I'm having the same issue with:
Acer Aspire V3-371 running Ubuntu 14.10 kernel: 3.16.0-29-generic
lspci -nnk printout includes this:
02:00.0 Network controller [0280]: Qualcomm Atheros AR9462 Wireless Network
Adapter [168c:0034] (rev 01)
Subsystem: Foxconn International, Inc. Device
I got pointed here from:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1425252
As suggested also above I copied both these files from Windows' (Program
Files\Common Files\QCA-Bluetooth) to Ubuntu's /lib/firmware/ar3k -folder:
- AthrBT_0x11020100.dfu
- ramps_0x11020100_40.dfu
With these
*** This bug is a duplicate of bug 1394368 ***
https://bugs.launchpad.net/bugs/1394368
@Jeremy and @Joseph
I'm commenting here (and to 1394368) to conclude the discussion should anyone
else be fighting with the same issue.
As Jeremy suggested I copied both these files from Windows' (Program
@Joseph
Thanks. I just installed both
- linux-image-3.18.0-14-generic_3.18.0-14.15~lp1425252v1_amd64.deb and
- linux-image-extra-3.18.0-14-generic_3.18.0-14.15~lp1425252v1_amd64.deb
Unfortunately the result was the same as with the previous
4.0.0.-04rc1:
Bluetooth doesn't show up in menu
apport information
** Tags added: apport-collected
** Description changed:
This bug is related to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1352821
Bluetooth on Ubuntu 14.10 running on Acer Aspire V3-371-79RJ laptop does not
work. WiFi on the same device works normally
apport information
** Attachment added: ProcEnviron.txt
https://bugs.launchpad.net/bugs/1425252/+attachment/4326591/+files/ProcEnviron.txt
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apport information
** Attachment added: BootDmesg.txt
https://bugs.launchpad.net/bugs/1425252/+attachment/4326584/+files/BootDmesg.txt
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apport information
** Attachment added: CRDA.txt
https://bugs.launchpad.net/bugs/1425252/+attachment/4326585/+files/CRDA.txt
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https://bugs.launchpad.net/bugs/1425252
** Changed in: linux (Ubuntu)
Status: Incomplete = Confirmed
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Title:
0489:e076 - Qualcomm Atheros - Ubuntu 14.10 bluetooth
apport information
** Attachment added: PulseList.txt
https://bugs.launchpad.net/bugs/1425252/+attachment/4326594/+files/PulseList.txt
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apport information
** Attachment added: ProcInterrupts.txt
https://bugs.launchpad.net/bugs/1425252/+attachment/4326592/+files/ProcInterrupts.txt
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apport information
** Attachment added: RfKill.txt
https://bugs.launchpad.net/bugs/1425252/+attachment/4326595/+files/RfKill.txt
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apport information
** Attachment added: IwConfig.txt
https://bugs.launchpad.net/bugs/1425252/+attachment/4326587/+files/IwConfig.txt
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apport information
** Attachment added: CurrentDmesg.txt
https://bugs.launchpad.net/bugs/1425252/+attachment/4326586/+files/CurrentDmesg.txt
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apport information
** Attachment added: WifiSyslog.txt
https://bugs.launchpad.net/bugs/1425252/+attachment/4326598/+files/WifiSyslog.txt
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apport information
** Attachment added: ProcModules.txt
https://bugs.launchpad.net/bugs/1425252/+attachment/4326593/+files/ProcModules.txt
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apport information
** Attachment added: Lsusb.txt
https://bugs.launchpad.net/bugs/1425252/+attachment/4326589/+files/Lsusb.txt
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apport information
** Attachment added: UdevDb.txt
https://bugs.launchpad.net/bugs/1425252/+attachment/4326596/+files/UdevDb.txt
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apport information
** Attachment added: UdevLog.txt
https://bugs.launchpad.net/bugs/1425252/+attachment/4326597/+files/UdevLog.txt
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apport information
** Attachment added: Lspci.txt
https://bugs.launchpad.net/bugs/1425252/+attachment/4326588/+files/Lspci.txt
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apport information
** Attachment added: ProcCpuinfo.txt
https://bugs.launchpad.net/bugs/1425252/+attachment/4326590/+files/ProcCpuinfo.txt
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Public bug reported:
This bug is related to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1352821
Bluetooth on Ubuntu 14.10 running on Acer Aspire V3-371-79RJ laptop does not
work. WiFi on the same device works normally and also bluetooth seems to work
normally, but when searching for
@Joseph, thanks for the advice.
I've now opened a separate bug about the same issue with 0489:e076 here:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1425252
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@Joseph
Thanks. Just installed linux-
image-4.0.0-04rc1-generic_4.0.0-04rc1.201502261652_amd64.deb -
should I have installed somenthing else also? There was no linux-image-
extra available this time.
Now - after installing and restart - the Bluetooth disappeared
alltogether. It doesn't
Followed Joseph's advice and installed both linux-image and linux-image-
extra packages from ...~jsalisbury...
NOW:
~$ uname -a
Linux Cake 3.16.0-31-generic #41~lp1352821v1 SMP Fri Feb 20 20:52:34 UTC 2015
x86_64 x86_64 x86_64 GNU/Linux
But unfortunately this had no effect on Bluetooth's
14.10 bluetooth does not see any
devices
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Mr. Jukka Niiranen (Firstname Lastname)
Katajasaarenkatu 6 A 16
FI-53900 Lappeenranta
Finland
Tel: +358 (0)40 502 8201
Email
I've been following this bug as I'm also affected. I've AR9462 in Acer
Aspire V3-371-79RJ and Ubuntu 15.04 (3.19.0-26-generic).
I made a clean install about a month ago and have now all updates
installed. Still dmesg says: "Bluetooth: Patch file not found
ar3k/AthrBT_0x11020100.dfu" and bluetooth
Raphaël,
Thank you for very very clear and precise recap.
I followed your advice, but for some reason 'sudo dpkg -i
ar9462-dkms_1.5.1_all.deb' stops to 'Error! Bad return status for module
build on kernel: 3.19.0-26-generic (x86_64)'.
I've included both
- terminal output (build_command.txt) and
Acer has confirmed me that they have hardware issues with Acer V3-371 's
touchpad mouse.
I contacted Acer's support here in Finland and immediately after
describing the problem on the phone I received a RMA number to send the
device for repairs. Acer repaired the device and returned it to me. The
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