Public bug reported:

Hardware:

- Desktop PC (Intel i5 4th gen)
- GPU: AMD RX580
- Ubuntu 22.04 with kernel HWE 6.2

Steps to reproduce:

1. Start the device
2. Suspend
3. Resume by pressing a key on the keyboard

Expected results:

The screen lights up, showing the screen to put my password to resume
the session.

Actual result:

The screen OSD displays a "No Signal" message before turning off.
Nothing seems to happen when I press keyboard keys or move the mouse.

Switching to a TTY by pressing Ctrl+Alt+F3 works: I can login and see
the logs (that's how I filed this bug).

Switching back to graphics session (Ctrl+Alt+F2) does't work: it shows
the cursor and nothing else (black screen).

Switching to login screen (Ctrl+Alt+F1) works: I can see the list of
users, select on and enter my password... but then I'm back to the same
black screen with the mouse cursor.

This is not a regression, as the same problem happened already with the
previous point release (I believe it was Linux kernel 5.15).

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-6.2.0-26-generic 6.2.0-26.26~22.04.1
ProcVersionSignature: Ubuntu 6.2.0-26.26~22.04.1-generic 6.2.13
Uname: Linux 6.2.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: pass
Date: Tue Aug 29 09:15:49 2023
InstallationDate: Installed on 2022-12-28 (243 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 
(20220809.1)
SourcePackage: linux-signed-hwe-6.2
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: linux-signed-hwe-6.2 (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug jammy

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux-signed-hwe-6.2 in Ubuntu.
https://bugs.launchpad.net/bugs/2033327

Title:
  Desktop cannot resume after suspend: screen not detected

Status in linux-signed-hwe-6.2 package in Ubuntu:
  New

Bug description:
  Hardware:

  - Desktop PC (Intel i5 4th gen)
  - GPU: AMD RX580
  - Ubuntu 22.04 with kernel HWE 6.2

  Steps to reproduce:

  1. Start the device
  2. Suspend
  3. Resume by pressing a key on the keyboard

  Expected results:

  The screen lights up, showing the screen to put my password to resume
  the session.

  Actual result:

  The screen OSD displays a "No Signal" message before turning off.
  Nothing seems to happen when I press keyboard keys or move the mouse.

  Switching to a TTY by pressing Ctrl+Alt+F3 works: I can login and see
  the logs (that's how I filed this bug).

  Switching back to graphics session (Ctrl+Alt+F2) does't work: it shows
  the cursor and nothing else (black screen).

  Switching to login screen (Ctrl+Alt+F1) works: I can see the list of
  users, select on and enter my password... but then I'm back to the
  same black screen with the mouse cursor.

  This is not a regression, as the same problem happened already with
  the previous point release (I believe it was Linux kernel 5.15).

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: linux-image-6.2.0-26-generic 6.2.0-26.26~22.04.1
  ProcVersionSignature: Ubuntu 6.2.0-26.26~22.04.1-generic 6.2.13
  Uname: Linux 6.2.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.5
  Architecture: amd64
  CasperMD5CheckResult: pass
  Date: Tue Aug 29 09:15:49 2023
  InstallationDate: Installed on 2022-12-28 (243 days ago)
  InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 
(20220809.1)
  SourcePackage: linux-signed-hwe-6.2
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe-6.2/+bug/2033327/+subscriptions


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