[Kernel-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all

2019-03-26 Thread uecm
@VanVan

Just updated to kernel 5.0 and the sound on my model ( Asus Q325UAR / dual boot 
) does NOT work. 
How/where can I submit a report so that the model is included in the list for 
the fix?

As far as I am aware the Q325UAR hardware is exactly the same as UX391UA
but the model was targeted at a different retailer.

Thanks!

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1784485

Title:
  [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all

Status in alsa-driver package in Ubuntu:
  Fix Committed
Status in linux package in Ubuntu:
  Fix Committed

Bug description:
  Internal speaker - not sound at all
  Cable Headphonse - realy quiet disorted sound
  Bluetooth headphones - sound works fine

  On Windows 10 everything works fine.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18
  Uname: Linux 4.15.0-29-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  pmichalski   7964 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Jul 30 22:32:10 2018
  InstallationDate: Installed on 2018-07-17 (12 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=pl_PL.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
  Symptom_Card: Wbudowany dźwięk - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  gdm2988 F pulseaudio
pmichalski   7964 F pulseaudio
  Symptom_Jack: Mic, Internal
  Symptom_Type: No sound at all
  Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/18/2018
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: UX391UA.204
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: UX391UA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: ZenBook S
  dmi.product.name: ZenBook S UX391UA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions

-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp


[Kernel-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all

2019-02-20 Thread uecm
Quick question, I have exactly the same problem but with one small
difference. I have Asus Q325UA which is pretty much the black version of
UX391UA as far as I know. lshw gives out the following information

system Q325UAR
busQ325UAR

My concern is that since the system reports a different model, it will
require yet another different line to be added to the patch. Can
somebody shed some light if that model needs to be added separately or
will the UX391UA fix the problem on QA325UA as well?

Also, how should I go about submitting a request for the QA325UA if
needed?

Thanks!

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1784485

Title:
  [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all

Status in alsa-driver package in Ubuntu:
  Fix Committed
Status in linux package in Ubuntu:
  Fix Committed

Bug description:
  Internal speaker - not sound at all
  Cable Headphonse - realy quiet disorted sound
  Bluetooth headphones - sound works fine

  On Windows 10 everything works fine.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18
  Uname: Linux 4.15.0-29-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  pmichalski   7964 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Jul 30 22:32:10 2018
  InstallationDate: Installed on 2018-07-17 (12 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=pl_PL.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
  Symptom_Card: Wbudowany dźwięk - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  gdm2988 F pulseaudio
pmichalski   7964 F pulseaudio
  Symptom_Jack: Mic, Internal
  Symptom_Type: No sound at all
  Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/18/2018
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: UX391UA.204
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: UX391UA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: ZenBook S
  dmi.product.name: ZenBook S UX391UA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions

-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp