Public bug reported: After an unexpected reboot, cursor disappeared. The only thing, which helped -- typing
gsettings set org.gnome.settings-daemon.plugins.cursor active false and rebooting again. However, cursor now doesn't move with a touchpad. I have found this https://wiki.ubuntu.com/DebuggingTouchpadDetection. I have checked, if cursor moves with a mouse and it does. And there's no touchpad in /proc/bus/input/devices. So, I was recommended there to put it here as a bug. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-143-generic 3.13.0-143.192 ProcVersionSignature: Ubuntu 3.13.0-143.192-generic 3.13.11-ckt39 Uname: Linux 3.13.0-143-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.27 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: Unity Date: Fri Mar 9 13:37:03 2018 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-20140620-0 HibernationDevice: RESUME=UUID=84feb423-aad7-4d48-bf01-2631937bc0e2 InstallationDate: Installed on 2016-04-22 (685 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20140620-04:25 MachineType: Dell Inc. Latitude E5550 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-143-generic root=UUID=c6bfbf1a-d3f5-4a1b-9de8-728f56bc9c6d ro quiet splash pcie_aspm=force radeon.modeset=0 nouveau.modeset=0 video.use_native_backlight=1 video.use_native_backlight=1 vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-143-generic N/A linux-backports-modules-3.13.0-143-generic N/A linux-firmware 1.127.24 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/11/2016 dmi.bios.vendor: Dell Inc. dmi.bios.version: A12 dmi.board.name: 0THWR2 dmi.board.vendor: Dell Inc. dmi.board.version: A01 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA12:bd01/11/2016:svnDellInc.:pnLatitudeE5550:pvr:rvnDellInc.:rn0THWR2:rvrA01:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E5550 dmi.sys.vendor: Dell Inc. ** Affects: linux (Ubuntu) Importance: Undecided Status: Confirmed ** Tags: amd64 apport-bug third-party-packages trusty ** Attachment added: "extra info which is said to be collectied in https://wiki.ubuntu.com/DebuggingTouchpadDetection"; https://bugs.launchpad.net/bugs/1754621/+attachment/5074145/+files/Bug.zip -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1754621 Title: Builtin touchpad is not seen in 'DELL Latitude E5550' after the reboot during update. Status in linux package in Ubuntu: Confirmed Bug description: After an unexpected reboot, cursor disappeared. The only thing, which helped -- typing gsettings set org.gnome.settings-daemon.plugins.cursor active false and rebooting again. However, cursor now doesn't move with a touchpad. I have found this https://wiki.ubuntu.com/DebuggingTouchpadDetection. I have checked, if cursor moves with a mouse and it does. And there's no touchpad in /proc/bus/input/devices. So, I was recommended there to put it here as a bug. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-143-generic 3.13.0-143.192 ProcVersionSignature: Ubuntu 3.13.0-143.192-generic 3.13.11-ckt39 Uname: Linux 3.13.0-143-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.27 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: Unity Date: Fri Mar 9 13:37:03 2018 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-20140620-0 HibernationDevice: RESUME=UUID=84feb423-aad7-4d48-bf01-2631937bc0e2 InstallationDate: Installed on 2016-04-22 (685 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20140620-04:25 MachineType: Dell Inc. Latitude E5550 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-143-generic root=UUID=c6bfbf1a-d3f5-4a1b-9de8-728f56bc9c6d ro quiet splash pcie_aspm=force radeon.modeset=0 nouveau.modeset=0 video.use_native_backlight=1 video.use_native_backlight=1 vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-143-generic N/A linux-backports-modules-3.13.0-143-generic N/A linux-firmware 1.127.24 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/11/2016 dmi.bios.vendor: Dell Inc. dmi.bios.version: A12 dmi.board.name: 0THWR2 dmi.board.vendor: Dell Inc. dmi.board.version: A01 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA12:bd01/11/2016:svnDellInc.:pnLatitudeE5550:pvr:rvnDellInc.:rn0THWR2:rvrA01:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E5550 dmi.sys.vendor: Dell Inc. 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