** Also affects: linux-meta (Ubuntu)
Importance: Undecided
Status: New
** Summary changed:
- Intel wifi and bluetooth firmware broken after upgrade to Ubuntu 23.10
+ Intel wifi and bluetooth firmware broken after upgrade to Ubuntu 23.10
(missing transitionals from focal oem kernel
Thanks Timo, I updated the kernel and things are still working OK.
$ uname -a
Linux astencel-dell 6.5.0-10-generic #10-Ubuntu SMP PREEMPT_DYNAMIC Fri Oct 13
13:49:38 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux
$ apt-cache policy linux-image-generic
linux-image-generic:
Installed: 6.5.0.10.12
nope, this is a clear process mistake which we'll make sure doesn't
happen again..
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Title:
Intel wifi and bluetooth
Great, I assume we don't need to do the `sudo -E oem-getlogs` that
Andrzej requested anymore?
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Title:
Intel wifi and
ack, so what happenened was likely this:
- you had 20.04 preinstalled with an oem image and -oem-20.04b kernel (5.10)
- upgraded to an interim release or 22.04 *before* 5.10 was EOL'd in focal (and
moved to hwe-5.15) which happened around March/April '22
-> stuck with oem-5.10 since 22.04
the quick fix for this is to run 'sudo apt install linux-generic', which
would pull the latest generic (= distro) kernel
Your hw is old enough that it shouldn't require the 6.5 oem kernel :)
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$ apt-cache policy linux-image-generic
linux-image-generic:
Installed: (none)
Candidate: 6.5.0.10.12
Version table:
6.5.0.10.12 500
500 http://archive.ubuntu.com/ubuntu mantic-updates/main amd64 Packages
500 http://security.ubuntu.com/ubuntu mantic-security/main amd64
please run 'apt-cache policy linux-image-generic'
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Title:
Intel wifi and bluetooth firmware broken after upgrade to Ubuntu
Trying to attach the output of `sudo -E oem-getlogs`, but getting an
error when trying to post the comment.
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Title:
Intel
> I have no idea why I'm at that kernel version.
> I have a Dell precision that came with Ubuntu preinstalled and just did
> Ubuntu updates on that.
Same story here. Got the Dell Precision 5560 with Ubuntu 20.04, then I think I
updated to:
- 22.04
- 22.10 (or perhaps skipped this one)
- 23.04
-
The platform is shipped with focal preinstalled. May I know how did you
upgrade to the current codename you are using?
Could you attach $ sudo -E oem-getlogs to let me know your current
configuration?
Thanks,
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I installed the latest oem kernel with: `sudo apt install linux-oem-22.04`.
It installed the 6.5 kernel and I can confirm it solved the issue.
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I have no idea why I'm at that kernel version.
I'll try to update it.
I have a Dell precision that came with Ubuntu preinstalled and just did Ubuntu
updates on that.
So maybe something in the Dell configuration makes it stick at this kernel
version.
And it seems more people are having this
Starting with Lunar, we compress firmware blobs and the kernel can load
them. But I just realized that you're running an old kernel that went
out of support a long time ago: 5.10.0-1053-oem. Why?
This old kernel can't handle compressed firmwares. You really need to
upgrade your kernel.
**
Hi,
I had another look, and it seems like the Ubuntu package is not including the
iwlwifi-QuZucode files.
Instead it contains the files in a compressed format: iwlwifi-QuZucode.zst
So I assume the system searches for the uncompressed files, which are not
present on my system after doing
Can you post the full log from a failure?
$ sudo journalctl -k -b 0 (use -1, -2, ... for earlier boots).
'failed with error -2' means the firmware file is not found, so I'm
puzzled...
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I have same problem with wifi and bluetooth. After apply this patch, all
is working again. Thanks joepadmiraal and Andrzej Stencel.
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Can confirm it affected me as well for what regards the wireless. I don't use
Bluetooth so I can't confirm on that side.
The solution with linux-firmware-20230804.tar.xz worked for me.
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I have the same issue. Thanks for providing instructions to fix it. I
was able to resolve the Bluetooth problem with your fix, but WiFI still
doesn't work.
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I had the same problem and I was able to fix this on my machine using
guidelines from @joepadmiraal - thank you!
Here are the steps I followed:
1. I went to to https://cdn.kernel.org/pub/linux/kernel/firmware/ and
downloaded https://cdn.kernel.org/pub/linux/kernel/firmware/linux-
Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: linux-firmware (Ubuntu)
Status: New => Confirmed
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** Tags added: kern-8318
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Title:
Intel wifi and bluetooth firmware broken after upgrade to Ubuntu 23.10
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