happen with X11), Gnome 44.3. Linux 6.2.0-31-generic Lenovo ThinkPad T14s Gen 1 (with most recent BIOS/UEFI 1.44), AMD Ryzen™ 7 PRO 4750U with Radeon™ Graphics × 16. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2033295/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp