[Kernel-packages] [Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
@Kai-Heng, you who have much more experience in these issues about bugs and errors, would this error have a solution? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted Status in linux package in Ubuntu: Confirmed Bug description: Touchpad completely ceases to work sometimes upon startup / restart. When this happens, I have to plug in an external mouse to navigate as touchpad is not even recognised as a device when I use xinput command in terminal. I removed and reinstalled xserver-xorg-input-synaptics which may have got it working again, although I am not too sure. When the trackpad is working, it's device name is listed as HTIX5288:00 0911:5288 Touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 Uname: Linux 5.4.0-37-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Jun 19 18:03:47 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation UHD Graphics 605 [8086:3185] (rev 03) (prog-if 00 [VGA controller]) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE.G140J.D8.E1.016.bin:bd11/29/2019:svn:pnLapBookPro:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: LapBook Pro dmi.product.sku: Default string dmi.product.version: Default string version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ian1619 F pulseaudio CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 008: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.4.0-37-generic N/A linux-backports-modules-5.4.0-37-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-37-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string
[Kernel-packages] [Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
Okay. I have bad news to give you. I definitely think I'm going to return the laptop. Today I have been using the touchpad in Windows for a long time (I use the laptop almost always without a mouse) and it has several faults, although it does not always do them: the cursor does not stop where I want it to stop and also, in the Upon release, it makes a slight displacement in any direction. It is a pity that, otherwise, this laptop is very good value for money. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted Status in linux package in Ubuntu: Incomplete Bug description: Touchpad completely ceases to work sometimes upon startup / restart. When this happens, I have to plug in an external mouse to navigate as touchpad is not even recognised as a device when I use xinput command in terminal. I removed and reinstalled xserver-xorg-input-synaptics which may have got it working again, although I am not too sure. When the trackpad is working, it's device name is listed as HTIX5288:00 0911:5288 Touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 Uname: Linux 5.4.0-37-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Jun 19 18:03:47 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation UHD Graphics 605 [8086:3185] (rev 03) (prog-if 00 [VGA controller]) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE.G140J.D8.E1.016.bin:bd11/29/2019:svn:pnLapBookPro:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: LapBook Pro dmi.product.sku: Default string dmi.product.version: Default string version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ian1619 F pulseaudio CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 008: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.4.0-37-generic N/A linux-backports-modules-5.4.0-37-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-37-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date:
[Kernel-packages] [Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
I understand you, @Ian, but you will have the problem when you have to use the laptop without being able to support the mouse ... -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted Status in linux package in Ubuntu: Incomplete Bug description: Touchpad completely ceases to work sometimes upon startup / restart. When this happens, I have to plug in an external mouse to navigate as touchpad is not even recognised as a device when I use xinput command in terminal. I removed and reinstalled xserver-xorg-input-synaptics which may have got it working again, although I am not too sure. When the trackpad is working, it's device name is listed as HTIX5288:00 0911:5288 Touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 Uname: Linux 5.4.0-37-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Jun 19 18:03:47 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation UHD Graphics 605 [8086:3185] (rev 03) (prog-if 00 [VGA controller]) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE.G140J.D8.E1.016.bin:bd11/29/2019:svn:pnLapBookPro:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: LapBook Pro dmi.product.sku: Default string dmi.product.version: Default string version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ian1619 F pulseaudio CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 008: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.4.0-37-generic N/A linux-backports-modules-5.4.0-37-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-37-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string
[Kernel-packages] [Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
Why don't you use Windows until a definitive solution for Ubuntu comes out and you get out of trouble? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted Status in linux package in Ubuntu: Incomplete Bug description: Touchpad completely ceases to work sometimes upon startup / restart. When this happens, I have to plug in an external mouse to navigate as touchpad is not even recognised as a device when I use xinput command in terminal. I removed and reinstalled xserver-xorg-input-synaptics which may have got it working again, although I am not too sure. When the trackpad is working, it's device name is listed as HTIX5288:00 0911:5288 Touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 Uname: Linux 5.4.0-37-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Jun 19 18:03:47 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation UHD Graphics 605 [8086:3185] (rev 03) (prog-if 00 [VGA controller]) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE.G140J.D8.E1.016.bin:bd11/29/2019:svn:pnLapBookPro:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: LapBook Pro dmi.product.sku: Default string dmi.product.version: Default string version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ian1619 F pulseaudio CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 008: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.4.0-37-generic N/A linux-backports-modules-5.4.0-37-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-37-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version:
[Kernel-packages] [Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
@Ian, Yes, yes, when I log in to Windows, I never have problems with the touchpad, all the time the session in Windows lasts, the touchpad works perfectly, without any problem. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted Status in linux package in Ubuntu: Incomplete Bug description: Touchpad completely ceases to work sometimes upon startup / restart. When this happens, I have to plug in an external mouse to navigate as touchpad is not even recognised as a device when I use xinput command in terminal. I removed and reinstalled xserver-xorg-input-synaptics which may have got it working again, although I am not too sure. When the trackpad is working, it's device name is listed as HTIX5288:00 0911:5288 Touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 Uname: Linux 5.4.0-37-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Jun 19 18:03:47 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation UHD Graphics 605 [8086:3185] (rev 03) (prog-if 00 [VGA controller]) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE.G140J.D8.E1.016.bin:bd11/29/2019:svn:pnLapBookPro:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: LapBook Pro dmi.product.sku: Default string dmi.product.version: Default string version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ian1619 F pulseaudio CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 008: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.4.0-37-generic N/A linux-backports-modules-5.4.0-37-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-37-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string
[Kernel-packages] [Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
As I said earlier, when I start the laptop from scratch with Ubuntu for the first time, sometimes the touchpad works. Instead, when it never works is when I reboot. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted Status in linux package in Ubuntu: Incomplete Bug description: Touchpad completely ceases to work sometimes upon startup / restart. When this happens, I have to plug in an external mouse to navigate as touchpad is not even recognised as a device when I use xinput command in terminal. I removed and reinstalled xserver-xorg-input-synaptics which may have got it working again, although I am not too sure. When the trackpad is working, it's device name is listed as HTIX5288:00 0911:5288 Touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 Uname: Linux 5.4.0-37-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Jun 19 18:03:47 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation UHD Graphics 605 [8086:3185] (rev 03) (prog-if 00 [VGA controller]) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE.G140J.D8.E1.016.bin:bd11/29/2019:svn:pnLapBookPro:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: LapBook Pro dmi.product.sku: Default string dmi.product.version: Default string version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ian1619 F pulseaudio CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 008: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.4.0-37-generic N/A linux-backports-modules-5.4.0-37-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-37-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3
[Kernel-packages] [Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
And how long would we be talking about? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted Status in linux package in Ubuntu: Incomplete Bug description: Touchpad completely ceases to work sometimes upon startup / restart. When this happens, I have to plug in an external mouse to navigate as touchpad is not even recognised as a device when I use xinput command in terminal. I removed and reinstalled xserver-xorg-input-synaptics which may have got it working again, although I am not too sure. When the trackpad is working, it's device name is listed as HTIX5288:00 0911:5288 Touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 Uname: Linux 5.4.0-37-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Jun 19 18:03:47 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation UHD Graphics 605 [8086:3185] (rev 03) (prog-if 00 [VGA controller]) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE.G140J.D8.E1.016.bin:bd11/29/2019:svn:pnLapBookPro:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: LapBook Pro dmi.product.sku: Default string dmi.product.version: Default string version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ian1619 F pulseaudio CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 008: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.4.0-37-generic N/A linux-backports-modules-5.4.0-37-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-37-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias:
[Kernel-packages] [Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
@ Kai-Heng, that patch you say is to put it on for a next official update? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted Status in linux package in Ubuntu: Incomplete Bug description: Touchpad completely ceases to work sometimes upon startup / restart. When this happens, I have to plug in an external mouse to navigate as touchpad is not even recognised as a device when I use xinput command in terminal. I removed and reinstalled xserver-xorg-input-synaptics which may have got it working again, although I am not too sure. When the trackpad is working, it's device name is listed as HTIX5288:00 0911:5288 Touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 Uname: Linux 5.4.0-37-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Jun 19 18:03:47 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation UHD Graphics 605 [8086:3185] (rev 03) (prog-if 00 [VGA controller]) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE.G140J.D8.E1.016.bin:bd11/29/2019:svn:pnLapBookPro:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: LapBook Pro dmi.product.sku: Default string dmi.product.version: Default string version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ian1619 F pulseaudio CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 008: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.4.0-37-generic N/A linux-backports-modules-5.4.0-37-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-37-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias:
[Kernel-packages] [Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
I am sorry to tell you that my knowledge is at the user level and I do not know how to do what you indicate. If anyone could help me test the kernel, I would appreciate it. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted Status in linux package in Ubuntu: Incomplete Bug description: Touchpad completely ceases to work sometimes upon startup / restart. When this happens, I have to plug in an external mouse to navigate as touchpad is not even recognised as a device when I use xinput command in terminal. I removed and reinstalled xserver-xorg-input-synaptics which may have got it working again, although I am not too sure. When the trackpad is working, it's device name is listed as HTIX5288:00 0911:5288 Touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 Uname: Linux 5.4.0-37-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Jun 19 18:03:47 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation UHD Graphics 605 [8086:3185] (rev 03) (prog-if 00 [VGA controller]) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE.G140J.D8.E1.016.bin:bd11/29/2019:svn:pnLapBookPro:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: LapBook Pro dmi.product.sku: Default string dmi.product.version: Default string version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ian1619 F pulseaudio CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 008: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.4.0-37-generic N/A linux-backports-modules-5.4.0-37-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-37-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string
[Kernel-packages] [Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
@Kai-Heng, Is my acpidata.dat file correct or do I have to configure it with other parameters? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted Status in linux package in Ubuntu: Incomplete Bug description: Touchpad completely ceases to work sometimes upon startup / restart. When this happens, I have to plug in an external mouse to navigate as touchpad is not even recognised as a device when I use xinput command in terminal. I removed and reinstalled xserver-xorg-input-synaptics which may have got it working again, although I am not too sure. When the trackpad is working, it's device name is listed as HTIX5288:00 0911:5288 Touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 Uname: Linux 5.4.0-37-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Jun 19 18:03:47 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation UHD Graphics 605 [8086:3185] (rev 03) (prog-if 00 [VGA controller]) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE.G140J.D8.E1.016.bin:bd11/29/2019:svn:pnLapBookPro:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: LapBook Pro dmi.product.sku: Default string dmi.product.version: Default string version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ian1619 F pulseaudio CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 008: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.4.0-37-generic N/A linux-backports-modules-5.4.0-37-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-37-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default
[Kernel-packages] [Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
I think I have already been able to solve it. Attach the file. ** Attachment added: "acpidata.dat" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+attachment/5389187/+files/acpidata.dat -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted Status in linux package in Ubuntu: Confirmed Bug description: Touchpad completely ceases to work sometimes upon startup / restart. When this happens, I have to plug in an external mouse to navigate as touchpad is not even recognised as a device when I use xinput command in terminal. I removed and reinstalled xserver-xorg-input-synaptics which may have got it working again, although I am not too sure. When the trackpad is working, it's device name is listed as HTIX5288:00 0911:5288 Touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 Uname: Linux 5.4.0-37-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Jun 19 18:03:47 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation UHD Graphics 605 [8086:3185] (rev 03) (prog-if 00 [VGA controller]) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE.G140J.D8.E1.016.bin:bd11/29/2019:svn:pnLapBookPro:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: LapBook Pro dmi.product.sku: Default string dmi.product.version: Default string version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ian1619 F pulseaudio CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 008: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.4.0-37-generic N/A linux-backports-modules-5.4.0-37-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-37-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag:
[Kernel-packages] [Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
I have found the following article but it is in Spanish. I don't know if what this article says you have already tried: https://ubunlog.com/no-te-funciona-bien-el-touchpad-en-plasma-prueba-esto/ -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted Status in linux package in Ubuntu: Confirmed Bug description: Touchpad completely ceases to work sometimes upon startup / restart. When this happens, I have to plug in an external mouse to navigate as touchpad is not even recognised as a device when I use xinput command in terminal. I removed and reinstalled xserver-xorg-input-synaptics which may have got it working again, although I am not too sure. When the trackpad is working, it's device name is listed as HTIX5288:00 0911:5288 Touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 Uname: Linux 5.4.0-37-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Jun 19 18:03:47 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation UHD Graphics 605 [8086:3185] (rev 03) (prog-if 00 [VGA controller]) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE.G140J.D8.E1.016.bin:bd11/29/2019:svn:pnLapBookPro:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: LapBook Pro dmi.product.sku: Default string dmi.product.version: Default string version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ian1619 F pulseaudio CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 008: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.4.0-37-generic N/A linux-backports-modules-5.4.0-37-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-37-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default
