[Kernel-packages] [Bug 1556228] Re: HP Notebook Probook 440 G3 HDA Intel PCH horrible sounds while booting
Yes, I only changed that option, the other options are by default . And yes, in my case, the noise dissapeared completely. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1556228 Title: HP Notebook Probook 440 G3 HDA Intel PCH horrible sounds while booting Status in alsa-driver package in Ubuntu: Confirmed Status in linux package in Ubuntu: Confirmed Bug description: At first there was no native recognition of my sound driver (see this [ https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1525554 ] a lot of others a experiencing this problem) so there was a workaround to fix that, the notebook has sound output now, but ever since i got these horrible scratching noises while booting, which i dont have booting windows, which is kinda surprising while one could take it for a bios or hardware problem. basic workaround for fixing missing sound driver was adding two lines to the /etc/modprobe.d/alsa-base.conf options snd-hda-intel single_cmd=1 options snd-hda-intel probe_mask=1 with these lines a was able to get sound, but i then have these crazy noises while booting. the following are some lines from the terminal which might help: 'lsb_release -rd' Ubuntu 15.10 cat /proc/asound/version Advanced Linux Sound Architecture Driver Version k4.2.0-30-generic. uname -a Linux 15 4.2.0-27-generic #32-Ubuntu SMP Fri Jan 22 04:49:08 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux lspci -v | grep -A7 -i "audio" 00:1f.3 Multimedia audio controller: Intel Corporation Device 9d70 (rev 21) Subsystem: Hewlett-Packard Company Device 8100 Flags: bus master, fast devsel, latency 64, IRQ 16 Memory at c132 (64-bit, non-prefetchable) [size=16K] Memory at c131 (64-bit, non-prefetchable) [size=64K] Capabilities: Kernel driver in use: snd_hda_intel lsmod | grep snd snd_hda_codec_hdmi 49152 1 snd_hda_intel 36864 2 snd_hda_codec 135168 2 snd_hda_codec_hdmi,snd_hda_intel snd_hda_core 65536 3 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel snd_hwdep 16384 1 snd_hda_codec snd_pcm 106496 4 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_hda_core snd_seq_midi 16384 0 snd_seq_midi_event 16384 1 snd_seq_midi snd_rawmidi 32768 1 snd_seq_midi snd_seq 69632 2 snd_seq_midi_event,snd_seq_midi snd_seq_device 16384 3 snd_seq,snd_rawmidi,snd_seq_midi snd_timer 32768 2 snd_pcm,snd_seq snd 81920 13 snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec,snd_hda_intel,snd_seq_device soundcore 16384 1 snd cat /proc/asound/cards 0 [PCH ]: HDA-Intel - HDA Intel PCH HDA Intel PCH at 0xc132 irq 129 even adding the right driver and module into /etc/modules (like snd- hda-intel model=PCH index=0) did not work, like i found in this thread ( https://wiki.ubuntuusers.de/Soundkarten_konfigurieren/ ) sorry for the german thread. i dont know what to add anymore. feel free to ask. --- ApportVersion: 2.19.1-0ubuntu5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ubuntu 1613 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 15.10 EcryptfsInUse: Yes HibernationDevice: RESUME=UUID=80c72696-84ee-47f5-8764-86ed7ccd8bf2 InstallationDate: Installed on 2016-02-18 (22 days ago) InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021) MachineType: HP HP ProBook 440 G3 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-30-generic root=UUID=9c79ccaf-65c6-40d6-a2a8-16d77841af74 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.2.0-30.36-generic 4.2.8-ckt3 RelatedPackageVersions: linux-restricted-modules-4.2.0-30-generic N/A linux-backports-modules-4.2.0-30-generic N/A linux-firmware1.149.3 Tags: wily UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' Uname: Linux 4.2.0-30-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 01/25/2016 dmi.bios.vendor: HP dmi.bios.version: N78 Ver. 01.07 dmi.board.name: 8100 dmi.board.vendor: HP dmi.board.version: KBC Version 40.03 dmi.chassis.asset.tag: 5CD5514XK5 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.modalias: dmi:bvnHP:bvrN78Ver.01.07:bd01/25/2016:svnHP:pnHPProBook440G3:pvr:rvnHP:rn8100:rvrKBCVersion40.03:cvnHP:ct10:cvr: dmi.product.name: HP ProBook 440 G3 dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1556228/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages
[Kernel-packages] [Bug 1556228] Re: HP Notebook Probook 440 G3 HDA Intel PCH horrible sounds while booting
Hi sven, I had got the same problem in a HP Probook 430 I solved that noise enabling Intel Smart Sound in BIOS. Before Ubuntu boots, press the 'Esc' key, then go to 'BIOS setup' -> 'Advanced' -> 'Built-In Options' -> ' Intel Smart Sound'. Exit and save changes. Try that,please ArnauC -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1556228 Title: HP Notebook Probook 440 G3 HDA Intel PCH horrible sounds while booting Status in alsa-driver package in Ubuntu: Confirmed Status in linux package in Ubuntu: Confirmed Bug description: At first there was no native recognition of my sound driver (see this [ https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1525554 ] a lot of others a experiencing this problem) so there was a workaround to fix that, the notebook has sound output now, but ever since i got these horrible scratching noises while booting, which i dont have booting windows, which is kinda surprising while one could take it for a bios or hardware problem. basic workaround for fixing missing sound driver was adding two lines to the /etc/modprobe.d/alsa-base.conf options snd-hda-intel single_cmd=1 options snd-hda-intel probe_mask=1 with these lines a was able to get sound, but i then have these crazy noises while booting. the following are some lines from the terminal which might help: 'lsb_release -rd' Ubuntu 15.10 cat /proc/asound/version Advanced Linux Sound Architecture Driver Version k4.2.0-30-generic. uname -a Linux 15 4.2.0-27-generic #32-Ubuntu SMP Fri Jan 22 04:49:08 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux lspci -v | grep -A7 -i "audio" 00:1f.3 Multimedia audio controller: Intel Corporation Device 9d70 (rev 21) Subsystem: Hewlett-Packard Company Device 8100 Flags: bus master, fast devsel, latency 64, IRQ 16 Memory at c132 (64-bit, non-prefetchable) [size=16K] Memory at c131 (64-bit, non-prefetchable) [size=64K] Capabilities: Kernel driver in use: snd_hda_intel lsmod | grep snd snd_hda_codec_hdmi 49152 1 snd_hda_intel 36864 2 snd_hda_codec 135168 2 snd_hda_codec_hdmi,snd_hda_intel snd_hda_core 65536 3 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel snd_hwdep 16384 1 snd_hda_codec snd_pcm 106496 4 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_hda_core snd_seq_midi 16384 0 snd_seq_midi_event 16384 1 snd_seq_midi snd_rawmidi 32768 1 snd_seq_midi snd_seq 69632 2 snd_seq_midi_event,snd_seq_midi snd_seq_device 16384 3 snd_seq,snd_rawmidi,snd_seq_midi snd_timer 32768 2 snd_pcm,snd_seq snd 81920 13 snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec,snd_hda_intel,snd_seq_device soundcore 16384 1 snd cat /proc/asound/cards 0 [PCH ]: HDA-Intel - HDA Intel PCH HDA Intel PCH at 0xc132 irq 129 even adding the right driver and module into /etc/modules (like snd- hda-intel model=PCH index=0) did not work, like i found in this thread ( https://wiki.ubuntuusers.de/Soundkarten_konfigurieren/ ) sorry for the german thread. i dont know what to add anymore. feel free to ask. --- ApportVersion: 2.19.1-0ubuntu5 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ubuntu 1613 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 15.10 EcryptfsInUse: Yes HibernationDevice: RESUME=UUID=80c72696-84ee-47f5-8764-86ed7ccd8bf2 InstallationDate: Installed on 2016-02-18 (22 days ago) InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021) MachineType: HP HP ProBook 440 G3 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-30-generic root=UUID=9c79ccaf-65c6-40d6-a2a8-16d77841af74 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.2.0-30.36-generic 4.2.8-ckt3 RelatedPackageVersions: linux-restricted-modules-4.2.0-30-generic N/A linux-backports-modules-4.2.0-30-generic N/A linux-firmware1.149.3 Tags: wily UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' Uname: Linux 4.2.0-30-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 01/25/2016 dmi.bios.vendor: HP dmi.bios.version: N78 Ver. 01.07 dmi.board.name: 8100 dmi.board.vendor: HP dmi.board.version: KBC Version 40.03 dmi.chassis.asset.tag: 5CD5514XK5 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.modalias: dmi:bvnHP:bvrN78Ver.01.07:bd01/25/2016:svnHP:pnHPProBook440G3:pvr:rvnHP:rn8100:rvrKBCVersion40.03:cvnHP:ct10:cvr: dmi.product.name: HP ProBook 440 G3 dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+so
[Kernel-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all
Hi Adrian, I only modified the /etc/modprobe.d/alsa-base.conf file adding this lines at the end: options snd-hda-intel power_save=0 options snd-hda-intel power_save_controller=N options snd-hda-intel model=basic options snd-hda-intel single_cmd=1 options snd-hda-intel probe_mask=1 And then I changed the BIOS configuration, as I said. This only two steps. I hope this can help you! -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1525554 Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all Status in alsa-driver package in Ubuntu: Incomplete Status in linux package in Ubuntu: Incomplete Bug description: No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04 on headphones or internal speakers. Connecting a USB headphone and microphone both work, though. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9 Uname: Linux 3.19.0-39-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ronald 2199 F pulseaudio ronald 2513 F alsamixer CurrentDesktop: Unity Date: Sat Dec 12 19:36:01 2015 EcryptfsInUse: Yes InstallationDate: Installed on 2015-12-07 (5 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', '/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 127: Error executing command as another user: Not authorized This incident has been reported. Symptom_Jack: Digital Out, HDMI Symptom_Type: No sound at all Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/30/2015 dmi.bios.vendor: HP dmi.bios.version: N78 Ver. 01.02 dmi.board.name: 8102 dmi.board.vendor: HP dmi.board.version: KBC Version 16.1F dmi.chassis.asset.tag: 5CD54286XY dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.modalias: dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr: dmi.product.name: HP ProBook 470 G3 dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1525554/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all
