Quick question, I have exactly the same problem but with one small
difference. I have Asus Q325UA which is pretty much the black version of
UX391UA as far as I know. lshw gives out the following information
system Q325UAR
busQ325UAR
My concern is that since the system reports a different model, it will
require yet another different line to be added to the patch. Can
somebody shed some light if that model needs to be added separately or
will the UX391UA fix the problem on QA325UA as well?
Also, how should I go about submitting a request for the QA325UA if
needed?
Thanks!
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1784485
Title:
[ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
Status in alsa-driver package in Ubuntu:
Fix Committed
Status in linux package in Ubuntu:
Fix Committed
Bug description:
Internal speaker - not sound at all
Cable Headphonse - realy quiet disorted sound
Bluetooth headphones - sound works fine
On Windows 10 everything works fine.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18
Uname: Linux 4.15.0-29-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
AudioDevicesInUse:
USERPID ACCESS COMMAND
/dev/snd/controlC0: pmichalski 7964 F pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Mon Jul 30 22:32:10 2018
InstallationDate: Installed on 2018-07-17 (12 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=
LANG=pl_PL.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
Symptom_Card: Wbudowany dźwięk - HDA Intel PCH
Symptom_DevicesInUse:
USERPID ACCESS COMMAND
/dev/snd/controlC0: gdm2988 F pulseaudio
pmichalski 7964 F pulseaudio
Symptom_Jack: Mic, Internal
Symptom_Type: No sound at all
Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/18/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX391UA.204
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX391UA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: ZenBook S
dmi.product.name: ZenBook S UX391UA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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