[Kernel-packages] [Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
Me from an error: sudo acpidump > acpidata.dat sudo: acpidump: command not found -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted Status in linux package in Ubuntu: Confirmed Bug description: Touchpad completely ceases to work sometimes upon startup / restart. When this happens, I have to plug in an external mouse to navigate as touchpad is not even recognised as a device when I use xinput command in terminal. I removed and reinstalled xserver-xorg-input-synaptics which may have got it working again, although I am not too sure. When the trackpad is working, it's device name is listed as HTIX5288:00 0911:5288 Touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 Uname: Linux 5.4.0-37-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Jun 19 18:03:47 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation UHD Graphics 605 [8086:3185] (rev 03) (prog-if 00 [VGA controller]) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE.G140J.D8.E1.016.bin:bd11/29/2019:svn:pnLapBookPro:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: LapBook Pro dmi.product.sku: Default string dmi.product.version: Default string version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ian1619 F pulseaudio CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 008: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.4.0-37-generic N/A linux-backports-modules-5.4.0-37-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-37-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string
[Kernel-packages] [Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
Regardless of the above, watch the video at this link: https://photos.app.goo.gl/uZeUekJXSKyVpdiW9 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted Status in linux package in Ubuntu: Confirmed Bug description: Touchpad completely ceases to work sometimes upon startup / restart. When this happens, I have to plug in an external mouse to navigate as touchpad is not even recognised as a device when I use xinput command in terminal. I removed and reinstalled xserver-xorg-input-synaptics which may have got it working again, although I am not too sure. When the trackpad is working, it's device name is listed as HTIX5288:00 0911:5288 Touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 Uname: Linux 5.4.0-37-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Jun 19 18:03:47 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation UHD Graphics 605 [8086:3185] (rev 03) (prog-if 00 [VGA controller]) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE.G140J.D8.E1.016.bin:bd11/29/2019:svn:pnLapBookPro:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: LapBook Pro dmi.product.sku: Default string dmi.product.version: Default string version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ian1619 F pulseaudio CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 008: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.4.0-37-generic N/A linux-backports-modules-5.4.0-37-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-37-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default
[Kernel-packages] [Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
@Ian, all in all, what I have to do is find the acpidata.dat file and attach it here, correct? Sorry, but I don't understand what is the purpose of attaching this file. Will the developers take it into account for something specific? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted Status in linux package in Ubuntu: Confirmed Bug description: Touchpad completely ceases to work sometimes upon startup / restart. When this happens, I have to plug in an external mouse to navigate as touchpad is not even recognised as a device when I use xinput command in terminal. I removed and reinstalled xserver-xorg-input-synaptics which may have got it working again, although I am not too sure. When the trackpad is working, it's device name is listed as HTIX5288:00 0911:5288 Touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 Uname: Linux 5.4.0-37-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Jun 19 18:03:47 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation UHD Graphics 605 [8086:3185] (rev 03) (prog-if 00 [VGA controller]) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE.G140J.D8.E1.016.bin:bd11/29/2019:svn:pnLapBookPro:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: LapBook Pro dmi.product.sku: Default string dmi.product.version: Default string version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ian1619 F pulseaudio CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 008: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.4.0-37-generic N/A linux-backports-modules-5.4.0-37-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-37-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default
[Kernel-packages] [Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
I have a doubt. CHUWI have responded to you saying that they have not made any driver for our laptop in Linux. But can those drivers be made by Ubuntu or Linux developers, or does CHUWI have to do it forcibly? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted Status in linux package in Ubuntu: Confirmed Bug description: Touchpad completely ceases to work sometimes upon startup / restart. When this happens, I have to plug in an external mouse to navigate as touchpad is not even recognised as a device when I use xinput command in terminal. I removed and reinstalled xserver-xorg-input-synaptics which may have got it working again, although I am not too sure. When the trackpad is working, it's device name is listed as HTIX5288:00 0911:5288 Touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 Uname: Linux 5.4.0-37-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Jun 19 18:03:47 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation UHD Graphics 605 [8086:3185] (rev 03) (prog-if 00 [VGA controller]) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE.G140J.D8.E1.016.bin:bd11/29/2019:svn:pnLapBookPro:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: LapBook Pro dmi.product.sku: Default string dmi.product.version: Default string version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ian1619 F pulseaudio CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 008: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.4.0-37-generic N/A linux-backports-modules-5.4.0-37-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-37-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string
[Kernel-packages] [Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
If it's a file, I can't find it. Could you tell me where it is? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted Status in linux package in Ubuntu: Confirmed Bug description: Touchpad completely ceases to work sometimes upon startup / restart. When this happens, I have to plug in an external mouse to navigate as touchpad is not even recognised as a device when I use xinput command in terminal. I removed and reinstalled xserver-xorg-input-synaptics which may have got it working again, although I am not too sure. When the trackpad is working, it's device name is listed as HTIX5288:00 0911:5288 Touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 Uname: Linux 5.4.0-37-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Jun 19 18:03:47 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation UHD Graphics 605 [8086:3185] (rev 03) (prog-if 00 [VGA controller]) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE.G140J.D8.E1.016.bin:bd11/29/2019:svn:pnLapBookPro:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: LapBook Pro dmi.product.sku: Default string dmi.product.version: Default string version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ian1619 F pulseaudio CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 008: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.4.0-37-generic N/A linux-backports-modules-5.4.0-37-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-37-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias:
[Kernel-packages] [Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
I did not want to anticipate the answer, but I imagined that they would answer that. So why does it sometimes work for me, as I told you earlier? So, what do you think to do ?. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted Status in linux package in Ubuntu: Confirmed Bug description: Touchpad completely ceases to work sometimes upon startup / restart. When this happens, I have to plug in an external mouse to navigate as touchpad is not even recognised as a device when I use xinput command in terminal. I removed and reinstalled xserver-xorg-input-synaptics which may have got it working again, although I am not too sure. When the trackpad is working, it's device name is listed as HTIX5288:00 0911:5288 Touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 Uname: Linux 5.4.0-37-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Jun 19 18:03:47 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation UHD Graphics 605 [8086:3185] (rev 03) (prog-if 00 [VGA controller]) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE.G140J.D8.E1.016.bin:bd11/29/2019:svn:pnLapBookPro:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: LapBook Pro dmi.product.sku: Default string dmi.product.version: Default string version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ian1619 F pulseaudio CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 008: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.4.0-37-generic N/A linux-backports-modules-5.4.0-37-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-37-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string
[Kernel-packages] [Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
Anyway, I would not mind staying in Windows, among other things, because I have verified that the battery consumption is lower, which is fundamental for the use of a laptop, especially if you are not going to have the possibility to connect it to charge. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted Status in linux package in Ubuntu: Confirmed Bug description: Touchpad completely ceases to work sometimes upon startup / restart. When this happens, I have to plug in an external mouse to navigate as touchpad is not even recognised as a device when I use xinput command in terminal. I removed and reinstalled xserver-xorg-input-synaptics which may have got it working again, although I am not too sure. When the trackpad is working, it's device name is listed as HTIX5288:00 0911:5288 Touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 Uname: Linux 5.4.0-37-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Jun 19 18:03:47 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation UHD Graphics 605 [8086:3185] (rev 03) (prog-if 00 [VGA controller]) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE.G140J.D8.E1.016.bin:bd11/29/2019:svn:pnLapBookPro:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: LapBook Pro dmi.product.sku: Default string dmi.product.version: Default string version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ian1619 F pulseaudio CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 008: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.4.0-37-generic N/A linux-backports-modules-5.4.0-37-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-37-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string
[Kernel-packages] [Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
I think I have modified those options by mistake. Sorry. If you don't mind, set the status options yourself as you see fit. Thank you. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted Status in linux package in Ubuntu: Confirmed Bug description: Touchpad completely ceases to work sometimes upon startup / restart. When this happens, I have to plug in an external mouse to navigate as touchpad is not even recognised as a device when I use xinput command in terminal. I removed and reinstalled xserver-xorg-input-synaptics which may have got it working again, although I am not too sure. When the trackpad is working, it's device name is listed as HTIX5288:00 0911:5288 Touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 Uname: Linux 5.4.0-37-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Jun 19 18:03:47 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation UHD Graphics 605 [8086:3185] (rev 03) (prog-if 00 [VGA controller]) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE.G140J.D8.E1.016.bin:bd11/29/2019:svn:pnLapBookPro:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: LapBook Pro dmi.product.sku: Default string dmi.product.version: Default string version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ian1619 F pulseaudio CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 008: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.4.0-37-generic N/A linux-backports-modules-5.4.0-37-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-37-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default
[Kernel-packages] [Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
Yes, I understand you. Okay. As for the GRUB, as I was saying, I modify anything in this file, a simple line with # in front, or anything else simple, I update and TOUCHPAD works for me almost always ... Paranormal phenomena? :-). Let's hope someone enlightens us. In the meantime, and if I want to use TOUCHPAD, I have to do what I have said or work in a session with Windows. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted Status in linux package in Ubuntu: Confirmed Bug description: Touchpad completely ceases to work sometimes upon startup / restart. When this happens, I have to plug in an external mouse to navigate as touchpad is not even recognised as a device when I use xinput command in terminal. I removed and reinstalled xserver-xorg-input-synaptics which may have got it working again, although I am not too sure. When the trackpad is working, it's device name is listed as HTIX5288:00 0911:5288 Touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 Uname: Linux 5.4.0-37-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Jun 19 18:03:47 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation UHD Graphics 605 [8086:3185] (rev 03) (prog-if 00 [VGA controller]) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE.G140J.D8.E1.016.bin:bd11/29/2019:svn:pnLapBookPro:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: LapBook Pro dmi.product.sku: Default string dmi.product.version: Default string version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ian1619 F pulseaudio CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 008: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.4.0-37-generic N/A linux-backports-modules-5.4.0-37-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-37-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version:
[Kernel-packages] [Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
I tell you several things: 1. Have you tried putting this line in the GRUB file?: GRUB_CMDLINE_LINUX = 'i8042.nopnp pci = noaer' 2. Next, you must update the GRUB. 3. I have verified that almost every time I update the GRUB the TOUCHPAD works, but previously I must modify the GRUB file first. It seems as if rewriting in the GRUB activates the TOUCHPAD. I don't know if it will have something to do with the boot sector. 4. As I suppose that the resolution of this problem will take a long time, I advise you to use Windows if you find it essential to use TOUCHPAD. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted Status in linux package in Ubuntu: Confirmed Bug description: Touchpad completely ceases to work sometimes upon startup / restart. When this happens, I have to plug in an external mouse to navigate as touchpad is not even recognised as a device when I use xinput command in terminal. I removed and reinstalled xserver-xorg-input-synaptics which may have got it working again, although I am not too sure. When the trackpad is working, it's device name is listed as HTIX5288:00 0911:5288 Touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 Uname: Linux 5.4.0-37-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Jun 19 18:03:47 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation UHD Graphics 605 [8086:3185] (rev 03) (prog-if 00 [VGA controller]) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE.G140J.D8.E1.016.bin:bd11/29/2019:svn:pnLapBookPro:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: LapBook Pro dmi.product.sku: Default string dmi.product.version: Default string version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ian1619 F pulseaudio CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 008: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.4.0-37-generic N/A linux-backports-modules-5.4.0-37-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-37-generic x86_64 UpgradeStatus: No
[Kernel-packages] [Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
Don't worry, friend. It didn't bother me at all. I have Windows installed because the PC is also used by my wife and daughter, but I only use Kubuntu. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted Status in linux package in Ubuntu: Confirmed Bug description: Touchpad completely ceases to work sometimes upon startup / restart. When this happens, I have to plug in an external mouse to navigate as touchpad is not even recognised as a device when I use xinput command in terminal. I removed and reinstalled xserver-xorg-input-synaptics which may have got it working again, although I am not too sure. When the trackpad is working, it's device name is listed as HTIX5288:00 0911:5288 Touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 Uname: Linux 5.4.0-37-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Jun 19 18:03:47 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation UHD Graphics 605 [8086:3185] (rev 03) (prog-if 00 [VGA controller]) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE.G140J.D8.E1.016.bin:bd11/29/2019:svn:pnLapBookPro:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: LapBook Pro dmi.product.sku: Default string dmi.product.version: Default string version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ian1619 F pulseaudio CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 008: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.4.0-37-generic N/A linux-backports-modules-5.4.0-37-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-37-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3
[Kernel-packages] [Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
I apologize but I have translated the last question into Spanish and I do not understand it, I do not know if it will be that it also needs an update to GOOGLE TRANSLATOR :). I beg you to ask me those same questions again. Thank you. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted Status in linux package in Ubuntu: Confirmed Bug description: Touchpad completely ceases to work sometimes upon startup / restart. When this happens, I have to plug in an external mouse to navigate as touchpad is not even recognised as a device when I use xinput command in terminal. I removed and reinstalled xserver-xorg-input-synaptics which may have got it working again, although I am not too sure. When the trackpad is working, it's device name is listed as HTIX5288:00 0911:5288 Touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 Uname: Linux 5.4.0-37-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Jun 19 18:03:47 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation UHD Graphics 605 [8086:3185] (rev 03) (prog-if 00 [VGA controller]) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE.G140J.D8.E1.016.bin:bd11/29/2019:svn:pnLapBookPro:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: LapBook Pro dmi.product.sku: Default string dmi.product.version: Default string version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ian1619 F pulseaudio CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 008: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.4.0-37-generic N/A linux-backports-modules-5.4.0-37-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-37-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default
[Kernel-packages] [Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
Have you tried installing Ubuntu or any other flavor (eg Kubunutu; Lubuntu etc) on another computer with touchpad? I ask you because I have two more computers, an older ASUS model and a XIAOMI Mi NOTEBOOK AIR PRO, and the touchpad works correctly for both of them. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted Status in linux package in Ubuntu: Confirmed Bug description: Touchpad completely ceases to work sometimes upon startup / restart. When this happens, I have to plug in an external mouse to navigate as touchpad is not even recognised as a device when I use xinput command in terminal. I removed and reinstalled xserver-xorg-input-synaptics which may have got it working again, although I am not too sure. When the trackpad is working, it's device name is listed as HTIX5288:00 0911:5288 Touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 Uname: Linux 5.4.0-37-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Jun 19 18:03:47 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation UHD Graphics 605 [8086:3185] (rev 03) (prog-if 00 [VGA controller]) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE.G140J.D8.E1.016.bin:bd11/29/2019:svn:pnLapBookPro:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: LapBook Pro dmi.product.sku: Default string dmi.product.version: Default string version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ian1619 F pulseaudio CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 008: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.4.0-37-generic N/A linux-backports-modules-5.4.0-37-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-37-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string
[Kernel-packages] [Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
I hope so. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted Status in linux package in Ubuntu: Confirmed Bug description: Touchpad completely ceases to work sometimes upon startup / restart. When this happens, I have to plug in an external mouse to navigate as touchpad is not even recognised as a device when I use xinput command in terminal. I removed and reinstalled xserver-xorg-input-synaptics which may have got it working again, although I am not too sure. When the trackpad is working, it's device name is listed as HTIX5288:00 0911:5288 Touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 Uname: Linux 5.4.0-37-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Jun 19 18:03:47 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation UHD Graphics 605 [8086:3185] (rev 03) (prog-if 00 [VGA controller]) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE.G140J.D8.E1.016.bin:bd11/29/2019:svn:pnLapBookPro:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: LapBook Pro dmi.product.sku: Default string dmi.product.version: Default string version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ian1619 F pulseaudio CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 008: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.4.0-37-generic N/A linux-backports-modules-5.4.0-37-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-37-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias:
[Kernel-packages] [Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
Surfing the net, I have seen this that could be the solution. I have been seeing it but it escapes my meager knowledge. Try to see if you are lucky and if you succeed, I would appreciate it if you would contact me. Thank you. Link: https://unix.stackexchange.com/questions/512280/chuwi-lapbook- air-14-touchpad-recognized-but-not-fully-working -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted Status in linux package in Ubuntu: Confirmed Bug description: Touchpad completely ceases to work sometimes upon startup / restart. When this happens, I have to plug in an external mouse to navigate as touchpad is not even recognised as a device when I use xinput command in terminal. I removed and reinstalled xserver-xorg-input-synaptics which may have got it working again, although I am not too sure. When the trackpad is working, it's device name is listed as HTIX5288:00 0911:5288 Touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 Uname: Linux 5.4.0-37-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Jun 19 18:03:47 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation UHD Graphics 605 [8086:3185] (rev 03) (prog-if 00 [VGA controller]) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE.G140J.D8.E1.016.bin:bd11/29/2019:svn:pnLapBookPro:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: LapBook Pro dmi.product.sku: Default string dmi.product.version: Default string version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ian1619 F pulseaudio CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 008: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.4.0-37-generic N/A linux-backports-modules-5.4.0-37-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-37-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag:
[Kernel-packages] [Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
Do not worry @Ian Hand. But as an important fact and for the record in this post, comment on what I said earlier, with Windows the touchpad works, in case someone is interested in having it present to try to give a solution. I know that there are many of us affected by this problem, even if they do not appear in this forum. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted Status in linux package in Ubuntu: Confirmed Bug description: Touchpad completely ceases to work sometimes upon startup / restart. When this happens, I have to plug in an external mouse to navigate as touchpad is not even recognised as a device when I use xinput command in terminal. I removed and reinstalled xserver-xorg-input-synaptics which may have got it working again, although I am not too sure. When the trackpad is working, it's device name is listed as HTIX5288:00 0911:5288 Touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 Uname: Linux 5.4.0-37-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Jun 19 18:03:47 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation UHD Graphics 605 [8086:3185] (rev 03) (prog-if 00 [VGA controller]) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE.G140J.D8.E1.016.bin:bd11/29/2019:svn:pnLapBookPro:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: LapBook Pro dmi.product.sku: Default string dmi.product.version: Default string version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ian1619 F pulseaudio CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 008: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.4.0-37-generic N/A linux-backports-modules-5.4.0-37-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-37-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string
[Kernel-packages] [Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
I would also like to add that my BIOS is from the year 2019, so I do not think it is outdated. My BIOS is as follows: APTIO SETUP UTILITY 2.20.1270. I have also enabled the TOUCHPAD option in the BIOS which was disabled (attachment). And the TOUCHPAD still doesn't work on (K) Ubuntu. I suppose if it were a hardware failure it wouldn't work on Windows either. Ian Hand, does TOUCHPAD work for you on Windows? It would be interesting to know to find out if the same thing happens to me and to find out if it is a hardware or software failure. ** Attachment added: "photo_2020-06-28_18-33-03.jpg" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+attachment/5387951/+files/photo_2020-06-28_18-33-03.jpg -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted Status in linux package in Ubuntu: Confirmed Bug description: Touchpad completely ceases to work sometimes upon startup / restart. When this happens, I have to plug in an external mouse to navigate as touchpad is not even recognised as a device when I use xinput command in terminal. I removed and reinstalled xserver-xorg-input-synaptics which may have got it working again, although I am not too sure. When the trackpad is working, it's device name is listed as HTIX5288:00 0911:5288 Touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 Uname: Linux 5.4.0-37-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Jun 19 18:03:47 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation UHD Graphics 605 [8086:3185] (rev 03) (prog-if 00 [VGA controller]) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE.G140J.D8.E1.016.bin:bd11/29/2019:svn:pnLapBookPro:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: LapBook Pro dmi.product.sku: Default string dmi.product.version: Default string version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ian1619 F pulseaudio CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 008: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.4.0-37-generic N/A
[Kernel-packages] [Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
Hi. I have the same problem as this user and I would like to know if it has been solved. I have to add that I don't know why it doesn't give an error in Windows, but it does with Ubuntu, in my case, Kubuntu. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted Status in linux package in Ubuntu: Confirmed Bug description: Touchpad completely ceases to work sometimes upon startup / restart. When this happens, I have to plug in an external mouse to navigate as touchpad is not even recognised as a device when I use xinput command in terminal. I removed and reinstalled xserver-xorg-input-synaptics which may have got it working again, although I am not too sure. When the trackpad is working, it's device name is listed as HTIX5288:00 0911:5288 Touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 Uname: Linux 5.4.0-37-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Jun 19 18:03:47 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation UHD Graphics 605 [8086:3185] (rev 03) (prog-if 00 [VGA controller]) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE.G140J.D8.E1.016.bin:bd11/29/2019:svn:pnLapBookPro:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: LapBook Pro dmi.product.sku: Default string dmi.product.version: Default string version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ian1619 F pulseaudio CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 008: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.4.0-37-generic N/A linux-backports-modules-5.4.0-37-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-37-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string
