[Kernel-packages] [Bug 1796385]

2020-02-21 Thread amer.hwaitat
Hi,

also you can check the journalctl

journalctl -l|grep -i error > journal-errors.txt


cheers

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https://bugs.launchpad.net/bugs/1796385

Title:
  watchdog: BUG: soft lockup - CPU#10 stuck for 22s! [gnome-shell:1112]

Status in Linux:
  Confirmed
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I can use the system for a while, then at random, the screen blinks and 
freezes. Must reboot.
  Seems to happen both with Wayland and Xorg.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 18.10
  Package: linux-image-4.18.0-8-generic 4.18.0-8.9
  ProcVersionSignature: Ubuntu 4.18.0-8.9-generic 4.18.7
  Uname: Linux 4.18.0-8-generic x86_64
  Annotation: Your system might become unstable now and might need to be 
restarted.
  ApportVersion: 2.20.10-0ubuntu11
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  greg   2039 F pulseaudio
   /dev/snd/controlC1:  greg   2039 F pulseaudio
  Date: Tue Oct  2 15:56:23 2018
  Failure: oops
  InstallationDate: Installed on 2018-09-28 (7 days ago)
  InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Beta amd64 (20180927)
  IwConfig:
   lono wireless extensions.
   
   eno1  no wireless extensions.
  MachineType: Gigabyte Technology Co., Ltd. Default string
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-8-generic 
root=UUID=ce06b10d-2a7f-49db-a15b-85554d9a7e4d ro quiet splash vt.handoff=1
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: kerneloops-daemon N/A
  RfKill:
   
  SourcePackage: linux
  Title: watchdog: BUG: soft lockup - CPU#10 stuck for 22s! [gnome-shell:1112]
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/07/2017
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F23
  dmi.board.asset.tag: Default string
  dmi.board.name: X99-UD4-CF
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrF23:bd06/07/2017:svnGigabyteTechnologyCo.,Ltd.:pnDefaultstring:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnX99-UD4-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.family: Default string
  dmi.product.name: Default string
  dmi.product.sku: Default string
  dmi.product.version: Default string
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1796385]

2020-02-21 Thread amer.hwaitat
Hi,

cat /var/log/messages.log | grep -i error >> messages-errors.txt
cat /var/log/nova/nova.log | grep -i error >> nova-errors.txt
cat /var/log/audit/audit.log | grep -i error >> audit-errors.txt

in your home directory you will find the .txt files

take time to trace errors, maybe you will find answers.

if you have a Power-edge servers (DELL), the RC (RAID - Controller)
problem is common.

Otherwise you may have to check Network connections between server and switch, 
replace the UTP cables, and ping the other servers, rabbitMQ in OSP is 
depending on heart-beat to sync between servers, if the Heartbeat fails it 
causes this.
 
Best regards
Amer Hwitat

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1796385

Title:
  watchdog: BUG: soft lockup - CPU#10 stuck for 22s! [gnome-shell:1112]

Status in Linux:
  Confirmed
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I can use the system for a while, then at random, the screen blinks and 
freezes. Must reboot.
  Seems to happen both with Wayland and Xorg.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 18.10
  Package: linux-image-4.18.0-8-generic 4.18.0-8.9
  ProcVersionSignature: Ubuntu 4.18.0-8.9-generic 4.18.7
  Uname: Linux 4.18.0-8-generic x86_64
  Annotation: Your system might become unstable now and might need to be 
restarted.
  ApportVersion: 2.20.10-0ubuntu11
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  greg   2039 F pulseaudio
   /dev/snd/controlC1:  greg   2039 F pulseaudio
  Date: Tue Oct  2 15:56:23 2018
  Failure: oops
  InstallationDate: Installed on 2018-09-28 (7 days ago)
  InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Beta amd64 (20180927)
  IwConfig:
   lono wireless extensions.
   
   eno1  no wireless extensions.
  MachineType: Gigabyte Technology Co., Ltd. Default string
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-8-generic 
root=UUID=ce06b10d-2a7f-49db-a15b-85554d9a7e4d ro quiet splash vt.handoff=1
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: kerneloops-daemon N/A
  RfKill:
   
  SourcePackage: linux
  Title: watchdog: BUG: soft lockup - CPU#10 stuck for 22s! [gnome-shell:1112]
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/07/2017
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F23
  dmi.board.asset.tag: Default string
  dmi.board.name: X99-UD4-CF
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrF23:bd06/07/2017:svnGigabyteTechnologyCo.,Ltd.:pnDefaultstring:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnX99-UD4-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.family: Default string
  dmi.product.name: Default string
  dmi.product.sku: Default string
  dmi.product.version: Default string
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

To manage notifications about this bug go to:
https://bugs.launchpad.net/linux/+bug/1796385/+subscriptions

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[Kernel-packages] [Bug 1796385]

2020-02-18 Thread amer.hwaitat
you can also check RAID card as it's common to be defect and causes
problems on servers, and disk I/O latency if there is a disk problem it
will affect the performance, I had this on HDD also for some services
that needed an SSD to be installed and recommended by some Vendor to me.

