This issue could be fixed by installing the proprietary nvidia-331
driver. Therefore I think we don't need to add the blocker tag to this.
** Package changed: linux (Ubuntu) = xserver-xorg-video-nouveau
(Ubuntu)
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Public bug reported:
CID: 201305-13527 Dell Precision M4800
With Enable Switchable Graphics disabled in the BIOS, this system
would use software rendering in Unity.
ubuntu@201305-13527:~$ /usr/lib/nux/unity_support_test -c -p
OpenGL vendor string: VMware, Inc.
OpenGL renderer string: Gallium
Also, I found that if the Lock option in Brightness and Lock was set
to off, the screen will be off every time when the lid was closed. Maybe
it's the lock event causing this issue.
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Public bug reported:
CID: 201312-14381 Dell Latitude 3340
With the When the lid is closed option set to Do nothing.
When closing the lid, the screen won't be off but the system will be locked. If
you close the lid again, the screen will be off this time.
Steps:
1. Install 14.04.1 + update
As per Ara's comment, we should only consider if it would suspend when closing
the lid.
For this case, it's out of scope.
Therefore I will remove the blocker tag. Thanks!
** Tags removed: blocks-hwcert
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** No longer affects: hwe-next
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https://bugs.launchpad.net/bugs/1412329
Title:
[Dell Latitude 3340] When closing the lid, the screen won't be off
unless it's locked
** Changed in: linux (Ubuntu)
Assignee: Jesse Sung (wenchien) = (unassigned)
** Changed in: linux (Ubuntu)
Importance: Medium = Low
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Public bug reported:
CID: 201312-14381 Dell Latitude 3340
This system has a touchpad and two physical buttons.
Steps:
1. Install 14.04.1 + update (3.13.0-43), boot to desktop and open the nautilus.
2. Try to select multiple files with one finger on the touchpad, hold the left
button and hover
** Changed in: linux (Ubuntu)
Assignee: Anthony Wong (anthonywong) = Po-Hsu Lin (cypressyew)
** Changed in: linux (Ubuntu)
Assignee: Po-Hsu Lin (cypressyew) = (unassigned)
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** Also affects: hwe-next
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/1412346
Title:
[Dell Latitude 3340] With one finger on the touchpad,
ubuntu@201312-14381:~$ xinput list
⎡ Virtual core pointer id=2[master pointer (3)]
⎜ ↳ Virtual core XTEST pointerid=4[slave pointer (2)]
⎜ ↳ ELAN Touchscreen id=11 [slave pointer (2)]
⎜ ↳ AlpsPS/2 ALPS
** Changed in: linux (Ubuntu)
Status: Confirmed = Triaged
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Title:
[Dell Latitude 3340] With one finger on the touchpad, the
I can't reporoduce this on 3.16.0-29 kernel, can't reproduce this after revert
back to 3.13.0-44 as well.
Maybe it's just a glitch.
I will mark this as Invalid, thanks!
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For the record, today I found another laptop is having the same issue after a
long sleep from a S3.
201306-13866 Dell Latitude 3540
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Public bug reported:
CID: 201209-11641 HP Pavilion dv6 Notebook PC
Brightness control does not work on this system.
The brightness level indicator would change with hotkey events, but the
brightness itself would only change with the last two steps.
Debugging information:
** Attachment added: dmidecode.log
https://bugs.launchpad.net/ubuntu/+source/linux-lts-trusty/+bug/1416940/+attachment/4310115/+files/dmidecode.log
** Also affects: hwe-next
Importance: Undecided
Status: New
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Public bug reported:
CID: 201309-14164 Compaq 15 Notebook PC
There was once a simliar bug reported: bug 1334950
But for this one, the model name for this system is Compad 15 Notebook PC,
instead of HP Touchsmart 15, thus the patch in that bug does not work for this.
Steps:
1. Install 14.04.1 +
Note that the DKMS provided by David in comment #5 of bug 1334950 could
make the audio mute LED works on this system.
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Title:
For 201309-14164, the model name is different (Compad 15 Notebook PC), please
refer to bug 1416991 for this issue.
