Public bug reported:
I have very slow wireless download speed (normally 10 to 200 kb/s) in
Ubuntu 24.04, 6.6.0-14-generic — nothing specific to this version, just
mentioning it for completeness.
Occasionally it will be faster for some minutes, but usually I'm stuck
with those values.
The weird thing is that upload speed is always fine, between 2 and 8
Mb/s:
% speedtest
Retrieving speedtest.net configuration...
Testing from Deutsche Telekom AG (217.240.168.229)...
Retrieving speedtest.net server list...
Selecting best server based on ping...
Hosted by Netcom BW (Biberach an der Riß) [118.69 km]: 60.93 ms
Testing download
speed................................................................................
Download: 0.18 Mbit/s
Testing upload
speed......................................................................................................
Upload: 3.12 Mbit/s
The same issue exists with Iwd or Debian. In Windows, however, I get
consistently 20 Mb/s download speed, so this is not a hardware issue.
Also to work around that I tether my mobile phone to the computer via
USB, which also works well.
03:00.0 Network controller: Qualcomm Atheros QCA9377 802.11ac Wireless Network
Adapter (rev 31)
Subsystem: Lite-On Communications Inc Qualcomm Atheros QCA9377 802.11ac
Wireless Network Adapter
Flags: bus master, fast devsel, latency 0, IRQ 132
Memory at a4000000 (64-bit, non-prefetchable) [size=2M]
Capabilities: <access denied>
Kernel driver in use: ath10k_pci
Kernel modules: ath10k_pci
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-image-6.6.0-14-generic 6.6.0-14.14
ProcVersionSignature: Ubuntu 6.6.0-14.14-generic 6.6.3
Uname: Linux 6.6.0-14-generic x86_64
ApportVersion: 2.27.0-0ubuntu6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/seq: nteodosio 2424 F.... pipewire
/dev/snd/controlC0: nteodosio 2428 F.... wireplumber
CRDA: N/A
Date: Mon Feb 12 12:04:44 2024
InstallationDate: Installed on 2022-05-16 (637 days ago)
InstallationMedia: Xubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64
(20220419)
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 046d:c534 Logitech, Inc. Unifying Receiver
Bus 001 Device 003: ID 0408:a061 Quanta Computer, Inc. HD User Facing
Bus 001 Device 004: ID 04ca:3015 Lite-On Technology Corp. Qualcomm Atheros
QCA9377 Bluetooth
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
MachineType: Acer Aspire A515-52G
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.6.0-14-generic
root=/dev/mapper/vgxubuntu-root ro
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-6.6.0-14-generic N/A
linux-backports-modules-6.6.0-14-generic N/A
linux-firmware 20240202.git36777504-0ubuntu1
SourcePackage: linux
UpgradeStatus: Upgraded to noble on 2023-01-17 (391 days ago)
dmi.bios.date: 01/07/2019
dmi.bios.release: 1.9
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.09
dmi.board.asset.tag: Type2 - Board Serial Number
dmi.board.name: Raticate_WL
dmi.board.vendor: WL
dmi.board.version: V1.09
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.09
dmi.ec.firmware.release: 1.7
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.09:bd01/07/2019:br1.9:efr1.7:svnAcer:pnAspireA515-52G:pvrV1.09:rvnWL:rnRaticate_WL:rvrV1.09:cvnAcer:ct10:cvrV1.09:sku0000000000000000:
dmi.product.family: Aspire 5
dmi.product.name: Aspire A515-52G
dmi.product.sku: 0000000000000000
dmi.product.version: V1.09
dmi.sys.vendor: Acer
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug noble
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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/2052932
Title:
Very slow wireless Internet download speed
Status in linux package in Ubuntu:
New
Bug description:
I have very slow wireless download speed (normally 10 to 200 kb/s) in
Ubuntu 24.04, 6.6.0-14-generic — nothing specific to this version,
just mentioning it for completeness.
Occasionally it will be faster for some minutes, but usually I'm stuck
with those values.
The weird thing is that upload speed is always fine, between 2 and 8
Mb/s:
% speedtest
Retrieving speedtest.net configuration...
Testing from Deutsche Telekom AG (217.240.168.229)...
Retrieving speedtest.net server list...
Selecting best server based on ping...
Hosted by Netcom BW (Biberach an der Riß) [118.69 km]: 60.93 ms
Testing download
speed................................................................................
Download: 0.18 Mbit/s
Testing upload
speed......................................................................................................
Upload: 3.12 Mbit/s
The same issue exists with Iwd or Debian. In Windows, however, I get
consistently 20 Mb/s download speed, so this is not a hardware issue.
Also to work around that I tether my mobile phone to the computer via
USB, which also works well.
03:00.0 Network controller: Qualcomm Atheros QCA9377 802.11ac Wireless
Network Adapter (rev 31)
Subsystem: Lite-On Communications Inc Qualcomm Atheros QCA9377
802.11ac Wireless Network Adapter
Flags: bus master, fast devsel, latency 0, IRQ 132
Memory at a4000000 (64-bit, non-prefetchable) [size=2M]
Capabilities: <access denied>
Kernel driver in use: ath10k_pci
Kernel modules: ath10k_pci
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-image-6.6.0-14-generic 6.6.0-14.14
ProcVersionSignature: Ubuntu 6.6.0-14.14-generic 6.6.3
Uname: Linux 6.6.0-14-generic x86_64
ApportVersion: 2.27.0-0ubuntu6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/seq: nteodosio 2424 F.... pipewire
/dev/snd/controlC0: nteodosio 2428 F.... wireplumber
CRDA: N/A
Date: Mon Feb 12 12:04:44 2024
InstallationDate: Installed on 2022-05-16 (637 days ago)
InstallationMedia: Xubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64
(20220419)
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 046d:c534 Logitech, Inc. Unifying Receiver
Bus 001 Device 003: ID 0408:a061 Quanta Computer, Inc. HD User Facing
Bus 001 Device 004: ID 04ca:3015 Lite-On Technology Corp. Qualcomm Atheros
QCA9377 Bluetooth
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
MachineType: Acer Aspire A515-52G
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.6.0-14-generic
root=/dev/mapper/vgxubuntu-root ro
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-6.6.0-14-generic N/A
linux-backports-modules-6.6.0-14-generic N/A
linux-firmware 20240202.git36777504-0ubuntu1
SourcePackage: linux
UpgradeStatus: Upgraded to noble on 2023-01-17 (391 days ago)
dmi.bios.date: 01/07/2019
dmi.bios.release: 1.9
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.09
dmi.board.asset.tag: Type2 - Board Serial Number
dmi.board.name: Raticate_WL
dmi.board.vendor: WL
dmi.board.version: V1.09
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.09
dmi.ec.firmware.release: 1.7
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.09:bd01/07/2019:br1.9:efr1.7:svnAcer:pnAspireA515-52G:pvrV1.09:rvnWL:rnRaticate_WL:rvrV1.09:cvnAcer:ct10:cvrV1.09:sku0000000000000000:
dmi.product.family: Aspire 5
dmi.product.name: Aspire A515-52G
dmi.product.sku: 0000000000000000
dmi.product.version: V1.09
dmi.sys.vendor: Acer
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