I checked messages for errors and audit.log, if you are using OSP on
your machines check the related Nova.log ... etc

BR

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1796385

Title:
  watchdog: BUG: soft lockup - CPU#10 stuck for 22s! [gnome-shell:1112]

Status in Linux:
  Confirmed
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I can use the system for a while, then at random, the screen blinks and 
freezes. Must reboot.
  Seems to happen both with Wayland and Xorg.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 18.10
  Package: linux-image-4.18.0-8-generic 4.18.0-8.9
  ProcVersionSignature: Ubuntu 4.18.0-8.9-generic 4.18.7
  Uname: Linux 4.18.0-8-generic x86_64
  Annotation: Your system might become unstable now and might need to be 
restarted.
  ApportVersion: 2.20.10-0ubuntu11
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  greg   2039 F pulseaudio
   /dev/snd/controlC1:  greg   2039 F pulseaudio
  Date: Tue Oct  2 15:56:23 2018
  Failure: oops
  InstallationDate: Installed on 2018-09-28 (7 days ago)
  InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Beta amd64 (20180927)
  IwConfig:
   lono wireless extensions.
   
   eno1  no wireless extensions.
  MachineType: Gigabyte Technology Co., Ltd. Default string
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-8-generic 
root=UUID=ce06b10d-2a7f-49db-a15b-85554d9a7e4d ro quiet splash vt.handoff=1
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: kerneloops-daemon N/A
  RfKill:
   
  SourcePackage: linux
  Title: watchdog: BUG: soft lockup - CPU#10 stuck for 22s! [gnome-shell:1112]
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/07/2017
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F23
  dmi.board.asset.tag: Default string
  dmi.board.name: X99-UD4-CF
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrF23:bd06/07/2017:svnGigabyteTechnologyCo.,Ltd.:pnDefaultstring:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnX99-UD4-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.family: Default string
  dmi.product.name: Default string
  dmi.product.sku: Default string
  dmi.product.version: Default string
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

To manage notifications about this bug go to:
https://bugs.launchpad.net/linux/+bug/1796385/+subscriptions

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[Kernel-packages] [Bug 1796385]

2020-02-18 Thread amer.hwaitat
I had the same problem with OSP on RHEL 7.6

it seems that there was a network problem with my case, if it's relevant
please check network connectivity, and / or IO latency on your VM, check
the logs for that.

good luck

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1796385

Title:
  watchdog: BUG: soft lockup - CPU#10 stuck for 22s! [gnome-shell:1112]

Status in Linux:
  Confirmed
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I can use the system for a while, then at random, the screen blinks and 
freezes. Must reboot.
  Seems to happen both with Wayland and Xorg.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 18.10
  Package: linux-image-4.18.0-8-generic 4.18.0-8.9
  ProcVersionSignature: Ubuntu 4.18.0-8.9-generic 4.18.7
  Uname: Linux 4.18.0-8-generic x86_64
  Annotation: Your system might become unstable now and might need to be 
restarted.
  ApportVersion: 2.20.10-0ubuntu11
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  greg   2039 F pulseaudio
   /dev/snd/controlC1:  greg   2039 F pulseaudio
  Date: Tue Oct  2 15:56:23 2018
  Failure: oops
  InstallationDate: Installed on 2018-09-28 (7 days ago)
  InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Beta amd64 (20180927)
  IwConfig:
   lono wireless extensions.
   
   eno1  no wireless extensions.
  MachineType: Gigabyte Technology Co., Ltd. Default string
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-8-generic 
root=UUID=ce06b10d-2a7f-49db-a15b-85554d9a7e4d ro quiet splash vt.handoff=1
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: kerneloops-daemon N/A
  RfKill:
   
  SourcePackage: linux
  Title: watchdog: BUG: soft lockup - CPU#10 stuck for 22s! [gnome-shell:1112]
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/07/2017
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F23
  dmi.board.asset.tag: Default string
  dmi.board.name: X99-UD4-CF
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrF23:bd06/07/2017:svnGigabyteTechnologyCo.,Ltd.:pnDefaultstring:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnX99-UD4-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.family: Default string
  dmi.product.name: Default string
  dmi.product.sku: Default string
  dmi.product.version: Default string
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