I'll remove the tag here.
** Tags removed: 201309-14164
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This issue would happen when user is using the Mirrored Displays with an
external monitor.
The screen display will be set to 1280*720, causing this issue.
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Public bug reported:
CID: 201410-15952 Dell Inspiron 7548
I'm not sure which package to blame with, I guess maybe it has something to do
with X, thing is:
when the system is running in 3840*2160 resolution, the display will blink with
these browsers under certain conditions.
Steps:
1.
Some error message could be found in dmesg output, but they won't be
generated when this happens
** Attachment added: dmesg.log
https://bugs.launchpad.net/hwe-next/+bug/1407913/+attachment/4292806/+files/dmesg.log
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** Attachment added: Xorg.0.log
https://bugs.launchpad.net/hwe-next/+bug/1407913/+attachment/4292805/+files/Xorg.0.log
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Title:
For the error message in dmesg, I think it's the external webcam, it
could be reproduced when removing the external USB webcam. Therefore I
think they are not related.
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Also, contrast to the proprietary bug 1386561, extended /mirror mode
works with power-saving mode
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https://bugs.launchpad.net/bugs/1407850
Title:
AMD Radeon R7 M265
Oops, the kernel mentioned in comment #14 should be 3.19.0-rc2
Also, I tried to do multiple manual suspend on this system with 3.19.0-rc2, on
the 7th cycle, the webcam dropped.
/dev/video0 disappeared, and the webcam disappeared from lsusb output.
Attachment is the dmesg output when this
** Also affects: hwe-next
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/1407604
Title:
[Dell Inspiron 7548] Brightness control does not work
Verified with acpi_backlight=vendor parameter added into grub, the
result is the brightness level indicator would only change between max
and max-1, however, the brightness itself does not.
With acpi_osi='!Windows 2012' added, the brightness keys are not
working at all.
ubuntu@201408-15450:~$
Also affect 201410-15952 Dell Inspiron 7548
It's an I+A system. Brightness control does not work with the opensoure driver,
and the proprietary fglrx driver.
** Tags added: 201410-15952
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Public bug reported:
CID: 201408-15450 Inspiron 7548
Brightness control does not work on this system with 14.04.1
The brightness level indicator would change with hotkey events, but the
brightness itself does not.
Debugging information:
root@201408-15450:~$ ls /sys/class/backlight
acpi_video0
Public bug reported:
CID: 201410-15952 Dell Inspiron 7548
This system cannot resume from suspend with the proprietary driver, neither
fglrx (2:13.350.1-0ubuntu2) nor fglrx-update (2:13.350.1-0ubuntu2)
But it works with the opensource one.
The discrete graphic card on this system is AMD Radeon
Suspend works well with the latest AMD driver
ubuntu@201410-15952:~$ /usr/lib/nux/unity_support_test -c -p
OpenGL vendor string: ATI Technologies Inc.
OpenGL renderer string: AMD Radeon R7 M265 Series
OpenGL version string: 4.4.13283 Compatibility Profile Context 14.501.1003
Not software
Verified with kernel parameter video.use_native_backlight=1 and 3.16 kernel
Both of them could make the brightness control back to work.
Thanks
** Changed in: hwe-next
Status: Incomplete = Fix Committed
** Changed in: hwe-next
Status: Fix Committed = Confirmed
** Changed in: linux
Public bug reported:
CID: 201312-14381 Dell Latitude 3340
The wireless LED won't be off when the wifi is off by using the hotkey or with
it disabled in the network-manager.
(LED always on)
Steps:
1. Install 14.04.1 + update
2. Test the wireless LED by using the hotkey
3. Test the wireless LED
Hello Anthony,
Yes, the 3.17 kernel provided in comment #72 works, display won't be
flickering with these steps.