Hi! I think I've resolved the strong noise at rebooting. I entered into BIOS setup -> Advanced and I enabled an option called "Intel Smart Sound". Save changes and Exit. Now, when I reboot, there is no noise. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1525554 Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all Status in alsa-driver package in Ubuntu: Incomplete Status in linux package in Ubuntu: Incomplete Bug description: No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04 on headphones or internal speakers. Connecting a USB headphone and microphone both work, though. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9 Uname: Linux 3.19.0-39-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ronald 2199 F pulseaudio ronald 2513 F alsamixer CurrentDesktop: Unity Date: Sat Dec 12 19:36:01 2015 EcryptfsInUse: Yes InstallationDate: Installed on 2015-12-07 (5 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', '/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 127: Error executing command as another user: Not authorized This incident has been reported. Symptom_Jack: Digital Out, HDMI Symptom_Type: No sound at all Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/30/2015 dmi.bios.vendor: HP dmi.bios.version: N78 Ver. 01.02 dmi.board.name: 8102 dmi.board.vendor: HP dmi.board.version: KBC Version 16.1F dmi.chassis.asset.tag: 5CD54286XY dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.modalias: dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr: dmi.product.name: HP ProBook 470 G3 dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1525554/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all
Hi! I have Ubuntu 14.04 LTS with kernel 3.19.0-25 installed in a HP Probook 430 G3. When I finished the installation, the sound doesn't works. I followed the Andy C instructions and it works. I didn't use the alsa_setup.sh script. -I only put this lines in /etc/modprobe.d/alsa-base.conf options snd-hda-intel single_cmd=1 options snd-hda-intel probe_mask=1 options snd-hda-intel model=basic But when I reboot the laptop (not halt or poweroff), before Ubuntu starts, a very strong noise appears. At every reboot this noise appears. -I corrected this problem, I just put the next line in /etc/modprobe.d/alsa-base.conf options snd-hda-intel power_save=0 Now, I've updated the kernel to 3.19.0-47 and the strong noise appears again. I've tried to solve adding another option to the file: options snd-hda-intel power_save_controller=N But doesn't works I've read the kernel documentation pages about ALSA but I haven't find the solution https://www.kernel.org/doc/Documentation/sound/alsa/ALSA-Configuration.txt https://www.kernel.org/doc/Documentation/sound/alsa/HD-Audio.txt Has someone an idea to resolve this issue? Thanks to all! -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1525554 Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all Status in alsa-driver package in Ubuntu: Incomplete Status in linux package in Ubuntu: Incomplete Bug description: No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04 on headphones or internal speakers. Connecting a USB headphone and microphone both work, though. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9 Uname: Linux 3.19.0-39-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ronald 2199 F pulseaudio ronald 2513 F alsamixer CurrentDesktop: Unity Date: Sat Dec 12 19:36:01 2015 EcryptfsInUse: Yes InstallationDate: Installed on 2015-12-07 (5 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', '/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 127: Error executing command as another user: Not authorized This incident has been reported. Symptom_Jack: Digital Out, HDMI Symptom_Type: No sound at all Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/30/2015 dmi.bios.vendor: HP dmi.bios.version: N78 Ver. 01.02 dmi.board.name: 8102 dmi.board.vendor: HP dmi.board.version: KBC Version 16.1F dmi.chassis.asset.tag: 5CD54286XY dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.modalias: dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr: dmi.product.name: HP ProBook 470 G3 dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1525554/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all
Hi! I have Ubuntu 14.04 LTS with kernel 3.19. When I finished the installation, the sound doesn't works. I followed the Andy C instructions and it works. -I put options snd-hda-intel single_cmd=1 options snd-hda-intel probe_mask=1 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1525554 Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all Status in alsa-driver package in Ubuntu: Incomplete Status in linux package in Ubuntu: Incomplete Bug description: No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04 on headphones or internal speakers. Connecting a USB headphone and microphone both work, though. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9 Uname: Linux 3.19.0-39-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ronald 2199 F pulseaudio ronald 2513 F alsamixer CurrentDesktop: Unity Date: Sat Dec 12 19:36:01 2015 EcryptfsInUse: Yes InstallationDate: Installed on 2015-12-07 (5 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', '/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 127: Error executing command as another user: Not authorized This incident has been reported. Symptom_Jack: Digital Out, HDMI Symptom_Type: No sound at all Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/30/2015 dmi.bios.vendor: HP dmi.bios.version: N78 Ver. 01.02 dmi.board.name: 8102 dmi.board.vendor: HP dmi.board.version: KBC Version 16.1F dmi.chassis.asset.tag: 5CD54286XY dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.modalias: dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr: dmi.product.name: HP ProBook 470 G3 dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1525554/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp