[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones
@titou829 - That would be great, thank you! As of now, I've used the script/verbs from this link (I think that's where I got them): https://github.com/thesofproject/linux/issues/4055 . And that managed to get my sound working, but with the right side at lower volume, and I believe ever lesser volume on the right each time I run the script. So therefore, in the meantime, I've just been afraid to shut off my computer lol, because I don't wanna have to run those verbs again and find out the hard way. So if you have a new set of verbs to send, that'd be great. I'm sure at some point, my computer will hard-crash, and I won't have a choice but to try something again. ** Bug watch added: github.com/thesofproject/linux/issues #4055 https://github.com/thesofproject/linux/issues/4055 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1851518 Title: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones Status in Linux: New Status in linux package in Ubuntu: Fix Released Bug description: I've been googling this issue for 10's of hours and tried many things. Relase of Ubuntu: 19.10 Expected outcome: Music plays on the internal speakers and headphones. Actual outcome: I can barely hear audio using headphones with volume turned up to 150%. Absolutely nothing comes out of the speakers. (The speakers sound great under Windows 10.) Complete alsa-info output is attached, but here are some snippets: !!DMI Information !!--- Manufacturer: SAMSUNG ELECTRONICS CO., LTD. Product Name: 950SBE/951SBE Product Version: P06RES Firmware Version: P06RES.075.190529.SP Board Vendor: SAMSUNG ELECTRONICS CO., LTD. Board Name:NP950SBE-K01US !!Kernel Information !!-- Kernel release:5.3.0-19-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !! Driver version: k5.3.0-19-generic Library version:1.1.9 Utilities version: 1.1.9 !!Loaded ALSA modules !!--- snd_hda_intel !!Sound Servers on this system !! Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!- 0 [PCH]: HDA-Intel - HDA Intel PCH HDA Intel PCH at 0x604b118000 irq 177 !!PCI Soundcards installed in the system !!-- 00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP High Definition Audio Controller (rev 11) !!Advanced information - PCI Vendor/Device/Subsystem ID's !!--- 00:1f.3 0401: 8086:9dc8 (rev 11) DeviceName: Onboard - Sound !!HDA-Intel Codec information !!--- --startcollapse-- Codec: Realtek ALC298 Address: 0 AFG Function Id: 0x1 (unsol 1) Vendor Id: 0x10ec0298 Subsystem Id: 0x144dc812 Revision Id: 0x100103 No Modem Function Group found Default PCM: rates [0x60]: 44100 48000 bits [0xe]: 16 20 24 formats [0x1]: PCM Default Amp-In caps: N/A Default Amp-Out caps: N/A State of AFG node 0x01: Power states: D0 D1 D2 D3 D3cold CLKSTOP EPSS Power: setting=D0, actual=D0 GPIO: io=8, o=0, i=0, unsolicited=1, wake=0 IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out Control: name="Headphone Playback Volume", index=0, device=0 ControlAmp: chs=3, dir=Out, idx=0, ofs=0 Device: name="ALC298 Analog", type="Audio", device=0 Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0 Amp-Out vals: [0x00 0x00] Converter: stream=1, channel=0 PCM: rates [0x60]: 44100 48000 bits [0xe]: 16 20 24 formats [0x1]: PCM Power states: D0 D1 D2 D3 EPSS Power: setting=D0, actual=D0 Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out Control: name="Speaker Playback Volume", index=0, device=0 ControlAmp: chs=3, dir=Out, idx=0, ofs=0 Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0 Amp-Out vals: [0x7f 0x7f] Converter: stream=1, channel=0 ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base
[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones
Great news!!! Got the new machine. Avoided booting into windows, ever, just in case. Executed your steps 1 through 8 (except for the default.pa part... I wasn't sure if that was crucial, and figured I'd save it until it seemed needed). Boot fresh machine, no sound. Apply the verbs - The other set, from that link I sent (the one that has 3600 verbs :/ ). Sound!!! On the left, good. On the right, about 10% quieter but well beyond good enough for me. (Other people using those verbs from that thread have noticed the slight volume difference as well... the verbs aren't perfect I guess). So I was very happy. I shutdown. Verified no sound after startup. Ran the verbs again. Sound again, but this time right speaker is 50% quieter. So, I'm going to stop running the verbs, not install it as a service as I was about to, and only run it when needed (I shutdown my machine about once a year anyway, lol). Cause I think you are 100% right... It's all just about the verbs. My old machine probably didn't have a busted speaker, I had just ran so many different verbs through, and some had stuck, that the speaker was semi-permamently reduced. And its possible that these verbs from that link also aren't perfect, and are lowering the right volume a bit each time its run. It seems that some things aren't even reset on shutdown, while others are. People on that thread imply that after a day or so, things reset, but I can't imagine how that works or what its based on, but we'll see. So I'm going to leave well enough alone, for the time being, and hope that there's activity on that thread and they get the verbs better (cause yes, qemu seems to be a whole rabbit whole, so if someone else with a similar machine already has it all set up . . .). -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1851518 Title: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones Status in Linux: New Status in linux package in Ubuntu: Fix Released Bug description: I've been googling this issue for 10's of hours and tried many things. Relase of Ubuntu: 19.10 Expected outcome: Music plays on the internal speakers and headphones. Actual outcome: I can barely hear audio using headphones with volume turned up to 150%. Absolutely nothing comes out of the speakers. (The speakers sound great under Windows 10.) Complete alsa-info output is attached, but here are some snippets: !!DMI Information !!--- Manufacturer: SAMSUNG ELECTRONICS CO., LTD. Product Name: 950SBE/951SBE Product Version: P06RES Firmware Version: P06RES.075.190529.SP Board Vendor: SAMSUNG ELECTRONICS CO., LTD. Board Name:NP950SBE-K01US !!Kernel Information !!-- Kernel release:5.3.0-19-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !! Driver version: k5.3.0-19-generic Library version:1.1.9 Utilities version: 1.1.9 !!Loaded ALSA modules !!--- snd_hda_intel !!Sound Servers on this system !! Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!- 0 [PCH]: HDA-Intel - HDA Intel PCH HDA Intel PCH at 0x604b118000 irq 177 !!PCI Soundcards installed in the system !!-- 00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP High Definition Audio Controller (rev 11) !!Advanced information - PCI Vendor/Device/Subsystem ID's !!--- 00:1f.3 0401: 8086:9dc8 (rev 11) DeviceName: Onboard - Sound !!HDA-Intel Codec information !!--- --startcollapse-- Codec: Realtek ALC298 Address: 0 AFG Function Id: 0x1 (unsol 1) Vendor Id: 0x10ec0298 Subsystem Id: 0x144dc812 Revision Id: 0x100103 No Modem Function Group found Default PCM: rates [0x60]: 44100 48000 bits [0xe]: 16 20 24 formats [0x1]: PCM Default Amp-In caps: N/A Default Amp-Out caps: N/A State of AFG node 0x01: Power states: D0 D1 D2 D3 D3cold CLKSTOP EPSS Power: setting=D0, actual=D0 GPIO: io=8, o=0, i=0, unsolicited=1, wake=0 IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[6]: enable=0, dir=0, wake=0,
[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones
1) I am so glad the brightness fix worked for you! At least I can feel like I've accomplished something ;) 2) Thanks so much for your detailed qemu information. I think I am going to tackle that next, and it should help (especially since compiling the pre-customized qemu was giving me trouble...your method sounds better, cause I can download what should be the latest qemu, and just patch it before compiling). So, an update: A bit of very good news and very bad news. I was gearing up to do qemu last night, but decided to try "one last thing". I came across this post here: https://bugzilla.kernel.org/show_bug.cgi?id=216023 In it, someone else with a 950QED had done the whole Qemu thing, and came up with a different set of verbs. Very long (3500 verbs), not cut down very well. So I decided to try them. Boom, sound! Finally (It scared the hell out of me, after all this trying and failing). But: Sound in the left speaker, in the right speaker extremely loud static. Rebooted, same thing. Then, while the static was playing, I went to write myself a note about the results, and must have waited too long, because in the meantime, I smelled something very faint coming from the computer, then the static volume starts reducing slowly bit by bit to nothing. And from that point on, no sound in the right speaker in linux. In windows, even after shutdown, very faint volume from the right (It's almost like a blew an amp or something? ..maybe there is an amplified speaker that linux is calling, that's dead, and windows is calling the unamplified one, hence the quiet sound? ...but i don't know how this stuff works. Also, in certain configurations, I can in linux only get that loud static on the right to pop in for 1sec before going quiet again (by re-running the verbs)... so that cuts against the theory that I blew something, even though windows sound is still permanently affected, very weird) So my computer is still within the return window for a few days, but I don't wanna get a new one and just repeat the same mistake. It's possible it's not that anything blew, but just i'm still missing some weird initialization/reset verbs or something? Hence why I think I will still see what happens on qemu, on a fresh windows install (and even better that you say it will use a different generic sound driver, so i can see what happens). This whole thing has made me realize, as I boot into linux/windows,reboot, etc., that the soundcard holds state between reboots much more than I ever thought possible I.e., once the verbs are sent, they don't need to be sent again unless I launch windows, or shutdown completely. And all this seems independent of whether I do those other steps (alsa.conf, etc.) or not, it just seems about getting those magic initialization verbs. ** Bug watch added: Linux Kernel Bug Tracker #216023 https://bugzilla.kernel.org/show_bug.cgi?id=216023 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1851518 Title: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones Status in Linux: New Status in linux package in Ubuntu: Fix Released Bug description: I've been googling this issue for 10's of hours and tried many things. Relase of Ubuntu: 19.10 Expected outcome: Music plays on the internal speakers and headphones. Actual outcome: I can barely hear audio using headphones with volume turned up to 150%. Absolutely nothing comes out of the speakers. (The speakers sound great under Windows 10.) Complete alsa-info output is attached, but here are some snippets: !!DMI Information !!--- Manufacturer: SAMSUNG ELECTRONICS CO., LTD. Product Name: 950SBE/951SBE Product Version: P06RES Firmware Version: P06RES.075.190529.SP Board Vendor: SAMSUNG ELECTRONICS CO., LTD. Board Name:NP950SBE-K01US !!Kernel Information !!-- Kernel release:5.3.0-19-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !! Driver version: k5.3.0-19-generic Library version:1.1.9 Utilities version: 1.1.9 !!Loaded ALSA modules !!--- snd_hda_intel !!Sound Servers on this system !! Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!- 0 [PCH]: HDA-Intel - HDA Intel PCH HDA Intel PCH at 0x604b118000 irq 177 !!PCI Soundcards installed in the system !!-- 00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP High Definition Audio Controller (rev 11) !!Advanced information -
[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones
Thank you for your latest script. I did a diff, crossing my fingers to find a difference, but it was only your commented out line starting pulse audio... so they're the same :/ And thanks for the pacmd output. At first when I compared yours and mine, they were the same... except my sinks, etc. were numbered starting at 0, while yours start at 1 (though the same devices were listed in the same order). But then in trying certain configurations, the outputs now show identical. (I am not positive, but I think it's when I went back to blacklisting snd-hda-intel for a moment that they became identical, so its possible that module just isn't loading for you, and maybe that's preferable). I found the quirk 'alc298-samsung-amp' the other day, and also tried a lot of configurations with that (using "options snd-hda-intel model=alc298-samsung-amp"), but still no go. I was working on two theories: 1) There's some small difference that matters between your machine and mine, and trying to find it. Or alternatively, 2) There's no important difference between our machines, but because your machine reports as the "930XED", which is probably listed, while mine reports as the "950XEE", which probably isn't listed, there are just some quirks that are automatically getting activated for your machine but not for mine... So I was trying to find those quirks (I'd love if there was a way to 'spoof', and just make everything report that I had the "930XED" to see what happened, but don't know if thats possible). I'm still collecting ideas, because I strangely refuse to give up. And I may start next down the whole qemu route. Two questions: 1) You say its fairly difficult, doing the subsetting during playback, cause it turns the card off shortly after turning it on... But you do hear sound at some point in the process, right? That's all I need to keep me going, just a little sound for a second ;). Also, 2) Do you happen to have a url of a good blogpost/set of instructions that you followed for that? I think the one I used pointed to an old version of the custom qemu to compile, because there were just way too many compilation problems. (I have my own windows partition, and I've downloaded the windows realtek driver, so I'd love to just use that, but I gather it has to be with a custom emulator to do the codec sniffing). -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1851518 Title: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones Status in Linux: New Status in linux package in Ubuntu: Fix Released Bug description: I've been googling this issue for 10's of hours and tried many things. Relase of Ubuntu: 19.10 Expected outcome: Music plays on the internal speakers and headphones. Actual outcome: I can barely hear audio using headphones with volume turned up to 150%. Absolutely nothing comes out of the speakers. (The speakers sound great under Windows 10.) Complete alsa-info output is attached, but here are some snippets: !!DMI Information !!--- Manufacturer: SAMSUNG ELECTRONICS CO., LTD. Product Name: 950SBE/951SBE Product Version: P06RES Firmware Version: P06RES.075.190529.SP Board Vendor: SAMSUNG ELECTRONICS CO., LTD. Board Name:NP950SBE-K01US !!Kernel Information !!-- Kernel release:5.3.0-19-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !! Driver version: k5.3.0-19-generic Library version:1.1.9 Utilities version: 1.1.9 !!Loaded ALSA modules !!--- snd_hda_intel !!Sound Servers on this system !! Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!- 0 [PCH]: HDA-Intel - HDA Intel PCH HDA Intel PCH at 0x604b118000 irq 177 !!PCI Soundcards installed in the system !!-- 00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP High Definition Audio Controller (rev 11) !!Advanced information - PCI Vendor/Device/Subsystem ID's !!--- 00:1f.3 0401: 8086:9dc8 (rev 11) DeviceName: Onboard - Sound !!HDA-Intel Codec information !!--- --startcollapse-- Codec: Realtek ALC298 Address: 0 AFG Function Id: 0x1 (unsol 1) Vendor Id: 0x10ec0298 Subsystem Id: 0x144dc812 Revision Id: 0x100103 No Modem Function Group found Default PCM: rates [0x60]: 44100 48000 bits [0xe]: 16 20 24 formats [0x1]: PCM Default Amp-In caps: N/A
[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones
Ok... So, I had previously done those steps 1 through 8. On top of those
however, since I had followed the instructions from that link
(https://forum.manjaro.org/t/howto-set-up-the-audio-card-in-samsung-galaxy-book/37090),
I had also added on top:
options snd slots=snd_soc_skl_hda_dsp
blacklist snd_hda_intel
as well as (for good measure, or in desperation rather):
options snd-hda-intel model=alc298-samsung-headphone
options snd-hda-intel model=alc298-spk-volume
So, I just removed those extras, to be sure I'm exactly as you. Also,
to be sure the TO912.sh script is being called by those services, I put
a 'touch' command at the end of the script, so it creates a file so I'm
sure it ran. Still no go... but I am determined. I assume there is
only one version of that TO912 script, right?
As far as your lspci output, thank you for that. It really helps to have
something to compare it to.
My output was (changing the grep a little for more info):
00:1f.3 Multimedia audio controller: Intel Corporation Alder Lake PCH-P
High Definition Audio Controller (rev 01)
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel, snd_sof_pci_intel_tgl
So that is different than yours, but that's when I had "dsp_driver=1".
I took that option back out, to be 100% in line, and now it's the same
as your output ("sof-audio-pci-intel-tgl"). (And, taking that
dsp_driver=1 out also restores the microphone working) - But, still no
go. This was all on kernel 6.0, but I also tried 5.17, same result
(rebooting between all tests).
This is really strange, since we both have book2 pros. My only
difference is the dedicated Arc graphics model (which I only got because
I wanted 32gb ram). It comes with an HDMI port, does yours? (Part of
me wonders if that plays a role in this).
In the beginning, I too went down the QEMU route. It seemed extreme,
but hopefully full proof if I could get through it (since its gonna
mimic whatever windows does). But, at least in the blog post I
followed, it had me download a custom qemu build, which then wouldn't
compile, and I got stuck in the rabbit hole of trying to figure out its
compilation errors (maybe it was an old build).
--
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1851518
Title:
[950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
internal speakers, very very quiet on headphones
Status in Linux:
New
Status in linux package in Ubuntu:
Fix Released
Bug description:
I've been googling this issue for 10's of hours and tried many things.
Relase of Ubuntu: 19.10
Expected outcome: Music plays on the internal speakers and headphones.
Actual outcome: I can barely hear audio using headphones with volume
turned up to 150%. Absolutely nothing comes out of the speakers. (The
speakers sound great under Windows 10.)
Complete alsa-info output is attached, but here are some snippets:
!!DMI Information
!!---
Manufacturer: SAMSUNG ELECTRONICS CO., LTD.
Product Name: 950SBE/951SBE
Product Version: P06RES
Firmware Version: P06RES.075.190529.SP
Board Vendor: SAMSUNG ELECTRONICS CO., LTD.
Board Name:NP950SBE-K01US
!!Kernel Information
!!--
Kernel release:5.3.0-19-generic
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes
!!ALSA Version
!!
Driver version: k5.3.0-19-generic
Library version:1.1.9
Utilities version: 1.1.9
!!Loaded ALSA modules
!!---
snd_hda_intel
!!Sound Servers on this system
!!
Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes
!!Soundcards recognised by ALSA
!!-
0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177
!!PCI Soundcards installed in the system
!!--
00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
High Definition Audio Controller (rev 11)
!!Advanced information - PCI Vendor/Device/Subsystem ID's
!!---
00:1f.3 0401: 8086:9dc8 (rev 11)
DeviceName: Onboard - Sound
!!HDA-Intel Codec information
!!---
--startcollapse--
Codec: Realtek ALC298
Address: 0
AFG Function Id: 0x1 (unsol 1)
Vendor Id: 0x10ec0298
Subsystem Id: 0x144dc812
Revision Id: 0x100103
No Modem Function Group found
Default PCM:
rates [0x60]: 44100 48000
bits [0xe]: 16 20 24
formats [0x1]: PCM
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
State of AFG node 0x01:
Power states: D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0,
[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones
Hi jhubuntu20, First, hopefully I can do you a solid and tell you how I fixed my brightness control at least (cause mine is a Galaxy Book2 Pro also, but with the ARC graphics). What worked for me was: -Created /etc/modprobe.d/i915.conf with options i915 enable_dpcd_backlight=3 - Regenerated the initramfs: sudo update-initramfs -u -k all Hope that helps, unless you already tried. On my side, I am running kernel 6.0.0-1006-oem (which I got from the linux-oem-22.04b package, as opposed to the mainline tool, which i may try though). I tried that in hopes it would help, in addition to many other things (disabling windows fast boot on my other drive, disabling secure boot and fast bios, setting probe_mask=1, iommu=off, and others). Also tried playing with hdajackretask, because I'd be happy with retasking / giving up my working headphone jack for the speakers, but haven't figured that out. Also, when I tried your TO912.sh script (the first thing I tried actually), I was doing it following the instructions here -- https://forum.manjaro.org/t/howto-set-up-the-audio-card-in-samsung-galaxy-book/37090 This includes also blacklisting snd-hda-intel, removing alsa-conf, plus more. Should I not be doing that? (I've tried both ways though). The problem is I just don't have the right mental model for what's going on, so trying everything too blindly... but I'm trying to understand more. Most things have no effect (i.e., headphones work, speakers don't). However, the one tweak that has made the most effect is: options snd-intel-dspcfg dsp_driver=## - When I set this to "3", or leave the setting out (i.e., as it was on fresh install), alsamixer shows "sof-hda-dsp" for "Card" and "Realtek ALC298" for "Chip". When I use hdajackretask, it hangs completely when applying the retasking (and I've stopped pulseaudio, etc.), and the machine will hang on next shutdown. - But if I set it to "1", alsamixer then shows "HDA Intel PCH" for "Card", and still "Realtek..." for chip. I can use hdajackretask without it hanging up. And when I plug in headphones, I see a new "Headset or Headphone" GUI popup. But my mic doesn't look like it's working. (Also, I need to not blacklist snd-hda-intel for this config to work, otherwise I only have "Dummy Output") Do you happen to know which of those situations seems "more right"? I fear that there's more than one problem going on at once, and I wonder which setting (3 vs 1) I should use as I experiment with the other possibilities (your script, etc.) Lastly, I notice if I look in alsa-info, its reporting "line_outs=1", but "speaker_outs=0" in almost all configurations, and its not binding either line_out or speaker to anything in "/devices" (though it is binding the HDMIs, headphone, and sometimes the Mic). I checked my older laptop, however, which has speaker sound, and it reports the same (though its running a 4.xx kernel and the ALC256). I don't know if any of this gives any clues, and I apologize for my posts length and poor formatting.. I'm just trying to make sense of all this. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1851518 Title: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones Status in Linux: New Status in linux package in Ubuntu: Fix Released Bug description: I've been googling this issue for 10's of hours and tried many things. Relase of Ubuntu: 19.10 Expected outcome: Music plays on the internal speakers and headphones. Actual outcome: I can barely hear audio using headphones with volume turned up to 150%. Absolutely nothing comes out of the speakers. (The speakers sound great under Windows 10.) Complete alsa-info output is attached, but here are some snippets: !!DMI Information !!--- Manufacturer: SAMSUNG ELECTRONICS CO., LTD. Product Name: 950SBE/951SBE Product Version: P06RES Firmware Version: P06RES.075.190529.SP Board Vendor: SAMSUNG ELECTRONICS CO., LTD. Board Name:NP950SBE-K01US !!Kernel Information !!-- Kernel release:5.3.0-19-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !! Driver version: k5.3.0-19-generic Library version:1.1.9 Utilities version: 1.1.9 !!Loaded ALSA modules !!--- snd_hda_intel !!Sound Servers on this system !! Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!- 0 [PCH]: HDA-Intel - HDA Intel PCH HDA Intel PCH at 0x604b118000 irq 177 !!PCI Soundcards installed in the
[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones
Understood. I'd be super happy however if I could just get a manual script to work at least, and then I could call it a day...anything to just get any sound. But I've had no luck with that method, it seems to have no effect. (Assuming we are talking about the TO912.sh script. I tried to go down the whole road of setting up QEMU to record my own verbs, in case they're different, but couldn't get QEMU to compile. I have a windows partition, with latest drivers, and sound works in windows. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1851518 Title: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones Status in Linux: New Status in linux package in Ubuntu: Fix Released Bug description: I've been googling this issue for 10's of hours and tried many things. Relase of Ubuntu: 19.10 Expected outcome: Music plays on the internal speakers and headphones. Actual outcome: I can barely hear audio using headphones with volume turned up to 150%. Absolutely nothing comes out of the speakers. (The speakers sound great under Windows 10.) Complete alsa-info output is attached, but here are some snippets: !!DMI Information !!--- Manufacturer: SAMSUNG ELECTRONICS CO., LTD. Product Name: 950SBE/951SBE Product Version: P06RES Firmware Version: P06RES.075.190529.SP Board Vendor: SAMSUNG ELECTRONICS CO., LTD. Board Name:NP950SBE-K01US !!Kernel Information !!-- Kernel release:5.3.0-19-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !! Driver version: k5.3.0-19-generic Library version:1.1.9 Utilities version: 1.1.9 !!Loaded ALSA modules !!--- snd_hda_intel !!Sound Servers on this system !! Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!- 0 [PCH]: HDA-Intel - HDA Intel PCH HDA Intel PCH at 0x604b118000 irq 177 !!PCI Soundcards installed in the system !!-- 00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP High Definition Audio Controller (rev 11) !!Advanced information - PCI Vendor/Device/Subsystem ID's !!--- 00:1f.3 0401: 8086:9dc8 (rev 11) DeviceName: Onboard - Sound !!HDA-Intel Codec information !!--- --startcollapse-- Codec: Realtek ALC298 Address: 0 AFG Function Id: 0x1 (unsol 1) Vendor Id: 0x10ec0298 Subsystem Id: 0x144dc812 Revision Id: 0x100103 No Modem Function Group found Default PCM: rates [0x60]: 44100 48000 bits [0xe]: 16 20 24 formats [0x1]: PCM Default Amp-In caps: N/A Default Amp-Out caps: N/A State of AFG node 0x01: Power states: D0 D1 D2 D3 D3cold CLKSTOP EPSS Power: setting=D0, actual=D0 GPIO: io=8, o=0, i=0, unsolicited=1, wake=0 IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out Control: name="Headphone Playback Volume", index=0, device=0 ControlAmp: chs=3, dir=Out, idx=0, ofs=0 Device: name="ALC298 Analog", type="Audio", device=0 Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0 Amp-Out vals: [0x00 0x00] Converter: stream=1, channel=0 PCM: rates [0x60]: 44100 48000 bits [0xe]: 16 20 24 formats [0x1]: PCM Power states: D0 D1 D2 D3 EPSS Power: setting=D0, actual=D0 Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out Control: name="Speaker Playback Volume", index=0, device=0 ControlAmp: chs=3, dir=Out, idx=0, ofs=0 Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0 Amp-Out vals: [0x7f 0x7f] Converter: stream=1, channel=0 ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: martin 1383 F pulseaudio CurrentDesktop:
[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones
FYI - I have the NP950XEE (GalaxyBook2 Pro w/ Intel ARC graphics), have been struggling with the same problem and trying to fix for days now. I have perfect sound in headphones, no sound on speakers. I've implemented every fix discussed here, and haven't seen one single effect. I'm running 22.04. I tried upgrading kernels to 5.17 and 6.0 also, no effect. No matter what I try, headphones work, speakers not (and no metallic sound on headphones). Can anyone give any help/guidance, I'm stuck. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1851518 Title: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones Status in Linux: New Status in linux package in Ubuntu: Fix Released Bug description: I've been googling this issue for 10's of hours and tried many things. Relase of Ubuntu: 19.10 Expected outcome: Music plays on the internal speakers and headphones. Actual outcome: I can barely hear audio using headphones with volume turned up to 150%. Absolutely nothing comes out of the speakers. (The speakers sound great under Windows 10.) Complete alsa-info output is attached, but here are some snippets: !!DMI Information !!--- Manufacturer: SAMSUNG ELECTRONICS CO., LTD. Product Name: 950SBE/951SBE Product Version: P06RES Firmware Version: P06RES.075.190529.SP Board Vendor: SAMSUNG ELECTRONICS CO., LTD. Board Name:NP950SBE-K01US !!Kernel Information !!-- Kernel release:5.3.0-19-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !! Driver version: k5.3.0-19-generic Library version:1.1.9 Utilities version: 1.1.9 !!Loaded ALSA modules !!--- snd_hda_intel !!Sound Servers on this system !! Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!- 0 [PCH]: HDA-Intel - HDA Intel PCH HDA Intel PCH at 0x604b118000 irq 177 !!PCI Soundcards installed in the system !!-- 00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP High Definition Audio Controller (rev 11) !!Advanced information - PCI Vendor/Device/Subsystem ID's !!--- 00:1f.3 0401: 8086:9dc8 (rev 11) DeviceName: Onboard - Sound !!HDA-Intel Codec information !!--- --startcollapse-- Codec: Realtek ALC298 Address: 0 AFG Function Id: 0x1 (unsol 1) Vendor Id: 0x10ec0298 Subsystem Id: 0x144dc812 Revision Id: 0x100103 No Modem Function Group found Default PCM: rates [0x60]: 44100 48000 bits [0xe]: 16 20 24 formats [0x1]: PCM Default Amp-In caps: N/A Default Amp-Out caps: N/A State of AFG node 0x01: Power states: D0 D1 D2 D3 D3cold CLKSTOP EPSS Power: setting=D0, actual=D0 GPIO: io=8, o=0, i=0, unsolicited=1, wake=0 IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0 Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out Control: name="Headphone Playback Volume", index=0, device=0 ControlAmp: chs=3, dir=Out, idx=0, ofs=0 Device: name="ALC298 Analog", type="Audio", device=0 Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0 Amp-Out vals: [0x00 0x00] Converter: stream=1, channel=0 PCM: rates [0x60]: 44100 48000 bits [0xe]: 16 20 24 formats [0x1]: PCM Power states: D0 D1 D2 D3 EPSS Power: setting=D0, actual=D0 Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out Control: name="Speaker Playback Volume", index=0, device=0 ControlAmp: chs=3, dir=Out, idx=0, ofs=0 Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0 Amp-Out vals: [0x7f 0x7f] Converter: stream=1, channel=0 ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: martin 1383 F pulseaudio