** Changed in: hwe-next
Status: Incomplete = Confirmed
** Changed in: linux (Ubuntu)
Status: Incomplete = Confirmed
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Also affect 201310-14256 HP 14 TouchSmart Notebook PC
With AMD Radeon HD 8330 [1002:9832]
** Tags added: 201310-14256
** Summary changed:
- [HP 15 Touchsmart] AMD Radeon HD 8400[1002:9830] ghost image appears with
specific resolutions
+ AMD Radeon HD 8400/8330[1002:9830][1002:9832] ghost image
Also affect 201310-14256 HP 14 TouchSmart Notebook PC
With AMD Radeon HD 8330 [1002:9832]
Also note that this issue won't happen if connect to the external
monitro with the D-Sub cable.
** Tags added: 201310-14256
** Summary changed:
- AMD Radeon R2[1002:9853] Unable to reach full screen on
Hi David,
It will be great to have it backported to 3.13, by doing so we will be able to
certify them with the LTS kernel.
Thanks!!
** Changed in: linux (Ubuntu)
Status: Incomplete = Confirmed
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Hi David,
It will be great to have it backported to 3.13, by doing so we will be able to
certify them with the LTS kernel.
Thanks!!
** Changed in: linux (Ubuntu)
Status: Incomplete = Confirmed
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** Also affects: hwe-next
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/1418312
Title:
[HP Pavilion 14 Notebook PC] Audio mute LED does not
Brightness control works with video.use_native_backlight=1 and 3.16.0-28
Thanks.
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Title:
[Dell Inspiron 7548] Brightness control
Public bug reported:
CID: 201307-14037 Vostro 5470
Brightness control does not work on this system
The brightness level indicator would change with hotkey events, but the
brightness itself does not.
There is a simliar bug reported before, bug 1333638 for 201307-14038,
another Vostro 5470, but
** Also affects: hwe-next
Importance: Undecided
Status: New
** Attachment added: dsdt.dsl
https://bugs.launchpad.net/hwe-next/+bug/1408592/+attachment/4293940/+files/dsdt.dsl
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Verified with this again today,
on 201402-14677 Dell Vostro 3446 with 14.04 (3.13.0-34, nothing changed when I
open this bug), the drivers are now available.
Also double confirmed this on 201211-12070 Dell Vostro 5460, drivers are
available with 14.04.1 stock image + apt-get update.
I think we
Hi, Tai,
Today I found there is a simliar bug, bug 1362098, does not exist anymore just
with apt-get update command, could you give it a try? Thanks!
** Changed in: linux (Ubuntu)
Status: Confirmed = Incomplete
** Also affects: hwe-next
Importance: Undecided
Status: New
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Note that with the DKMS provided by Hui Wang in comment #9 of bug 1339998 could
make the mic mute LED work.
(But it will also make the wireless not working on this system.)
** Also affects: hwe-next
Importance: Undecided
Status: New
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Public bug reported:
CID: 201312-14381 Dell Latitude 3340
The wireless key cannot control the Bluetooth on this system.
Steps:
1. Install 14.04.1 + update, boot to desktop
2. Try to disable / enable the Bluetooth by using the wireless key
Actual result:
* before pressing the wireless key
BTW, this system finished the 30 cycle suspend test with 3.19.0-rc2
kernel, and it doesn't have this kind of reboot stuck issue.
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https://bugs.launchpad.net/bugs/1335026
Public bug reported:
CID: 201312-14381 Dell Latitude 3340
As mentioned in bug 1326684, the mic mute LED does not work on this
system.
Steps:
1. Install 14.04.1 + update to make the mic mute key work
2. Test the mic mute key
Expected result:
Mic mute LED should lit when the mic is disabled.
** Attachment added: 3.19dmesg.log
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1335026/+attachment/4292159/+files/3.19dmesg.log
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With 3.19.0-rc2, the same ACPI error messages still could be found in the test
report:
s3: HIGH Kernel message: [ 259.859494] ACPI Error: Field [DRQL] at 144
exceeds Buffer [NULL] size 128 (bits) (20141107/dsopcode-236)
s3: HIGH Kernel message: [ 259.859501] ACPI Error: Method
With BIOS upgraded to A06 [1] (the A12 BIOS here is for Optiplex 3010), nothing
changed on 3.13.0-rc2.
It finished the 30 cycle suspend test again, with the same error message in
dmesg and fwts report.
Also, the failed to be enabled device: usb 1-4, which I guess is the
webcam, still working
** Changed in: hwe-next
Status: New = Fix Released
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https://bugs.launchpad.net/bugs/1345895
Title:
[Dell Inspiron 3541] USB3 stick speed drop to 480M after first
** Tags removed: blocks-hwcert
** Tags added: certification-grey
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Title:
[Dell Latitude 3340] Microphone mute LED does not work on
Verified with Utopic + proposed kernel on 201309-14164, it works as
expected.
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Title:
[Compaq 15 Notebook PC] Audio mute LED does
Hello Brad,
this bug is already fixed in 3.13.0-44.73, and it works with Utopic stock image
(3.16 kernel)
I guess this verification request should be pointed to bug 1416991 instead.
(Bug 1416991 could be fixed by applying -proposed on Utopic)
Thanks
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** Changed in: linux-lts-utopic (Ubuntu)
Assignee: (unassigned) = Anthony Wong (anthonywong)
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https://bugs.launchpad.net/bugs/1431181
Title:
[Lenovo X250]
Verified with the latest 3.13 kernel (3.13.0-46), it's still not working.
Also not working with 14.10 LiveUSB, not working with the latest mainline
kernel 4.0.0-rc4
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BTW, with some more test, I found that the edge scrolling (both vertical and
horizontal) are still not working.
Not even with 3.16 kernel (14.04.2 stock image)
I will revert the bug status after confirming this is a blocker.
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Public bug reported:
CID: 201209-11840 Dell L322X
The battery hotkey on this system (fn+f3) cannot bring up the power management
dialog.
Also verified with 14.04.2 on LiveUSB, it's not working as well.
But it works with 12.04.5 on LiveUSB. (Maybe it's user-space related?)
It seems that the key
This is the xev ouput when pressing the fn+f3 battery hotkey:
MappingNotify event, serial 39, synthetic NO, window 0x0,
request MappingKeyboard, first_keycode 8, count 248
FocusOut event, serial 39, synthetic NO, window 0x3e1,
mode NotifyGrab, detail NotifyAncestor
FocusIn event,
Verified with the latest 3.13 kernel (3.13.0-46), it's still not working.
Also not working with 14.10 LiveUSB, not working with the latest mainline
kernel 4.0.0-rc4
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Base on our certificate coverage guide, it will be a blocker if edge
scrolling does not work, I will revert the bug status to confirmed,
thanks!
** Changed in: hwe-next
Status: Fix Released = Confirmed
** Changed in: linux (Ubuntu)
Status: Fix Released = Confirmed
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Verified with 3.13.0-34, BIOS A10 in UEFI mode, it's still happening.
Command for testing: sudo fwts -P s4
fwts version 15.03
If you let the system wake itself up, the system will stuck and the display
will garbled (picture attached here) on resuming from hibernate.
However, if you wake it up
By applying updates (3.13.0-46), this touchpad is now detected as a
SynPS/2 Synaptics TouchPad.
And both one / two-finger scrolling are working now.
ubuntu@201404-14998:~$ xinput list
⎡ Virtual core pointer id=2[master pointer (3)]
⎜ ↳ Virtual core XTEST pointer
Public bug reported:
CID: 201404-14998 Dell Vostro 3546
The touchpad on this system was detected as DLL0662:00 06CB:2985
And user can't scroll with it (option not available in the Mouse Touchpad
tool)
$ xinput list
⎡ Virtual core pointer id=2[master pointer (3)]
Public bug reported:
CID: 201408-15444 Vostro 3549
The wireless key does not work on this system.
Debugging information:
ubuntu@201408-15444:~$ sudo showkey -k
kb mode was ?UNKNOWN?
[ if you are trying this under X, it might not work
since the X server is also reading /dev/console ]
press any
** Attachment added: Xorg.0.log
https://bugs.launchpad.net/ubuntu/+source/linux-lts-utopic/+bug/1434514/+attachment/4350639/+files/Xorg.0.log
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Public bug reported:
CID: 201408-15444 Dell Vostro
The desktop will act erratically after connect to an external monitor,
* First thing is the content of System Settings will gone when the window is
not in focus.
* The characters like l, i will be missing from the console.
This won't back to
Verified with 3.13.0-46, wireless key works as expected on it.
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https://bugs.launchpad.net/bugs/1434442
Title:
[Vostro 3549] Wireless key does not work on
acpi_osi=\!Windows 2012\ parameter can't make it work.
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Title:
[Vostro 3549] Wireless key does not work on 14.04.2
Add options dell_laptop force_rfkill=1 into /etc/modprobe.d/dell.conf
will make the key partially work
Before the key press:
ubuntu@201408-15444:~$ rfkill list
0: dell-wifi: Wireless LAN
Soft blocked: no
Hard blocked: no
1: dell-bluetooth: Bluetooth
Soft blocked: no
Verified with 3.13.0-46, it works on 201401-14530 Dell Inspiron 5547
Thanks!
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https://bugs.launchpad.net/bugs/1332379
Title:
[Dell Inspiron 5547/5447] Unable to control
Power consumption sampled with powerstat on 201208-11536 Dell Latitude
6430u
Sample rate: 15s, with 360 data points (90 min)
Result:
A. Without the options snd-hda-intel power_save_controller=N
1. with sudo pm-powersave false
4.18 Watts on Average with Standard Deviation 0.27
Hello Anthony, Jesse
Verified with 14.04.1 stock image (3.13.0-32)
Both horizontal / vertical scrolling (two-finger) are working now.
Therefore I will mark this bug as fix-released.
Thanks
** Changed in: hwe-next
Status: New = Fix Released
** Changed in: linux (Ubuntu)
Status: In
** Summary changed:
- [Dell Vostro 5470] No HDMI audio with 14.04
+ HDMI audio hot-plug detection does not work well with laptop running on
battery with 14.04
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BTW, it does not work with 3.16.0-33-generic kernel as well.
** Changed in: linux (Ubuntu)
Importance: Undecided = Medium
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It works on 14.04.1 stock image (3.13.0-32), verified on 201404-14997
(with the same touchpad)
** Summary changed:
- Unable to scroll with DLL0662:00 06CB:2985 touchpad on 14.04.1
+ Unable to scroll with DLL0662:00 06CB:2985 touchpad on 14.04
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Public bug reported:
CID: 201404-14997 Dell Vostro 3546
The touchpad was detected as DLL0662:00 06CB:2985 on 14.04.1 stock image
(3.13.0-32)
And it works with three / four finger tapping gesture.
But after upgraded to 3.13.0-48, it's detected as SynPS/2 Synaptics TouchPad,
therefore it can't
** Attachment added: dmidecode.txt
https://bugs.launchpad.net/hwe-next/+bug/1435731/+attachment/4354303/+files/dmidecode.txt
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Public bug reported:
CID: 201307-13932 Dell Inspiron 7437
The wireless key does not work on this system.
Nothing could be detected with sudo showkey -s
ubuntu@201307-13932:~$ sudo showkey -k
kb mode was ?UNKNOWN?
[ if you are trying this under X, it might not work
since the X server is also
WORKAROUND:
it work with the acpi_osi=\!Windows 2012\ parameter added to grub
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Title:
[Dell Inspiron 7437] Wireless key does not
** Changed in: linux-lts-utopic (Ubuntu)
Status: Confirmed = Incomplete
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https://bugs.launchpad.net/bugs/1434514
Title:
Unity will act erratically after
** Attachment added: dmidecode.txt
https://bugs.launchpad.net/hwe-next/+bug/1435278/+attachment/4353227/+files/dmidecode.txt
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Public bug reported:
CID: 201408-15447 Dell Vostro 3449
The wireless key does not work on this system at all.
acpi_osi=\!Windows 2012\ parameter can't make it work.
And unlike bug 1434442, adding options dell_laptop force_rfkill=1 into
/etc/modprobe.d/dell.conf can't make it work as well.