To manage notifications about this bug go to:
https://bugs.launchpad.net/linux/+bug/1796385/+subscriptions

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[Kernel-packages] [Bug 1796385]

2019-01-28 Thread amer.hwaitat
Message from syslogd@amer at Jan 27 19:26:19 ...
 kernel:NMI watchdog: BUG: soft lockup - CPU#5 stuck for 26s! [swapper/5:0]

Message from syslogd@amer at Jan 27 19:26:19 ...
 kernel:NMI watchdog: BUG: soft lockup - CPU#1 stuck for 27s! [dmeventd:71548]

Message from syslogd@amer at Jan 27 19:27:30 ...
 kernel:NMI watchdog: BUG: soft lockup - CPU#5 stuck for 22s! 
[6_scheduler:64928]

Message from syslogd@amer at Jan 27 19:31:25 ...
 kernel:NMI watchdog: BUG: soft lockup - CPU#5 stuck for 22s! [ksoftirqd/5:34]

Message from syslogd@amer at Jan 27 19:32:42 ...
 kernel:NMI watchdog: BUG: soft lockup - CPU#3 stuck for 33s! 
[swift-object-up:11358]

Message from syslogd@amer at Jan 27 19:33:55 ...
 kernel:NMI watchdog: BUG: soft lockup - CPU#3 stuck for 24s! [dmeventd:71548]

Message from syslogd@amer at Jan 27 19:34:25 ...
 kernel:NMI watchdog: BUG: soft lockup - CPU#2 stuck for 65s! 
[kworker/2:0:59993]

Message from syslogd@amer at Jan 27 19:37:50 ...
 kernel:NMI watchdog: BUG: soft lockup - CPU#2 stuck for 24s! 
[kworker/u256:3:8447]

Message from syslogd@amer at Jan 27 19:37:50 ...
 kernel:NMI watchdog: BUG: soft lockup - CPU#5 stuck for 22s! [ksoftirqd/5:34]

Message from syslogd@amer at Jan 27 19:37:51 ...
 kernel:NMI watchdog: BUG: soft lockup - CPU#0 stuck for 21s! [systemd:11968]

The CPU has been disabled by the guest operating system. Power off or
reset the virtual machine.

upgrade firmware from my side to VMWare 14 instead of using VMware 12 on
RHEL 7.6 Maipo

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1796385

Title:
  watchdog: BUG: soft lockup - CPU#10 stuck for 22s! [gnome-shell:1112]

Status in Linux:
  Confirmed
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I can use the system for a while, then at random, the screen blinks and 
freezes. Must reboot.
  Seems to happen both with Wayland and Xorg.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 18.10
  Package: linux-image-4.18.0-8-generic 4.18.0-8.9
  ProcVersionSignature: Ubuntu 4.18.0-8.9-generic 4.18.7
  Uname: Linux 4.18.0-8-generic x86_64
  Annotation: Your system might become unstable now and might need to be 
restarted.
  ApportVersion: 2.20.10-0ubuntu11
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  greg   2039 F pulseaudio
   /dev/snd/controlC1:  greg   2039 F pulseaudio
  Date: Tue Oct  2 15:56:23 2018
  Failure: oops
  InstallationDate: Installed on 2018-09-28 (7 days ago)
  InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Beta amd64 (20180927)
  IwConfig:
   lono wireless extensions.
   
   eno1  no wireless extensions.
  MachineType: Gigabyte Technology Co., Ltd. Default string
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-8-generic 
root=UUID=ce06b10d-2a7f-49db-a15b-85554d9a7e4d ro quiet splash vt.handoff=1
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: kerneloops-daemon N/A
  RfKill:
   
  SourcePackage: linux
  Title: watchdog: BUG: soft lockup - CPU#10 stuck for 22s! [gnome-shell:1112]
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/07/2017
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F23
  dmi.board.asset.tag: Default string
  dmi.board.name: X99-UD4-CF
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrF23:bd06/07/2017:svnGigabyteTechnologyCo.,Ltd.:pnDefaultstring:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnX99-UD4-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.family: Default string
  dmi.product.name: Default string
  dmi.product.sku: Default string
  dmi.product.version: Default string
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

To manage notifications about this bug go to:
https://bugs.launchpad.net/linux/+bug/1796385/+subscriptions

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Post to : kernel-packages@lists.launchpad.net
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