[Kernel-packages] [Bug 1858299] Re: This laptop contains a touchpadwhich is not recognized.
I have to correct me, it works with the kernel you linked. I plugged out my USB mouse and now the touchpad is recognized perfectly. Thank you very much, Kai-Heng! -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1858299 Title: This laptop contains a touchpadwhich is not recognized. Status in linux package in Ubuntu: Confirmed Bug description: This laptop contains a touchpad which is not recognized. The laptop is the Trekstore Surfbook E11B. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1 ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1 Uname: Linux 5.3.0-18-generic x86_64 ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: deathmetal 1119 F pulseaudio CurrentDesktop: LXQt Date: Sat Jan 4 23:09:34 2020 InstallationDate: Installed on 2020-01-04 (0 days ago) InstallationMedia: Lubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017.1) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 058f:5608 Alcor Micro Corp. USB Camera Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bus 001 Device 002: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: TREKSTOR SURFBOOK E11B ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-18-generic root=UUID=c3bcb5e6-3626-422a-b348-dbdb31c269d9 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.3.0-18-generic N/A linux-backports-modules-5.3.0-18-generic N/A linux-firmware1.183 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/30/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: BIOS_V1.1.5 dmi.board.asset.tag: Default string dmi.board.name: Gemini_Lake_Celeron_V01 dmi.board.vendor: TS_EMDOOR dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 10 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrBIOS_V1.1.5:bd08/30/2018:svnTREKSTOR:pnSURFBOOKE11B:pvrDefaultstring:rvnTS_EMDOOR:rnGemini_Lake_Celeron_V01:rvrDefaultstring:cvnDefaultstring:ct10:cvrDefaultstring: dmi.product.family: Surfbook dmi.product.name: SURFBOOK E11B dmi.product.sku: NFCN4SW03 dmi.product.version: Default string dmi.sys.vendor: TREKSTOR To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1858299/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1858299] Re: This laptop contains a touchpadwhich is not recognized.
Thank you for your quick response. I installed the Linux Kernel Linux 5.3.0-27-generic you linked but there is no change. The touchpad still doesn't work. Please let me know if I can provide you with some specific log files. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1858299 Title: This laptop contains a touchpadwhich is not recognized. Status in linux package in Ubuntu: Confirmed Bug description: This laptop contains a touchpad which is not recognized. The laptop is the Trekstore Surfbook E11B. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1 ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1 Uname: Linux 5.3.0-18-generic x86_64 ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: deathmetal 1119 F pulseaudio CurrentDesktop: LXQt Date: Sat Jan 4 23:09:34 2020 InstallationDate: Installed on 2020-01-04 (0 days ago) InstallationMedia: Lubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017.1) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 058f:5608 Alcor Micro Corp. USB Camera Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bus 001 Device 002: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: TREKSTOR SURFBOOK E11B ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-18-generic root=UUID=c3bcb5e6-3626-422a-b348-dbdb31c269d9 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.3.0-18-generic N/A linux-backports-modules-5.3.0-18-generic N/A linux-firmware1.183 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/30/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: BIOS_V1.1.5 dmi.board.asset.tag: Default string dmi.board.name: Gemini_Lake_Celeron_V01 dmi.board.vendor: TS_EMDOOR dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 10 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrBIOS_V1.1.5:bd08/30/2018:svnTREKSTOR:pnSURFBOOKE11B:pvrDefaultstring:rvnTS_EMDOOR:rnGemini_Lake_Celeron_V01:rvrDefaultstring:cvnDefaultstring:ct10:cvrDefaultstring: dmi.product.family: Surfbook dmi.product.name: SURFBOOK E11B dmi.product.sku: NFCN4SW03 dmi.product.version: Default string dmi.sys.vendor: TREKSTOR To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1858299/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1858299] [NEW] This laptop contains a touchpadwhich is not recognized.
Public bug reported: This laptop contains a touchpad which is not recognized. The laptop is the Trekstore Surfbook E11B. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1 ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1 Uname: Linux 5.3.0-18-generic x86_64 ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: deathmetal 1119 F pulseaudio CurrentDesktop: LXQt Date: Sat Jan 4 23:09:34 2020 InstallationDate: Installed on 2020-01-04 (0 days ago) InstallationMedia: Lubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017.1) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 058f:5608 Alcor Micro Corp. USB Camera Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bus 001 Device 002: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: TREKSTOR SURFBOOK E11B ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-18-generic root=UUID=c3bcb5e6-3626-422a-b348-dbdb31c269d9 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.3.0-18-generic N/A linux-backports-modules-5.3.0-18-generic N/A linux-firmware1.183 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/30/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: BIOS_V1.1.5 dmi.board.asset.tag: Default string dmi.board.name: Gemini_Lake_Celeron_V01 dmi.board.vendor: TS_EMDOOR dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 10 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrBIOS_V1.1.5:bd08/30/2018:svnTREKSTOR:pnSURFBOOKE11B:pvrDefaultstring:rvnTS_EMDOOR:rnGemini_Lake_Celeron_V01:rvrDefaultstring:cvnDefaultstring:ct10:cvrDefaultstring: dmi.product.family: Surfbook dmi.product.name: SURFBOOK E11B dmi.product.sku: NFCN4SW03 dmi.product.version: Default string dmi.sys.vendor: TREKSTOR ** Affects: linux (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug eoan -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1858299 Title: This laptop contains a touchpadwhich is not recognized. Status in linux package in Ubuntu: New Bug description: This laptop contains a touchpad which is not recognized. The laptop is the Trekstore Surfbook E11B. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1 ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1 Uname: Linux 5.3.0-18-generic x86_64 ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: deathmetal 1119 F pulseaudio CurrentDesktop: LXQt Date: Sat Jan 4 23:09:34 2020 InstallationDate: Installed on 2020-01-04 (0 days ago) InstallationMedia: Lubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017.1) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 058f:5608 Alcor Micro Corp. USB Camera Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bus 001 Device 002: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: TREKSTOR SURFBOOK E11B ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-18-generic root=UUID=c3bcb5e6-3626-422a-b348-dbdb31c269d9 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.3.0-18-generic N/A linux-backports-modules-5.3.0-18-generic N/A linux-firmware1.183 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/30/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: BIOS_V1.1.5 dmi.board.asset.tag: Default string dmi.board.name: Gemini_Lake_Celeron_V01 dmi.board.vendor: TS_EMDOOR dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 10 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrBIOS_V1.1.5:bd08/30/2018:svnTREKSTOR:pnSURFBOOKE11B:pvrDefaultstring:rvnTS_EMDOOR:rnGemini_Lake_Celeron_V01:rvrDefaultstring:cvnDefaultstring:ct10:cvrDefaultstring: dmi.product.family: Surfbook dmi.product.name: SURFBOOK E11B dmi.product.sku: NFCN4SW03 dmi.product.version: Default string dmi.sys.vendor: TREKSTOR To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1858299/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to