Hi Nebula,
For right clicks on your clickpad (touchpad without physical buttons)
I'm wondering if you could do right click correctly by putting a finger on the
right button area (but do not press down)
And use a pen or some other object that touchpad can't recognize to click on
the left button?
Also affect 201402-14674 - Dell Inspiron 3442
** Attachment added: dmidecode.log
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1393686/+attachment/4332936/+files/dmidecode.log
** Tags added: 201402-14674
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Despite there is no EE message in Xorg.0.log, possible error message could be
found in dmesg output after resumed from S3 for a while:
[ 355.356338] 6[fglrx] ASIC hang happened
[ 355.356342] CPU: 2 PID: 1149 Comm: Xorg Tainted: P OX
3.13.0-45-generic #74-Ubuntu
[ 355.356343]
Hi Alberto,
It seems that it's not totally frozen. I could still ssh into it.
** Attachment added: Xorg.0.log
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1418822/+attachment/4332046/+files/Xorg.0.log
** Changed in: hwe-next
Status: Incomplete = Confirmed
** Changed in:
Hi Anthony,
I have verified with the drm-intel-nightly kernel (version 4.0.0-994) on
201403-14892, and it could get rid of the unknown display.
Thanks
** Changed in: hwe-next
Status: Incomplete = Confirmed
** Changed in: linux (Ubuntu)
Status: Incomplete = Confirmed
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You
Verified with 201305-13673 Dell Inspiron 5437 again, it works with 14.04.1 +
update (3.13.0-46)
Thanks!
** Changed in: hwe-next
Status: In Progress = Fix Released
** Changed in: linux (Ubuntu)
Status: Confirmed = Fix Released
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You received this bug notification because you are
@Brian,
You could install 3.16 kernel with sudo apt-get install
linux-generic-lts-utopic command, but I think it's fixed in 3.13 kernel.
After re-tested with newer kernels, I noticed that with the 14.04 stock kernel
(3.13.0-24), there is no Synaptics Touchpad in xinput output:
⎡ Virtual core
Hi Jesse,
Yes! BIOS A03 could fix this poweroff hang issue.
Thanks!
** Changed in: hwe-next
Status: Incomplete = Confirmed
** Changed in: linux (Ubuntu)
Status: Incomplete = Confirmed
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You received this bug notification because you are a member of Kernel
Packages, which is
BTW, although the model name is Envy 23 AIO, but there is a Omni 23
mark on the upper right corner.
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Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1152539
Title:
8086:0162 [HP Envy 23
Hello Anthony,
I found this documentation [1]
I tried to connect it to an external monitor, nothing detected.
I tried to connect a laptop to this AIO, on the laptop it could detect this
AIO, but I can't switch to the laptop display on this AIO.
The buttons on the right hand side are not working
Hello Anthony,
I found this documentation [1]
I tried to connect it to an external monitor, nothing detected.
I tried to connect a laptop to this AIO, on the laptop it could detect this
AIO, but I can't switch to the laptop display on this AIO.
The buttons on the right hand side are not working
Hello Anthony,
I found this documentation [1]
I tried to connect it to an external monitor, nothing detected.
I tried to connect a laptop to this AIO, on the laptop it could detect this
AIO, but I can't switch to the laptop display on this AIO.
The buttons on the right hand side are not working
Hello Anthony,
I found this documentation [1]
I tried to connect it to an external monitor, nothing detected.
I tried to connect a laptop to this AIO, on the laptop it could detect this
AIO, but I can't switch to the laptop display on this AIO.
The buttons on the right hand side are not working
Hello Anthony,
I found this documentation [1]
I tried to connect it to an external monitor, nothing detected.
I tried to connect a laptop to this AIO, on the laptop it could detect this
AIO, but I can't switch to the laptop display on this AIO.
The buttons on the right hand side are not working
Public bug reported:
CID: 201411-16163 Dell Inspiron 3551
The Bluetooth device (0a5c:216a) on this laptop does not work on
14.04.2, it can't find any other Bluetooth devices at all (simliar to
bug 1129865).
In dmesg output, you can see that it failed to load the firmware:
901 - 1000 of 9489 matches
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